Project Officer

2 weeks ago


Sydney Western Suburbs, Australia BaptistCare Full time

**About the role**:
Working closely with the Quality Improvement Manager and in consultation with Care Team Managers (CTM) and /or Residential Managers (RM), you will provide guidance and support to homes by assisting them with the end-to-end progress. This includes stepping them through what is required, completing tracking spreadsheets, collecting required information from the CTM, completing and distributing letters and resources to the resident representatives.

**About you**:
To be considered, you will have:

- Certificate in Health admin or Cert III Ageing Support or equivalent
- Minimum 5 years’ experience in a customer service role preferably within aged care
- Proficient in the use of Microsoft Office e.g. Word, Excel and Teams.
- Strong customer service skills including the ability to build rapport quickly
- High level written and verbal communication skills
- Excellent time management skills
- Ability to work collaboratively and build key relationships
- Genuine alignment to BaptistCare’s purpose vision and values.

**About Us**:
BaptistCare support thousands of people across 90 locations in NSW and the ACT. From humble beginnings in 1944, BaptistCare has grown into one of the nation's most respected care and community services providers.

**Benefits**:
We offer a competitive remuneration plus salary packaging with Not-For-Profit (NFP) tax-free component, access to family/friends benefits like our Flourish and Fitness Passport programs, excellent L&D support and great team culture - just to name a few of our wonderful benefits

**BaptistCare - Transforming lives by expressing the love of Christ


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