Workplace & Facilities Coordinator

7 months ago

Sydney, Australia Big Red Group Full time

**About the job**

Big Red Group is the largest experience network in Australia and New Zealand. A powerful connector that provides more than 3000 experience operators with quality customers and the tourism industry with trusted intelligence and partnership.

Australian owned, Big Red Group operates an industry-leading platform, enabling the wholesale distribution of experiences through domestic and international partners, powering its renowned domestic marketplaces RedBalloon, Adrenaline, Experience Oz, and Everything NZ. Equipping in-destination experience retailing through hotels and travel agents through its Local Agent offering. As well as a suite of software products and services to support experience operators grow their businesses.

With a purpose to ‘shift the way people experience life', Big Red Group seeks to reduce the tide of consumption. Encouraging people to choose ‘stories over stuff' at every opportunity. Together with our experience operators, we are on track to deliver an experience every second by 2030.

**We Are** The Experience Network.**

**The Role**

We have an exciting opportunity for a Workplace & Facilities Coordinator to join our people & culture team. This is a newly created role based onsite at our new HQ in Sydney, based in the rocks at Circular Quay.

You will be passionate about designing and maintaining a beautiful workplace with a pro-active approach and the ability to solve problems as they arise and collaborate with a variety of stakeholders with ease. You will thrive in a changing and evolving environment and understand the importance of onsite connection & collaboration and creating moments that matter through experiences, events and adventures.

Our vision is to shift the way people experience life, for good which means sustainability is part of our DNA and should be part of yours as well and come through in how we bring our workplace to life

**What will I be doing?**

**Facility Management**:

- Oversee day-to-day workplace operations for our Sydney & Gold Coast offices.
- Oversee our guest management and check in processes.
- Maintain clean and orderly office kitchen and workspaces, ensuring a great employee experience at all times.
- Overall management of our various facility partners; cleaners, building management, security, plant hire & catering companies to name a few.
- Manage the in and outcoming of mail deliveries.
- Management of food, beverage, and stationary inventory.
- Manage meeting room calendars and partner with technology to ensure any tech issues are solved in a timely manner.
- Overall management of our desk booking process.
- Ensure sustainability is at the heart of everything we do, from working with sustainable providers to ensure our facilities are in line with our net zero target.
- Manage the office access through our mobile authentication process.
- Manage our workplace health & safety procedures and ensure we are compliant and our evacuation procedures are updated and communicated to our teams.
- Be willing to roll up your sleeves and support various people & culture and company initiatives as required.

**Community Programming & Engagement**:

- Support with the execution of bringing to life our company programming and events.
- Support with the execution of regular connection traditions including weekly Wednesday lunches, Thursday drink gatherings, and quarterly team experience outings.
- Support special event execution, including biannual team All-Hands, Christmas party, and company offsites as required.
- Support with catering requests as required for onsite meetings.

**What are we looking for?**
- You enjoy in person connection and are happy to be based on site full time with some flexibility as required.
- Experience and passion for creating moments that matter and experiences that our employees will remember.
- Strong attention to detail and organisational skills.
- Experience with general office management, including facilities, vendor management, maintenance or be willing and eager to learn
- Ability to build strong relationships across the business.
- You can effectively communicate and navigate stakeholders across all levels of the business and don't shy away from having tough conversations.
- You're not afraid to wear various hats and roll your sleeves up
- Tech savvy with the ability to learn new systems and tools at ease.
- Comfortable working autonomously and as part of a team.
- Passionate about what you do.
- Great interpersonal skills, someone that connects, collaborates and networks across the business.
- You build strong relationships with our facility partners with the ability to hold them accountable ensuring they continue to deliver to a high standard in a timely manner.
- A cultural ambassador for the business

**Why work for us?**

**Our dedication** is to provide a workplace you choose to return every day.

**Community**:

- ESG commitment, paid community days, Fast Company 'Brands that matter', weekly C

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