Ancillary Product Manager

1 month ago

Sydney, Australia Qantas Full time

**Company Description**
About Us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.
- ** Lead and optimise the strategic development and growth of a diverse seat ancillary product portfolio across multiple sales channels**:

- ** Drive impact by enhancing the seat ancillary customer proposition and commercial performance**:

- ** Permanent role based at our head office in Mascot**

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry. We’re constantly evolving, and this means the opportunities for our people are endless. In every role there’s the opportunity to embrace personal development and career growth, ownership of projects, and the ability to make an impact.

The **Ancillary Product Manager** is responsible for the strategic direction, performance, and optimisation of a diverse seating ancillary portfolio integrated across multiple sales channels. The key focus of this position will be to manage portfolio customer and commercial performance, innovate and enhance the offering, and continuously improving the customer value proposition. Your ability to design and manage your portfolio performance, ideate and execute new initiatives, engage effectively with stakeholders and deliver against targets will be central to your success.

This role offers a unique opportunity to manage a product portfolio, combining analytical insight, creativity, and leadership to elevate our seating ancillary offerings and maximise impact. If you’re passionate about driving innovation and growth in a dynamic airline environment, we’d love to hear from you.

**What you’ll bring to the role**:

- 5+ years’ experience, ideally with product management background
- Strong commercial feel with a well-developed understanding of strategic, financial, customer,
- technological and business issues
- Highly effective stakeholder management with the ability to communicate with all levels of
- management
- Strong ownership and drive to exceed goals
- Advanced analytical skills with the ability to derive business decisions from data.
- Proven skills in commercial negotiation and change management with internal and
- external partners and industry professionals
- Experience in the travel industry or related field
- Knowledge of Qantas product, systems & processes
- Experience in continuous improvement

**Why Qantas?**

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
- We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Be a part of something special and play your part in the Qantas story - get in touch today.

**Applications close Sunday 8th December

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