Customer Service Officer

3 weeks ago


Regents Park, Australia Bayside Group Full time

The role is focused in taking calls and providing high level administrative support and clerical services to the NSW Ambulance. Some of the Key Responsibilities are:

- Provide advice and services to managers and staff on recruitment processes.
- Provide administrative support services including the processing of documentation associated with services.
- Provide high level administrative, clerical services and generation of Microsoft Word documentation.
- Handle and/or refer telephone enquiries regarding recruitment, related employment services matter, project implementation, learning and development programs.
- Maintain recruitment, human resources and other project information systems and related databases including data entry and standard management reporting.
- Extract data from StaffLink and other data sources and manipulate these data into relevant and specific reports.
- Conduct audits of data integrity and validity to ensure StaffLink information is current and robust.
- Manage, monitor, and report on key performance indicators as they relate to the position.
- Participate in a rotation through HR Officer roles within People & Culture and in all aspects of recruitment and selection panels.
- Preparation of training course material including templating, formatting, printing, binding and stapling.
- Preparing for training courses by booking facilities, arranging catering, course materials and technological equipment.
- Organization of training events, flights, accommodation and catering for course facilitators and events relating to People & Culture.
- Be willing to travel according to the needs of the Directorate

Reference Number: 200323

Profession: Call Centre & Customer Service

Date Posted: 20-Mar-2023



  • Regents Park, Australia Bayside Group Full time

    The role is focused in taking calls and providing high level administrative support and clerical services to the NSW Ambulance. Some of the Key Responsibilities are: - Provide advice and services to managers and staff on recruitment processes. - Provide administrative support services including the processing of documentation associated with services. -...


  • Regents Park, Queensland, Australia Bayside Group Full time

    The role is focused in taking calls and providing high level administrative support and clerical services to the NSW Ambulance.Some of the Key Responsibilities are: Provide advice and services to managers and staff on recruitment processes. Provide administrative support services including the processing of documentation associated with services. Provide...


  • Regents Park, Queensland, Australia Bayside Group Full time

    The role is focused in taking calls and providing high level administrative support and clerical services to the NSW Ambulance.Some of the Key Responsibilities are: Provide advice and services to managers and staff on recruitment processes. Provide administrative support services including the processing of documentation associated with services. Provide...


  • Regents Park, Australia Mayday Recruitment Full time

    $34 per hour + super - Office based in Regents Park, easily accessible by public transport - 3 month temporary role with potential to extend! Are you seeking a role that allows you to make a genuine difference to internal stakeholders whilst focussing on building long-term relationships? We are seeking an experienced Customer Service professional to make...


  • Regents Park, Australia 3A Labour Hire Pty Ltd Full time

    **Office job from 9 am to 5 pm Administration Officer/Customer Service - Regents Park - 60-70K** We are seeking an enthusiastic and motivated Administration officer/Client Service to join our client's small team for a 3 months probation which can lead to permanent **The key responsibilities for this role include**: - Excellent Customer service skills -...


  • Regents Park, Queensland, Australia 3A Labour Hire Pty Ltd Full time

    **Office job from 9 am to 5 pm Administration Officer/Customer Service Regents Park K**We are seeking an enthusiastic and motivated Administration officer/Client Service to join our client's small team for a 3 months probation which can lead to permanentThe key responsibilities for this role include:Excellent Customer service skills Following up suppliers...


  • Regents Park, Queensland, Australia Mayday Recruitment Full time

    $34 per hour + super Office based in Regents Park, easily accessible by public transport 3 month temporary role with potential to extendAre you seeking a role that allows you to make a genuine difference to internal stakeholders whilst focussing on building long-term relationships? We are seeking an experienced Customer Service professional to make the move...


  • Regents Park, Australia Temp & Agnew Pty Ltd Full time

    $95k - $100k, plus super - permanent role - Exclusive role to Temp and Agnew, start ASAP - Monday - Friday 9am -5pm or 8:30am - 4:30pm The company: The Role: As a Customer Service Manager, you will; Supervise and mentor a team of 8 direct reports Train staff and provide constructive feedback Act as an escalation point of contact Create a good working...


