Key Account Manager
6 months ago
Guerbet is a human-scale company that aims to become a new global leader in medical imaging.
Pioneer in contrast media with 90 years' experience, Guerbet is the only pharmaceutical group dedicated to medical imaging worldwide, with a presence in almost 80 countries via a network of subsidiaries and distributors.
The company offers a comprehensive range of CT scan, Cath Lab, Magnetic Resonance Imaging (MRI) and Interventional Radiology and Theranostic (IRT) products, along with a range of injectors and related medical devices to improve patients' diagnosis, prognosis and quality of life.
More than 60,000 health professionals rely on Guerbet's contrast agents. Advancing in innovation solutions, the diagnosis of major diseases (cardiovascular diseases, cancers, diseases of the central nervous system) and interventional radiology while reconciling efficacy and cost containment, are at the heart of Guerbet's mission.
Its total workforce is of 2,700 employees. Achieve, Cooperate, Care and Innovate are the values that Guerbet's employees share and practice every day. Working at Guerbet means playing a unique part in the future of medical imaging. Passionate about its business, the company strive day in, day out to combine performance, quality and sustainable development.
The primary function of the role is to sell products in an agreed portfolio, to meet or exceed budget, to maintain existing customers and to develop new accounts. The portfolio is focused on Imaging Devices, Contrast Media and Interventional Imaging Products.
Main Responsibilities
Plan work to achieve or exceed sales targets at minimum cost.
Gather market intelligence (product, price, promotion, discount etc.) by in-person customer visits using observation, discussion or research. Sources of intelligence will include customers, competitors, suppliers and anyone else affected by its range of products. The expectation under normal circumstances is that 80% of time is spent interacting with customers in person.
Regular, daily input of information into Salesforce CRM to maintain a high level of accuracy of customer and market information. This is including but not limited to, customer visits, market intelligence, contacts, opportunities and conversion of leads.
Deal with customer queries in a professional and courteous manner.
Liaise with customer on complaints or initiate corrective action.
Travel is required to visit regional customers, expectations are a minimum of four regional trips per year (excluding major cities within your territory)
Train Guerbet customers in the use of products where it is appropriate and the representative has received internal product training.
Maintain good relationships with all staff at all levels of the organization.
Seek new business by planning meetings with key personnel.
Attend conferences and trade displays as required. If required, provide a conference report within 1 week of the event taking place including all leads collated.
Report activities and generate feedback when required.
Some theatre work will be required.
**Pharmacovigilance (PV)**: When requested, act as either the Locally Responsible Pharmacovigilance Person (LRPP), or Deputy LRPP, for managing overall responsibility of the PV activities in Australia.
Educations & Experiences
Minimum 2 years healthcare sales experience. Experience selling similar products is advantageous
Skills & Qualifications
Good communication, interpersonal and organizational skills
Drive and enthusiasm
Strong customer focus
Demonstrate a successful track record in developing a profitable sales territory, and delivering on/over-target sales
Full driving license essential
Much more than a Competitive salary,
We offer continued personal development. When you join Guerbet, you:
Are choosing a global leader with recognized expertise in diagnostic and interventional imaging,
Are joining our 2820 collaborators who are committed every day to offering innovative solutions to improve quality of patient’s life all over the world,
Are joining a company where we value diversity of talents coming from various horizon.
We # Innovate # Cooperate # Care #Achieve at Guerbet.
Guerbet is an Equal Opportunity Employer. As an organization, we believe that no individual should be discriminated against because of their differences, which includes the following: age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law. Guerbet is committed to diversity, equity, and inclusion.
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