Security Officer

2 weeks ago

Adelaide Region SA, Australia Downer Group Full time

**ABOUT DOWNER**

Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure and facilities.

Our Social Infrastructure and Citizen Services business provides end-to-end facilities management and asset lifecycle support services for Australia’s critical social and economic infrastructure. Operating across the health, education, government, future energy, power generation, oil and gas and industrial sectors, we work closely with our customers to optimise the reliability, efficiency and whole of life costs of their assets and facilities.

Downer acts as the facility manager at The Royal Adelaide Hospital (RAH). The RAH is the largest, busiest and most technologically advanced hospital in Australia with 800 single in-patient rooms, including 100 same-day beds and 80,000 same-day and overnight patient admissions per year.

**ABOUT THE ROLE**

Performing the role of Security Officer and working collaboratively within the Security Services team, you will have outstanding presentation and customer service skills and be committed to providing a safe environment for all staff, patients, clients, visitors and the general public.

We have multiple full-time opportunities available. Due to the nature of the facility, full time staff will be required to work a rotating roster consisting of day, afternoon and night shifts, across a 7 day period - including weekends and public holidays.

All security staff are required to wear a P2/N95 respirator/face mask which involves an individual fit test. In order to be fit tested and compliant, all staff are required to be clean shaven where the mask/respirator's sealing surfaces touch the face.

Responsibilities include, but are not limited to:

- Responding appropriately to Emergency Codes and Security procedures as directed,
- Providing high quality frontline customer service and support,
- Risk identification and issue resolution,
- Perimeter patrolling,
- Report writing and administration duties,
- Establishing and sustaining a productive working relationship with all stakeholders and;
- Other duties as requested.

**SKILLS AND EXPERIENCE REQUIRED**:

- Previous experience within a similar role (mandatory)
- Certificate II in Security (mandatory)
- Current SA Security License (mandatory)
- Effective communication skills
- Displays a positive attitude and approach to working as part of a team
- Able to work well and remain calm under pressure
- Strong customer and patient centric focus
- Intermediate computer skills
- Incident report writing skills
- Displays a dedicated adherence to safe working procedures
- Current First Aid certificate with CPR (desirable)
- Certificate III in Security (desirable)
- Previous experience working within a healthcare or hospital environment (desirable)

**BENEFITS AND CULTURE**:

- An opportunity to continually grow a rewarding career within a large and growing organisation
- Work with an organisation that truly values flexible working options
- Take advantage of our professional and personal Leaning and Development programs
- A dynamic team environment with a strong focus on health & safety

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