Digital Insights Analyst

2 months ago

Murarrie, Australia Foot Locker Full time

Overview (Text Only): Foot Locker, Inc. is searching for a Digital Insights Analyst to join our eCommerce Organization. This data driven individual will help lead Foot Locker’s Digital Insights team to help deepen our understanding of our site experience and provide actionable insights to improve global conversion. This role is responsible for analyzing our APAC digital performance and providing actionable insights to internal business stakeholders. The Digital Insights Analyst will work closely with the Sr. Digital Insights Manager, other Insights Analysts, and various eCommerce teams to convey the current performance of our digital business as well as identify future strategic opportunities. This person will also assist with tracking top customer friction points. To be successful in this role, this person will need the ability communicate technical analysis with non-technical business users. These insights will be used to identify areas of opportunity within the customer journey. Responsibilities:
**Reporting and Analysis**
- Monitor, analyze, and communicate insights that impact weekly, monthly, and quarterly KPIs.
- Track CX and financial impact on all major incidents that occur on our websites.
- Support eCommerce organization by completing ad hoc reporting requests.
- Support digital production releases by monitoring trends and customer feedback.

**Evolution of Digital Intelligence**
- Assist in building and maintaining a backlog of top digital detractors and clearly measuring the impact to revenue and customer experience.
- Track production deployments and digital interruptions such as site outages, heavy bot traffic, and reseller activity.
- Assist in establishing performance metrics and baselines for various projects across Digital.

**Communication**
- Partner with various eCommerce teams to enhance reporting and performance measurement and conduct detailed analysis work when required.
- Effectively communicate technical topics with non-technical team members.
- Deliver sensibly curated insights that decision-makers care about for prioritization purposes, strategic projects, and presentations.
- Galvanize strong and impactful relationships with the ecommerce team, global digital insights team, external agencies, cross-functional colleagues, vendor partners and global colleagues based in Europe and North America.

Qualifications:

- Bachelor’s degree in a quantitative field, business, or marketing. Masters preferred.
- Experience working with Adobe Analytics, Google Analytics, and Power BI.
- 1-3 years’ experience with business and digital analytics.
- Advanced skills in Microsoft Excel/Power Query.
- Comprehensive understanding of eCommerce, usability principles, and site technologies.
- Must have the ability to combine various data sources to tell a cohesive story.
- Desire to solve complex problems using analytical skills.
- Ability to consolidate and package results and insights into well-organized, consumable presentations with actionable recommendations and strategies.
- Experience with qualitative customer survey/NPS data. Inmoment experience is preferred.
- Experience working with or interest in learning basic Python.
- A proactive and self-motivated individual embodying curiosity and an appetite to improve our customer experience.
- Ability to work collaboratively across teams, departments, locations, and organizations

**Benefits**:

- **A Flexible Hybrid Working environment.**:

- ** Excellent Staff Discounts on Foot Locker products - Nike, Adidas, ASICS and many more**:

- ** Free undercover on-site parking**:

- ** Access for you and your immediately family to our Employee Assistance Program**:

- ** Free access to Wellhub**:

- ** An inclusive and supportive team culture.

  • Digital Insights Analyst

    2 months ago

    Murarrie, Australia Foot Locker Full time

    Overview (Text Only)Foot Locker, Inc. is searching for a Digital Insights Analyst to join our eCommerce Organization. This data driven individual will help lead Foot Locker’s Digital Insights team to help deepen our understanding of our site experience and provide actionable insights to improve global conversion. This role is responsible for analyzing our...

  • Digital Insights Analyst

    3 days ago

    Murarrie, Australia Foot Locker Full time

    Overview (Text Only)Foot Locker, Inc. is searching for a Digital Insights Analyst to join their eCommerce team.   This is a stand-alone role working closely with the Senior Digital Insights Manager, other insights analysts, and various eCommerce global teams to convey the current performance of our digital business and identify future strategic...

  • Digital Insights Analyst

    1 week ago

    Murarrie, Queensland, Australia Foot Locker Full time

    OverviewFoot Locker, Inc. is seeking a skilled Digital Insights Analyst to contribute to the success of our eCommerce Organization. This role involves analyzing digital performance data to provide actionable insights that drive business growth. The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to work...

  • Digital Insights Analyst

    2 weeks ago

    Murarrie, Queensland, Australia Foot Locker Full time

    OverviewAt Foot Locker, we're seeking a skilled Digital Insights Analyst to drive business growth through data-driven insights. This role will play a critical part in our eCommerce organization, analyzing digital performance and providing actionable recommendations to improve global conversion.Key ResponsibilitiesMonitor and analyze digital performance...

  • Digital Data Analyst

    7 days ago

    Murarrie, Queensland, Australia Foot Locker Full time

    Digital Insights Analyst RoleAt Foot Locker, we're looking for a skilled Digital Data Analyst to contribute to our e-commerce organization's success. In this role, you'll be responsible for analyzing our APAC digital performance and providing actionable insights to internal business stakeholders. Your expertise will help us deepen our understanding of our...

  • Digital Analytics Specialist

    3 days ago

    Murarrie, Queensland, Australia Foot Locker Full time

    Role SummaryWe are seeking a skilled Digital Insights Analyst to join our e-commerce team at Foot Locker. The successful candidate will work closely with the Senior Digital Insights Manager and other global teams to provide in-depth analysis and insights into our digital business performance.Main ResponsibilitiesReporting and AnalysisMonitor, analyze, and...

