Service Administrator
2 weeks ago
Growth and Development Opportunities
- Fantastic Organisational Culture
- Competitive Remuneration
**About us**:
Progility Technologies is a ISO9001 and ISO45001 certified systems integrator and professional services provider on a mission to be the trusted partner of choice for information, communications, and technology solutions.
**Our vision** is to champion innovative technologies to deliver tomorrow’s solutions today.
**Our services** cover radio communication solutions, real-time location & tracking solutions, safety & security solutions, unified communications, networking & security, messaging & alarm integration as well as support and managed services.
**Our clients **span many industries with a focus in Healthcare, Mining Retail, Emergency Services & Facilities Management. With four locations across Australia - Melbourne, Sydney, Brisbane and Perth as well as regional Victorian operations, we offer a national presence and a 24/7 support team. We are an Equal Opportunity Employer (EEO) and support a safe working environment. We embrace and promote our values of empowerment, excellence, care, integrity and quality.
**About the Role**:
Key Responsibilities
- Liaising with Customers regarding Radio Repairs, quotations and general enquiries
- Liaising with other staff members or delivery partners to trace and accelerate repairs
- Inventory Management
- Creating Sales orders and assigning serial numbers to stores
- Entering and updating data as necessary
- The coordination of team activities
- Service Desk Duties and stock dispatching duties when required
- General Administration duties as required.
**About You/ Experience and Qualifications**
- A high school certificate or TAFE equivalent
- Prior work experience in a similar field is preferred
- Netsuite/Zendesk experience is ideal
- MS Office Skills - Word, Excel, Outlook and SharePoint
- Excellent written and verbal communication skills
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