Account Specialist

3 weeks ago

Sydney, Australia Hootsuite Full time

We're looking for an Account Specialist to work with our existing customers, make sure they achieve maximum value from our services, renew their contracts on our products, and build long term partnership with Hootsuite. In this role, you will manage a high volume of customer renewals. You'll achieve this by upselling and cross selling of both Hootsuite and partner products in your book of business. You will help us ensure full customer engagement in products through discovery, training and ultimately guaranteeing the investment made in Hootsuite best meets the customer needs. You'll be a key partner to the Account Receivable, Support and Operations Teams at Hootsuite, ensuring a proactive and seamless approach to the pooled customer support model. While working in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite's distributed workforce strategy), and in Hootsuite's Sydney office, you will report to our Senior Director, Sales.

**WHAT YOU'LL DO**:

- Contribute towards driving renewals and ARR growth by focusing on long standing customer engagement and educating customers on Hootsuite's value proposition.
- Meet / exceed assigned quota by generating a pipeline of upsell / add on opportunities with existing customers.
- Partner with the Customer Accounts team on approach and strategy to maximize the value of each account.
- Engage with existing customers to understand the product fit and recommend / sell Hootsuite solutions that align with their unique needs and overall business goals on social media.
- Develop rapport with customers by proactively providing insightful market information and solutions that showcase maximum benefits from Hootsuite products.
- Manage, track, and report sales activities and results using SFDC, Sales Navigator, 6Sense.
- Perform other related duties as assigned.

**WHAT YOU'LL NEED**:

- Entry level sales experience, preferably as an Account Executive or Customer Success Associate.
- Proven success in monthly and quarterly sales forecasting.
- Strong business acumen and ability to focus on customer business value, ROI, and customer solutions.
- Ability to articulate product features in an easy to understand language to inspire sales.
- Experience in creating sales strategies inclusive of 3rd party solutions.
- Commitment to Results: Consistently achieving results, demonstrating high performance, and challenging self and others to deliver results.
- Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
- Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
- Perseverance: Pursues everything with energy, drive, and a need to finish - doesn't give up.
- Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
- Interpersonal Savvy: Relates openly and comfortably with diverse groups of people.

**WHO YOU ARE**:

- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
- Curious. You are always learning and seeking ways to make things better.
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.

In all we do, our six guiding principles light the way:
**Step Up**: Show the world what it looks like to live and work by these guiding principles. #StepUp

**One Team**:Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe

**Customer Obsessed**:Focus relentlessly on helping our customers succeed. #CustomerObsessed

**Go Fast, Be Agile**:Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

**Play to Win**:Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

**Neighbours & Allies**:Give back to our communities and be an ally. #SocialForGood #Allies

LI-LN1

  • Account Technology Specialist

    3 weeks ago

    Sydney, Australia NetApp Full time

    Job Summary A successful NetApp Account Technology Specialist (ATS) works collaboratively as part of a virtual sales team to design solutions that meet and exceed customer requirements. This role has a broad scope of responsibility and requires a solid understanding of both business and technology strategy. Job Requirements Customer Obsession - Make the...

  • Accounts Payable Specialist

    2 months ago

    Sydney, Australia SustainRecruit Full time

    **Classification**: Accounting & Finance **Job Location**: - Sydney NSW**Contract Type**: Contract **Salary**: $80,000 + Super **Job Title: Accounts Payable Specialist** **Contract Type**: 12-month Ongoing Day Rate Contract with the Possibility of Permanent role **Location**: 4 Days Remote Work, 1 Day On-Site in Surry Hills **Salary**: $80,000 +...

  • Accounts Payable Specialist

    4 weeks ago

    Sydney, Australia SustainRecruit Full time

    **Classification**: Accounting & Finance **Job Location**: - Sydney NSW**Contract Type**: Contract **Salary**: $80,000 + Super **Job Title: Accounts Payable Specialist** **Contract Type**: 12-month Ongoing Day Rate Contract with the Possibility of Permanent role **Location**: 4 Days Remote Work, 1 Day On-Site in Surry Hills **Salary**: $80,000 +...

  • Specialist, Management Accounting

    4 weeks ago

    Sydney, Australia AUSTRAC Full time

    Sydney, Canberra, Melbourne - Salary - $91,107 - $103,791 p.a plus 15.4% super - Ongoing/Non-ongoing The Specialist, Management Accounting is a key member of the Finance within Strategic Planning, Finance and Performance Branch. This role will work closely with the Director of Finance to deliver high quality enabling services to AUSTRAC specifically related...

  • Accounts Payable Specialist

    2 weeks ago

    Sydney, New South Wales, Australia SustainRecruit Full time

    Classification:Accounting & FinanceJob Location: Sydney NSWContract Type:ContractSalary:$80,000 + SuperJob Title: Accounts Payable SpecialistContract Type: 12-month Ongoing Day Rate Contract with the Possibility of Permanent roleLocation: 4 Days Remote Work, 1 Day On-Site in Surry HillsSalary: $80,000 + SuperCompany Overview: My client are a dynamic and...

  • Accounting Specialist

    3 weeks ago

    Sydney, Australia Technogym Full time

    Our Company Everyday Technogym inspires 35 million people to work out utilizing our innovative physical activity solutions. By promoting the wellness lifestyle of exercise, a balanced diet and a positive mental approach, Technogym has rapidly grown into a success story of over 2,300 employees in 14 Branches, reaching 100 countries. More than 80,000 wellness...

