Student Wellbeing Support Officer

2 weeks ago


Melbourne, Australia Schools (Government) Full time

Location: Melbourne | Southern Metropolitan

Job type: Full time / From 15/04/2024

Organisation: Schools (Government)

**Salary**: Salary not specified

Occupation: Education and Training

Reference: 1408499

**Selection Criteria**:
**SC 1. **Demonstrated high level organisational and interpersonal skills including the ability to communicate effectively with students, parents, and staff.

**SC 2. **Demonstrated capacity in the administration of referral systems, the reporting of data and other administrative tasks including scheduling appointments, ordering of resources and liaison with external agencies.

**SC 3. **Demonstrated ability to assess 'urgency of need¿ and to prioritise supports for students engaging with the Wellbeing service.

**Role**:
The Wellbeing Team at McClelland College provides a professional service to students and their families to enhance their personal, social and educational development. Students are encouraged to have agency in improving their wellbeing by utilising early intervention supports and services. A range of referral pathways to external providers, some of whom provide onsite appointments, is available for students with more complex needs. Increasingly the Wellbeing Team aims to work in a preventative model by providing secondary consultation and professional learning for staff, strengthening social & emotional and health-related learning opportunities in the curriculum, and building whole-school capacity to foster resilience in students.

The dedicated 'Wellbeing Hub¿ is a space from which students can access a range of resources to support their physical, social and emotional wellbeing including:

- Wellbeing Coordinators (Junior and Senior School): counselling, learning and wellbeing related supports and advocacy.
- Mental Health Practitioner (MHP): short-term counselling and other early intervention and mental health promotion initiatives.
- Secondary School Nurse Program: available for 1:1 health advice and engaged in school-wide health promotion initiatives to reduce risk to young people and promote better health.
- Doctors in Secondary Schools (DiSS): free, on-site access to a G.P. and Mental Health Nurse for advice and medical care.
- ACAP & Monash counselling placement students: provide short-term, solutions-focused counselling.
- Outreach Program: supporting highly disengaged young people with wellbeing and referral support while establishing pathways back to learning.
- Other outreaching external services: Counselling (Better Place), Enhancing Mental Health Support in Schools (Headspace), and a bulk-billed Psychologist service.

The Student Wellbeing Support Officer is front-facing role at the centre of the Wellbeing Hub:

- Facilitates the daily operation of the Wellbeing Hub including overseeing interactions with students, parents, carers and staff who approach Wellbeing seeking support and consultation.
- Facilitates a triage process to establish the urgency of need of students approaching Wellbeing and prioritising those with acute need to timely access appropriate Wellbeing staff.
- Receives referrals from year level leaders, students and parents and coordinates a waitlist of referrals for the weekly allocation meeting.
- Maintains Wellbeing records including online referrals and compiling data used for service planning.
- Performs other administrative duties to support the day-to-day schedule of Wellbeing Team members, including appointment documentation.
- Oversees the resources available in the Wellbeing Hub and nurtures a culture that is inclusive, calm and supportive of students requiring Wellbeing support.

**Responsibilities**:
Facilitates the daily operation of the Wellbeing Hub including overseeing interactions with students, parents, carers and staff who approach Wellbeing seeking support and consultation.
- Facilitates a triage process to establish the urgency of need of students approaching Wellbeing and prioritising those with acute need to timely access appropriate Wellbeing staff.
- Receives referrals from year level leaders, students and parents and coordinates a waitlist of referrals for the weekly allocation meeting.
- Maintains Wellbeing records including online referrals and compiling data used for service planning.
- Performs other administrative duties to support the day-to-day schedule of Wellbeing Team members, including appointment documentation.
- Oversees the resources available in the Wellbeing Hub and nurtures a culture that is inclusive, calm and supportive of students requiring Wellbeing support.

**Who May Apply**:
Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.

**EEO AND OHS Commitment**:
**Child Safe Standards**:
Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in acc



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