Case Management

7 months ago


Melbourne, Australia HOBAN Recruitment Full time

**About the Company**

Our client is a prominent federal agency committed to delivering essential services and support to a diverse range of Australians. With a strong dedication to upholding integrity, inclusivity, and empowerment, our client plays a crucial role in enhancing the lives of individuals across the nation.

**About the Role**

We are seeking a skilled APS6 Case Management professional to join our team within the AAT Case Management Branch. As an APS6 Case Manager, you will have the opportunity to contribute significantly to the review and resolution of complex matters.

Responsibilities of the role:

- Managing the workflow of case management support functions to ensure statutory timeframes and measures are met.
- Managing AAT Applications received by the Agency including the allocation to the case management teams and legal teams.
- Leading and contributing to strategic projects and policy development processes.
- Leading and contributing to the development of Ministerial and Parliamentary briefs and complaints.
- Contributing to the preparation of reports, business cases, meeting submissions and correspondence.
- Leading a team and/or a scope of work, including mentoring, supervising, training and supporting Case Management Support staff.


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