Medical Receptionist

6 months ago

Penrith, Australia Rooms with Style Full time

**Part Time Medical Receptionist**
- Long-term position career opportunities - Surgical - Penrith/Kingswood
- Early June start - modern rooms - 3 days per week - Amazing team
- Work close to home - Great culture - Urology - Gentu

Does your customer service skills only come second to your attention to detail? Are you proud of your great work ethic? Would you like to be further trained in the private medical industry? Then please read on.

**About Us**

We are an established Urologist private practice with a great supportive team. Our patients are lovely (this is genuine) and the culture is warm and relaxed. We love coming to work and making a difference in our patient’s lives. We are located in Penrith/Kingswood. Our team consists of two Surgeons, (possibly more sessional in time), Practice Manager, Medical Secretary and Medical Receptionist.

**About you**

We are seeking a compassionate, empathetic, self-motivated, hardworking and customer service-minded Medical Receptionist for a permanent Part-time role. If you have GP/Physician-medical admin experience and want to upskill to Surgical duties in time, please apply. The successful applicant will be comfortable with the day-to-day requirements of a very busy Surgical practice and prides themselves in their attention to detail skills - and loves working with a hardworking collaborative team.
- Experience using **Gentu** (or similar medical software programs), or an ability to learn software quickly
- IT savviness and able to troubleshoot
- Excellent communication skills with a positive and friendly manner and can-do attitude
- Experience at a Medical practice (or workplace requiring strong work ethic and strong attention to detail skills)
- Medical Typing experience viewed highly
- Professional appearance and demeanour
- Ability to work independently with initiative and also love being part of a team
- Ability to work well under pressure and to multi-task in a busy environment
- Pride themselves on their attention to detail skills - and genuinely want to make a difference in our patients' lives
- A genuine desire to be trained and upskilled to assist our practice
- Ability to cover leave (with notice)

Responsibilities will include:

- Welcoming patients into the practice in an efficient, friendly and courteous manner
- Assisting with consulting sessions and meet and greet along with our team
- Always delivering exceptional customer service
- Scheduling and managing patient appointments including managing consulting sessions (training provided if needed)
- Collecting and entering patient details and administration services (training provided if needed)
- Answering phone calls and inquiries in a professional and friendly manner
- Performing general administrative duties such as scanning, faxing, mail sorting, filing and follow-up patient inquiries
- Patient Consulting billing and processing of payments (training provided if needed)
- Supporting and assisting the Clinicians and fellow administrative staff in a range of administration and ad-hoc tasks.

Appropriate remuneration based on skills and experience.

If this sounds like you, and you either have the skills/experience required or would like to build your career in the medical industry further, we’d love to hear from you and discuss moving forward. Please upload your resume and cover letter and quote ref: 981.

**Days**: To be advised

**Hours** 8:30am till 4:30pm

Follow us on Instagram: RecruitmentatRWS

**Job Type**: Part-time

Pay: $29.00 - $32.00 per hour

**Experience**:

- Medical receptionist: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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