QAntas Wine Product Catalogue Manager

6 months ago


Sydney, Australia Qantas Airways Limited Full time

Use your wine industry experience to manage the Qantas Wine online product portfolio of wine, spirits and beer
- Generate compelling product copy and ensure all product listings are accurate and engaging
- Permanent role based at Mascot

Qantas Loyalty is a high performing business and has a history of launching exciting new brands and services that make a difference to its millions of Frequent Flyer and Business Rewards members. Qantas Frequent Flyer and Qantas Business Rewards remain at the core of the program, while the business has evolved to include a number of new ventures and other businesses such as Qantas Money, Qantas Insurance, Qantas Hotels & Holidays and Qantas Wine.

The Product Catalogue Manager, Qantas Wine is responsible for the ongoing management of the online product catalogue to optimise the performance of each product. This position is responsible for the creation and final approval of all product pages on the Qantas Wine website, including product information, imagery, categorisation and pricing accuracy.

This role will work closely with, and create management processes for, other teams like Buying, Marketing and Operations to improve performance and foster collaboration. This role will also be responsible for the end to end management of the Buyer’s wine tasting calendar.

What you’ll be responsible for:

- Responsible for the end-to-end online product creation process for all products.
- Responsible for the timeliness, accuracy, relevance and completeness of product pages over the product’s lifecycle..
- Work with suppliers to ensure products on the website best represent each product to our customers.
- Responsible for product updates including pricing, images, scores and reviews.
- Conduct frequent and regular reviews of the product catalogue for accuracy of product attributes and details and to ensure the product portfolio is aligned with the product strategy and accounting systems.
- Conduct frequent and regular pricing reviews for all products to review for profitability, accuracy and market competitiveness.
- When instructed, update pricing in all relevant systems and ensure legal compliance regarding was/now pricing.
- Review eDMs and other marketing promotions for product and pricing accuracy and provide feedback to the marketing team
- Manage generation of promotional codes, working with partners to ensure delivery in full and on time
- Work closely with the Product team and Marketing team to provide product content and execute promotion campaigns that deliver targeted revenue / margin results and drive customer engagement.
- Undertake continuous improvement initiatives that realise commercial and/or customer benefits by extracting and summarising data, and presenting observations, conclusions and recommendations.
- Manage and optimise end to end wine tasting and review process.

What you’ll bring to the role:

- Minimum 3 years wine industry experience
- Experience working in online retail, including website maintenance, uploading content and imagery
- An understanding of the wine industry, including brands, marketing and trends
- Superior writing ability, able to write wine product notes for publication
- Creates, manages and optimises business processes that result in efficiency and accuracy
- Attention to detail and a desire for accuracy
- Commitment to change and continuous improvement

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligib


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