Representative Inside Sales I

1 day ago

Wyong, Australia Donaldson Full time

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

MSA Inside Sales:

- Single point of contact for Territory Managers at head office
- Provides assistance with customer enquiries such as availability, pricing, delivery advice, SIRs and PIRs
- Is the first point of contact and coverage for when a Territory Manager is on leave or uncontactable
- Works with the product team when referring technical advice to and from customers.
- Managing the rebates including the implementation and admin of rebate express.
- Is the main contact point for all system related master-shell issues. This includes entering of MSA price lists into R12 and contract/promo pricing, customer set-up issues and works with the MDM team to correct errors.
- Takes instruction from Senior Sales Manager III MSA regarding distribution of all sales communications to distributors and dealers, this includes price lists, product bulletins, recalls
- Maintains and manages CRM from an MSA perspective
- Assists with maintenance of Phocas system
- Generates BI monthly sales reports for TMs and Management

Safety
- Actively promotes safety by ensuring safe systems of work within role.
- Adheres to all company WHS policies and procedures.
- Follows client’s WHS policies and procedures when on site.
- Reports all incidents in a timely manner; implements outcomes as requested.

General
- Undertake all tasks with a positive and professional work ethic.
- Manages and maintains assigned Company assets including keeping company assigned vehicles clean and maintained at all times.
- Ensures all activities comply with Company’s Code of Conduct; Company policies and procedures and other relevant legislation, legal and professional standards.

Careers | Donaldson Company, Inc.

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Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

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