Events Operations Manager

7 months ago

Perth, Australia Avaton Acquire Full time

**Who We Are**:
We celebrate the best that Western Australia has to offer in food, wine, and service. Our venues are set in two of the state's most spectacular locations.

**The Role**:
We are searching for a proactive and creative individual with extensive experience in a busy events environment. You should have significant management experience in multifaceted events, ideally supported by tertiary education. You'll thrive in a dynamic environment, managing responsibilities autonomously, and will be accountable for your performance—relishing the opportunity to prove you're the right person for the role.
- Minimum of two years' experience as a manager in a busy events environment.
- Proven success in overseeing large and VIP functions.
- Comprehensive Food and Beverage operational knowledge, including kitchen, front-of-house (FOH), and bar operations.
- Detailed knowledge of food and beverage setups, including VIP table settings and large-scale catering.
- A passion for exceeding customer expectations.
- Strong attention to detail.
- Extensive staff management experience, with the ability to operate autonomously.
- Exceptional grooming standards.
- Ability to adapt quickly in a fast-paced environment.
- Approved Managers certification (mandatory).
- Eligibility to live and work in Australia.

**Key Responsibilities**:

- Collaborate with clients and internal teams to understand event objectives, themes, and requirements.
- Coordinate logistics for events.
- Oversee the setup and breakdown of event spaces, ensuring smooth operations.
- Build and lead a team of event operations staff, assigning roles and responsibilities.
- Conduct regular team meetings to communicate goals, expectations, and updates.
- Foster a positive and collaborative work environment to enhance team productivity.
- Develop and manage event budgets, ensuring cost-effectiveness and adherence to financial constraints.
- Serve as the secondary point of contact for clients in the lead-up and primary contact on the day of the event, providing regular updates on event progress.
- Address client concerns and feedback promptly, ensuring high levels of customer satisfaction.
- Conduct post-event evaluations to assess the success of the event and identify areas for improvement.
- Promote ideas on how to grow and improve the business based on client needs and gaps in our offerings.

**What We Offer**:
We provide a great working environment with a friendly team and dynamic atmosphere. Enjoy the convenience of easy access to public transport, free parking, a flexible roster, and the comfort of knowing you are part of a well-known and growing restaurant group.

Work Authorisation:

- Australia (preferred)

Work Location: In person

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