  • Regents Park, Queensland, Australia Temp & Agnew Pty Ltd Full time

    $95k - $100k, plus super - permanent role Exclusive role to Temp and Agnew, start ASAP Monday Friday 9am 5pm or 8:30am 4:30pmThe company:The Role:As a Customer Service Manager, you will;Supervise and mentor a team of 8 direct reportsTrain staff and provide constructive feedbackAct as an escalation point of contactCreate a good working environment for the...


  • Regents Park, Australia 3A Labour Hire Pty Ltd Full time

    **Office job from 9 am to 5 pm Customer Service Focus - Regents Park - 60-70K** We are seeking an enthusiastic and motivated Client Service Officer to join our client's small team for a 3 months probation which can lead to permanent **The key responsibilities for this role include**: - **Excellent Customer service skills**: - Following up suppliers -...


  • Regents Park, Australia Orange Connex Global UK Limited Full time

    **Core Values of the Position**: Set up customer service foundation (system, process & team) for Orange Connex e-commerce fulfillment services in local country. Manage local customer service operations on a daily basis, driving industrial leading service KPIs and cost efficiency optimization. **Responsibilities**: - Implement configuration in fulfillment...


  • Regents Park, Australia STS CARGO PTY LTD Full time

    **Summary of the Role**: Reporting to our Multi-Department Manager, the role of a Customer Service Manager in our import logistics company involves specific responsibilities to ensure our customers are satisfied with services and that any complaints or queries are addressed and resolved promptly. The customer service manager will need to create a team that...


  • Regents Park, Queensland, Australia STS CARGO PTY LTD Full time

    Summary of the Role:Reporting to our Multi-Department Manager, the role of a Customer Service Manager in our import logistics company involves specific responsibilities to ensure our customers are satisfied with services and that any complaints or queries are addressed and resolved promptly. The customer service manager will need to create a team that is...


  • Regents Park, Australia Hampers and Gifts Australia Full time

    With a passion for providing exceptional food and beverage products, the Maggie Beer Holdings group represents four best-in-class premium food, beverage and gifting brands: - Hampers and Gifts Australia - Maggie Beer Products - Paris Creek Farms Organic Dairy - Saint David Dairy We are looking for curious, optimistic, nimble, ambitious, collaborative...


  • Regents Park, Australia Hampers and Gifts Australia Full time

    With a passion for providing exceptional food and beverage products, the Maggie Beer Holdings group represents four best-in-class premium food, beverage and gifting brands: - Hampers and Gifts Australia - Maggie Beer Products - Paris Creek Farms Organic Dairy - Saint David Dairy We are looking for curious, optimistic, nimble, ambitious, collaborative...


  • Regents Park, Queensland, Australia Hampers and Gifts Australia Full time

    With a passion for providing exceptional food and beverage products, the Maggie Beer Holdings group represents three best-in-class premium food, beverage and gifting brands:Hampers and Gifts Australia Maggie Beer Products Paris Creek Farms Organic DairyWe are looking for curious, optimistic, nimble, ambitious, collaborative people with a passion for making a...


  • Regents Park, Australia Kennedy Reid Full time

    WFH flexibility after 6 months! - Leading company of residential and commercial heating and cooling solutions! - Manage a small team of 6-8 staff! **The Company** Our client is a global brand and a household name! They are a well-established organization and are coming into their busiest period. They are actively seeking an experienced Customer Service...


  • Regents Park, Australia Kennedy Reid Full time

    WFH flexibility after 6 months! - Leading company of residential and commercial heating and cooling solutions! - Manage a small team of 6-8 staff! **The Company** Our client is a global brand and a household name! They are a well-established organization and are coming into their busiest period. They are actively seeking an experienced Customer Service...


  • Regents Park, Queensland, Australia Hampers and Gifts Australia Full time

    With a passion for providing exceptional food and beverage products, the Maggie Beer Holdings group represents four best-in-class premium food, beverage and gifting brands:Hampers and Gifts Australia Maggie Beer Products Paris Creek Farms Organic Dairy Saint David DairyWe are looking for curious, optimistic, nimble, ambitious, collaborative people with a...


  • Regents Park, Queensland, Australia Concept Recruitment Specialists Full time

    We are seeking multiple customer service representatives to join a global company on a temporary basis in Regents Park. Mon-Fri standard business hours Regents' Park location Immediate start available Parking onsiteThe role: Answering inbound phone calls Assisting with product enquiries Update customer accounts as required Complete administration tasks as...