RTO Training and Systems Administrator

3 weeks ago

Melbourne, Australia Service Stream Full time

Description Summary

An exciting opportunity has arisen for an Registered Training Organisation (RTO) Training Administrator to join Service Stream's RTO EnerSafe.

About the Role

Reporting into the RTO Manager, the Training and Systems Administrator will be responsible for the administration and optimisation of our training systems and platform for our RTO, EnerSafe. You will be responsible for maintaining our student and learning management systems, virtual training platforms and other software to support the operations of the RTO. You will collaborate with various stakeholders getting involved in all aspects of training including scheduling and coordinating training and trainers, supporting students and working on training related materials. This Part-Time role is based at our Ferntree Gully depot with flex / hybrid work options ensuring a rewarding role where you can connect with a close-knit team and achieve work / life balance. Nature of position: Part-time with Hybrid / Flex options Location: Ferntree Gully, VIC Reporting Line: Organisational Development Manager / RTO Manager Key Responsibilities:

Processing student enrolment applications and supporting students to effectively engage with RTO systems and processes

Processing purchase orders and invoices and accurately maintaining financial records

Supporting the delivery of training including scheduling courses, coordinating trainers and training materials, managing student enrolments, processing payments and assisting with updates to training materials

Maintaining and organising training materials and records ensuring the document control and archiving processes are maintained

Supporting delivery teams with the completion of reporting documentation for ASQA and other regulatory bodies

Building and managing effective internal and external relationships that support the delivery of training

Answering internal and external training related telephone and enquiries and supporting the management of the RTO inbox

Supporting the team to implement continuous improvement initiatives

Updating marketing materials in line with the ASQA standards

About you: A team player with relevant experience in a similar role and a proven track record of successfully supporting a team A solution focused mindset with the ability to manage multiple priorities and work collaboratively with a variety of internal and external stakeholders Strong verbal and written communication skills Excellent interpersonal skills, with an ability to adapt to different situations as required Ability to work autonomously and as part of a team Experience managing multiple priorities in a fast-paced fluid environment Advanced level computer skills in MS Office suite (Word, Excel, PowerPoint) Australian Driver’s License Experience working in the Vocational Education and Training (VET) sector Certificate IV in Workplace Training and Assessment or higher A good understanding of the VET quality framework Experience scheduling courses and conducting enrolment sessions Experience dealing with trainers across multiple courses and venues Experience using learning management systems (LMS) and/or other databases In return Service Stream has a fantastic range of employee benefits to thank our staff for the hard work and dedication they put in every day. Highlights include: FLEXIBLE WORKING - at Service Stream, all flexibility requests are genuinely considered. We want to work with you and your needs. GROWTH  – We have lots of opportunities for growth and development. DISCOUNTS  - We have lots of benefits - Join us and have full access to exclusive employee benefits and rewards, offering discounts at top retail and lifestyle companies in the market from The Iconic, Ikea, BCF, JBHiFi, Myer, AirBnb, Dan Murphys, Woolworths, Virgin Australia and many many more. PAID LEAVE  - Our policies are designed with people in mind We have a wide variety of Paid leave options from Purchased Leave, Parental leave, Cultural leave and more. ACCESS  - to our Corporate Novated Leasing, Accommodation and Private Healthcare offers.

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