Customer Service Concierge

2 weeks ago


Geelong, Australia Kieser Full time

Company Description
**Kieser is an integrated Physiotherapy, Rehabilitation, Strength & Conditioning Clinic with a team of Physiotherapists, Exercise Physiologists and Exercise Scientists.**

Accelerate your career in customer service and healthcare by joining the Kieser team as their new Client Advisor. This is a customer service concierge role suitable for someone who is bubbly, confident and has prior customer service experience.

**Job Description**:
Client Advisors are Kieser’s concierge service. We’re energetic, positive, friendly and outgoing people with exceptional customer service, sales and communication skills. We have an A+ attitude, an eye for detail and are the go-to person to answer questions and solve problems for our clients and colleagues.

**As a Client Advisor you will**:

- Coordinate appointments / manage clinic diary
- Process client payments (EFT, HiCaps, cash, online payments)
- Promote Kieser’s services
- Provide administrative support to our team and the clinic
- Deliver outstanding client experiences

We are looking for someone who thrives working in a busy, client-facing environment. This role is ideal for someone looking to join a high-performing team, that is interested in healthcare and living an active lifestyle.

**Qualifications**:

- Essential: Year 12 graduate
- Essential: Experience using software systems and computers
- Preferred: Experience processing card payments & cash handling
- Preferred: 1+ year experience in customer service, hosting or reception
- Preferred: Experience in medical, allied health or fitness environment

Additional Information
- Ongoing part time role
- 4 days per week (Likely Tuesday-Friday)
- Client Advisor shift times** **in clinic are between between Mon-Fri 7.00am - 8pm and Sat 7.00am - 3.00pm (shifts and rosters are set based on clinic and client demands)
- Kieser is an inclusive workplace and we encourage people from all backgrounds to apply

**Benefits**:

- 2 week induction
- Access to our state-of-the-art strength and conditioning facility without charge + concessional fees for family members on both physio/EP and memberships
- Ongoing training and development
- Brilliant career pathways within the Kieser network
- Kieser Wellbeing Program
- 1 day of Kieser recharge leave and a half day of birthday leave (In addition to your annual and personal leave)


  • Workplace Concierge

    2 weeks ago


    Geelong, Australia KPMG Full time

    The Workplace Concierge is the first point of contact for guests and clients, the 'face' of the Geelong Office. They will coordinate, support and oversee the provision of all front of house operations; management of the concierge desk, client arrival, event meet & greet and be the first point of contact for daily operations in the office. **How are you...


  • Geelong, Australia Wilson Security Full time

    Based in Geelong - Monday-Friday position - Site allowance of $120/week Wilson Security is the leading provider in the provision of security services across Australia and New Zealand. Our services are supported by a highly experienced management team, industry-leading expertise and a strong local and national structure. We are committed to becoming...

  • Concierge

    4 weeks ago


    Geelong, Australia ABN Group Full time

    493512 - Geelong - Retail - Full-time (Permanent) **What's on offer?** As a Concierge you will be the face of ABN Group in our Retail Centre. You will provide an exceptional level of service to all visitors, upholding and continuously improving our Customer Experience. You can expect to warmly connect with visitors upon their entry to the Retail Centre,...

  • Concierge

    3 weeks ago


    Geelong, Australia ABN Group Full time

    Use your skills and passion for Customer Experience - Truly supportive and fun team environment - Career pathways and professional development opportunities **What's on offer?**: This is a parental leave contract that is expected to span over 12 months. As a Concierge you will be the face of ABN Group in our Retail Centre. You will provide an exceptional...


  • Geelong, Australia CreativeCubes.Co Full time

    **ABOUT THE COMPANY**: Our Customer Service Team fosters an inclusive, vibrant atmosphere where diverse individuals and businesses thrive in beautifully designed workspaces. This role is integral to the heart of our rapidly growing company. As we continue to expand, new opportunities for career growth are constantly emerging. We’re seeking a dynamic...


