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Ao3 Licensing and Registration Officer
3 weeks ago
Opportunity for an AO3 to join the State Government in Albion
**Your new company**
It is a state government department that plays an important role in the social life of Queensland communities. They have the responsibility of implementing and administering a rigorous integrity framework, and are charged with restoring public confidence within ther industry.
**Your new role**
- Respond to customer enquiries, including complaints management and escalation
- Complete call logs
- Issue documentation
- Data entry and maintenance of the database
- Maintain records and information
- Provide advice and guidance to ensure compliance with legislation and procedures
- Work to implement changes relating to operations and welfare
- Refer breaches and non-compliance issues to and collaborate with the intelligence and investigative teams
- Record all operational activities in the required format and manner
- Performing administrative duties using a range of computers and other devices
- Communicate effectively with stakeholders, government departments, private entities and the public
- Report all non-compliance issues promptly in accordance with department requirements
**What you'll need to succeed**
- Strong communication skills
- Relationship management capabilities
- Can work collaboratively
**What you'll get in return**
- Opportunity to work within the Queensland State Government
- Convenient inner city location close to public transport options
- Contract extension possibilities
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
2831566
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