  • Digital Data Analyst Specialist

    21 hours ago

    Murarrie, Queensland, Australia Foot Locker Full time

    **About Us**Foot Locker is a leading global retailer of athletic and casual footwear, apparel, and accessories. We are committed to delivering exceptional customer experiences through our omnichannel retail strategy.**Role Overview**We are seeking a highly skilled Digital Data Analyst Specialist to join our eCommerce team in Australia. This role will be...

  • Principal Analyst

    5 months ago

    Murarrie, Australia Goodstart Early Learning Full time

    **Role**: Principal Analyst **Location**: Murarrie, Brisbane Queensland **Employment Type**: Permanent - Full Time Goodstart is Australia’s largest provider of early learning and care. Founded with a vision for all Australia’s children to have the best possible start in life, as a not-for-profit social enterprise, we exist purely to improve the lives...

  • Digital Marketing Specialist

    5 months ago

    Murarrie, Australia Green Leaves Early Learning Centres Full time

    **Introduction**: Are you passionate about crafting compelling digital marketing campaigns? Do you thrive in a dynamic, collaborative environment? Green Leaves Early Learning Centres is seeking a Digital Marketing Specialist to join our innovative team. **About Us**: At Green Leaves Early Learning Centres, we take pride in building innovative and...

  • Digital Content Coordinator

    1 month ago

    Murarrie, Australia Foot Locker Full time

    **Digital content execution**:Take ownership of content and path to purchase across Foot Locker Pacific’s digital touchpoints including ecommerce websites and CRM. Upload content daily through content management systems, and execute onboarding of up to 150 assets per week. Become integral part of development of future personalization strategies across the...

  • Digital Content Coordinator

    2 weeks ago

    Murarrie, Australia Foot Locker Full time

    Overview (Text Only)This position is responsible for supporting and executing the Foot Locker Pacific digital content strategy and roadmap. The Digital Content Coordinator will be responsible for a variety of e-commerce operational tasks and duties, including site content management, CRO and quality assurance.    The ideal candidate is a dynamic, highly...

  • Digital Content Coordinator

    2 weeks ago

    Murarrie, Queensland, Australia Foot Locker Full time

    Job SummaryWe are seeking a highly skilled Digital Content Coordinator to support and execute the Foot Locker Pacific digital content strategy and roadmap. This role will be responsible for a variety of e-commerce operational tasks and duties, including site content management, CRO and quality assurance.Key ResponsibilitiesManage and execute digital content...

  • Digital Marketing Transformation Lead

    2 weeks ago

    Murarrie, Queensland, Australia Foot Locker Full time

    About the RoleFoot Locker Asia Pacific is seeking a results-driven marketing leader to drive the transformation of our paid media, search marketing, affiliate marketing, and organic social media activities in Australia and New Zealand.ResponsibilitiesLead the development and implementation of a comprehensive transformation roadmap for the team, including new...

  • Digital Marketing Coordinator

    2 days ago

    Murarrie, Australia Foot Locker Full time

    Overview (Text Only): This digital media focused role supports the execution of our paid media, performance media and awareness marketing activities in Australia and New Zealand. It primarily focuses on supporting affiliate and tactical awareness campaigns for our own Foot Locker brand and partner brands like Nike, Adidas, New Balance, Asics, Under Armour...

  • Digital Marketing Transformation Leader

    2 weeks ago

    Murarrie, Queensland, Australia Foot Locker Full time

    Job Title: Digital Marketing Transformation LeaderJob Summary:We are seeking a results-driven Digital Marketing Transformation Leader to drive the transformation of our paid media, search marketing, affiliate marketing, and organic social media activities in Australia and New Zealand. This role is based in Brisbane, Australia.Key Responsibilities:Lead a...

  • Digital Operations Director

    3 days ago

    Murarrie, Queensland, Australia Foot Locker Full time

    About the RoleThe Digital Operations Manager will oversee the processes, strategy, and management of digital operations for the Foot Locker APAC websites, responsible for delivering demand, CVR, and ATC improvements.Key ResponsibilitiesDigital Operations StrategyDevelop, lead, and continually evolve a strong and impactful digital operations strategy,...

  • Digital Marketing Coordinator

    1 day ago

    Murarrie, Australia Foot Locker Full time

    Overview (Text Only)This digital media focused role supports the execution of our paid media, performance media and awareness marketing activities in Australia and New Zealand. It primarily focuses on supporting affiliate and tactical awareness campaigns for our own Foot Locker brand and partner brands like Nike, Adidas, New Balance, Asics, Under Armour and...

  • Digital Operations Manager

    1 month ago

    Murarrie, Australia Foot Locker Full time

    Overview (Text Only): This role oversees the processes, strategy & management of digital operations for the Foot Locker APAC websites, responsible for delivering demand, CVR and ATC improvements. As a passionate and commercially savvy e-commerce expert; this position is responsible for delivering best in class digital activation. Working within a rapidly...

  • Digital Operations Manager

    2 weeks ago

    Murarrie, Queensland, Australia Foot Locker Full time

    Job SummaryWe are seeking a highly skilled Digital Operations Manager to oversee the processes, strategy, and management of digital operations for the Foot Locker APAC websites. The successful candidate will be responsible for delivering demand, CVR, and ATC improvements, as well as leading the team to achieve best-in-class digital activation.Key...

  • Director, Digital Marketing

    2 months ago

    Murarrie, Australia Foot Locker Full time

    Overview (Text Only)Foot Locker Asia Pacific is looking for a results-driven leader todrive the transformation of our paid media,search marketing, affiliate marketing and organic social media activities in Australia and New Zealand. This role is based in Brisbane, Australia.    A successful leader in this role will be deeply familiarwith the media...