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Whatever/whenever Agent

2 months ago

Brisbane, Australia Marriott International, Inc Full time

**Job Number** 23113889

**Job Category** Rooms & Guest Services Operations

**Location** W Brisbane, 81 North Quay, Brisbane, QUEENSLAND, Australia

**Schedule** Part-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

As a **Whatever/Whenever Agent** you will provide our guests with the W experience and surprise them with whatever they want/whevever they want.

You will:

- Handle a high volume of calls dealing with guest requests and In Room Dining Orders effectively and efficiently
- Provide information on all facilities provided within the hotel
- Make recommendations, upsell hotel features and related services
- Ability to multi task at all times
- Outstanding attention to detail

**ABOUT YOU**
- Experience in a similar role within a hotel environment
- Experience with OPERA property management system
- Armed with smart solutions and a can-do attitude
- Excellent grooming and presentation skills

**BENEFITS**
- The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International.
- ‘Great places to work’ certified
- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
- Discounts on food & beverage across all our hotels
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy
- Employee Assistance Program
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

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