  • Specialist Account Manager

    4 weeks ago

    Sydney, Australia GSK Full time

    **Site Name**: Australia - NSW - Sydney Metro **Posted Date**: Mar 14 2024 **About GSK** GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together. Our success absolutely depends on our people. We want GSK to be a place where people feel inspired, encouraged and challenged to be the...

  • Accounts Receivable Specialist

    3 weeks ago

    Sydney, Australia Domain Group Full time

    **Accounts Receivable Specialist - Sydney Office - Permanent Full Time** We have a great opportunity for an Accounts Receivable Specialist to join our finance team at Domain. Based in Sydney, you will play a crucial role in ensuring the accuracy and efficiency of our accounts receivable processes. Your primary responsibilities will include supporting the...

  • Specialist Account Manager

    2 weeks ago

    Sydney, Australia GSK Full time

    **Site Name**: Australia - NSW - Sydney Metro **Posted Date**: Jun 21 2024 **About the Role** We have an exciting opportunity for an experienced **Specialist Account Manager** to join our Respiratory team. Reporting into the National Sales Manager, you will have full ownership and accountability for managing accounts within your territory; providing a...

  • Specialist Account Manager

    4 weeks ago

    Sydney, Australia GSK Full time

    **Site Name**: Australia - NSW - Sydney Metro **Posted Date**: Feb 14 2024 **About the Role** We have an exciting opportunity for an experienced **Specialist Account Manager** to join our Oncology team. Reporting into the National Sales Manager - Specialty Care, you will have full ownership and accountability for managing accounts within your territory;...

  • Specialist, Accounts

    2 weeks ago

    Sydney, New South Wales, Australia Adidas Full time

    Purpose & Overall Relevance for the Organisation:Key Responsibilities: Using strong business acumen to drive the top and bottomline number and deliver market share gains. Drive account growth and profitability by assessing and building on areas of momentum; capitalise on product/pricing opportunities and course correct with innovative sales tactics to...

  • Forensic Accounting Specialist

    3 weeks ago

    Sydney, Australia Commonwealth Bank Full time

    Forensic Accounting Specialist 12 month Fixed Term Contract Location: Melbourne or Sydney - At CommBank we believe in working somewhere that works for you. We have many flexible working options available so talk to us about which arrangements could work best for you. _ **You are **a curious and enthusiastic individual with an Analytical mindset. **We are...

  • Specialist Account Manager

    1 week ago

    Sydney, Australia GSK Full time

    BackSpecialist Account ManagerJOB_DESCRIPTION.SHARE.HTMLCAROUSEL_PARAGRAPHJOB_DESCRIPTION.SHARE.HTML Sydney Metro, Australia Sales 399422 mail_outlineGet future jobs matching this searchLoginorRegister Job description Site Name: Australia - NSW - Sydney MetroPosted Date: Jun 21 2024About the RoleWe have an exciting opportunity for an experienced Specialist...

  • Accounts Receivable Specialist

    2 months ago

    Sydney, Australia DKSH Australia Pty. Ltd. Full time

    Drive Growth. Be the Difference. At DKSH, our mission is to enhance lives by connecting people with exceptional products, services, and insights. As the trusted partner for companies looking to expand their reach in Asia and beyond, we are dedicated to driving growth across our Business Units: Consumer Goods, Healthcare, Performance Materials, and...

  • Accounts Receivable Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Domain Group Full time

    Accounts Receivable Specialist - Sydney Office - Permanent Full TimeWe have a great opportunity for an Accounts Receivable Specialist to join our finance team at Domain. Based in Sydney, you will play a crucial role in ensuring the accuracy and efficiency of our accounts receivable processes. Your primary responsibilities will include supporting the National...

  • Sales Account Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Nestle Operational Services Worldwide SA Full time

    Nestlé Health Science was created in 2011 by Nestlé, the leading food and beverage company. We are a unique health science company focused on advancing the role nutrition plays in changing the course of health for consumers, patients and healthcare professionals. Focused on delivering quality-of-life benefits through nutritional solutions, we harness...

  • Specialist Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia GSK Full time

    Site Name: Australia - NSW - Sydney MetroPosted Date: Mar About GSKGSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together. Our success absolutely depends on our people. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. Where...

  • Product Specialist

    4 weeks ago

    Sydney, Australia WiseTech Global Full time

    **About WiseTech Global**: WiseTech Global is changing the world of logistics through technology. We build products using the latest software tools and the best hardware platforms and take pride in delivering solutions that make a significant difference for our customers, partners, staff, shareholders, and the logistics industry at large. **Role...

  • Forensic Accounting Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Commonwealth Bank Full time

    Forensic Accounting Specialist12 month Fixed Term ContractLocation: Melbourne or Sydney At CommBank we believe in working somewhere that works for you. We have many flexible working options available so talk to us about which arrangements could work best for you. _You are a curious and enthusiastic individual with an Analytical mindset.We are a dynamic,...

  • Account Specialist

    3 weeks ago

    Sydney, Australia Tyro Full time

    **Why work for us** We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture. Tyros are a highly collaborative mix of people. You will work closely with our awesome...