Program Delivery Partner

4 weeks ago

Brisbane, Australia people2people Full time

Leading national membership-based organisation
- CBD Location
- Permanent opportunity
- Up to $85k package

**about the organisation**

people2people have partnered with an industry-leading membership-based organisation that engages with the leadership community through webinars, seminars, and specialised courses, who are currently seeking an experienced Program Delivery Partner to join their team. With a nationwide network of offices, they aim to enhance their member network by providing exceptional support and coordination of events, courses, and initiatives.

**about the role**

As the Program Delivery Partner, you will report directly to the National Team Leader, becoming an integral part of a supportive team culture. Your main responsibility will be to efficiently coordinate and manage events and courses while offering operational and administrative support. A key aspect of this role involves engaging and liaising with a diverse range of senior executives to ensure the successful organisation of events, educational courses, and initiatives.

Key Responsibilities:

- Coordinate and manage events, webinars, seminars, and specialise courses for the leadership community.
- Collaborate closely with internal and external stakeholders to ensure seamless event logistics and delivery.
- Provide operational and administrative support to ensure the smooth execution of all programs.
- Cultivate strong relationships with members, ensuring exceptional customer service and a solutions-focused approach.
- Utilise excellent time management and organisational skills to handle multiple projects simultaneously.

**selection criteria**:

- Prior experience in a customer-focused role is preferred, preferably within a professional stakeholder or membership organisation.
- Strong time management and organisational skills, capable of managing diverse projects effectively.
- Exceptional communication and interpersonal skills with the ability to deliver presentations confidently.
- Computer literate, well-versed in MS Office Suite, and quick to adapt to new systems.
- Customer-centric with a focus on providing innovative solutions to meet member needs.
- Possession of a Cert IV in Training & Assessment or similar qualification would be advantageous.

**Benefits**:

- Join a reputable national member-based organisation with a strong industry presence.
- Engage and collaborate with a diverse range of internal and external stakeholders.
- Work within a supportive team environment while taking accountability for QLD and some national events.
- Access opportunities for personal and professional growth within the role and organisation.
- Enjoy flexibility in scheduling based on event and course requirements.
- Experience a strong team culture that values collaboration and mutual support.

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