  • Geelong, Australia CreativeCubes.Co Part time $35 - $40

    ABOUT THE COMPANY:Our Customer Service Team fosters an inclusive, vibrant atmosphere where diverse individuals and businesses thrive in beautifully designed workspaces. This role is integral to the heart of our rapidly growing company. As we continue to expand, new opportunities for career growth are constantly emerging. We’re seeking a dynamic individual...

  • Front of House

    3 weeks ago


    Geelong, Australia Talent Connect Australia Full time

    Up to $60K + Super - Monday to Friday - 08:30 - 17:00 - Reputable global firm An exciting opportunity exists to join a global consultancy firm working Front of House - Concierge / Receptionist based in their new office in Geelong. Our client is seeking a 5 star true hospitality person who is able to create memorable experiences, cultivating long lasting...


  • Geelong, Australia APCO Service Stations Full time

    **Part time opportunity** **About APCO** Everyone loves to support a local business and APCO is exactly that. Established in the late 1970's in Victoria, APCO is an Australian owned, independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. With 25 stores across Victoria and NSW,...

  • Customer Service

    2 weeks ago


    Geelong, Australia APCO Service Stations Full time

    **About APCO** Everyone loves to support a local business and APCO is exactly that. Established in the late 1970's in Victoria, APCO is an Australian owned, independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. With 25 stores across Victoria and NSW, APCO is leading the way in...


  • Geelong, Victoria, Australia Creativecubes Full time

    About UsCreativeCubes is a vibrant coworking environment where individuals and businesses thrive. We're a rapidly growing company with new opportunities for career growth.Job Title: Customer Service RepresentativeWe're seeking a strong communicator to join our Customer Service Team, providing exceptional service and creating a positive work...


  • Geelong, Victoria, Australia Creativecubes Full time

    About the CompanyCreativeCubes fosters an inclusive, dynamic atmosphere where diverse individuals and businesses thrive. As a rapidly growing company, we offer new opportunities for career growth.Job OverviewWe are seeking a proactive individual to provide exceptional customer service, ensuring a warm and welcoming environment for internal and external...


  • Geelong, Victoria, Australia Cotton On Group Full time

    BenefitsAt Cotton On Group, we offer a range of benefits to support your career development and well-being.Some of these benefits include:Competitive salary packagingFlexible working arrangementsEmployee Assistance ProgramOn-site concierge servicesOur Commitment to Diversity and InclusionWe are committed to creating workplaces where each individual can show...


  • City of Greater Geelong, Australia CreativeCubes Full time

    Key QualificationsTo be successful in this role, you'll need: 2-3 years of experience working in a customer service role. University Graduate preferred. Customer Service and sales experience is a must. Hotel Operations or Concierge background is a plus. Strong self-awareness. 2+ years of operational and/or facilities management. Demonstrate strong...


  • Geelong, Victoria, Australia Cotton On Group Full time

    About Our CompanyCotton On Group is a leading global fashion and lifestyle retailer.We're driven by a passionate team dedicated to making a positive impact.Our Company CultureWe pride ourselves on creating an inclusive environment where everyone can thrive.The RoleWe're looking for an experienced Head Chef to lead the kitchen and food operations at The...


  • Geelong, Australia Cotton On Group Full time

    **ABOUT US** We‘re a global fashion and lifestyle brand that empowers people to look, feel and be the best version of themselves. Creating everyday products to make everyday experiences better. Celebrating diversity and inclusivity, because we believe self-expression is for everyone. Using our voice and our platform to amplify the things that matter...


  • Geelong, Australia Cotton On Group Full time

    **ABOUT US** Cotton On is a global fashion and lifestyle brand that’s taking the Aussie lifestyle to the world. We do things our way. Laid-back and always lived to the fullest. We look out for our mates, wherever we are. There’s nothing that excites us more than making a positive difference in people’s lives. We stand for diversity, empowering people...


  • Geelong, Australia Geelong Arts Centre Full time

    **Introduction**: About Us Geelong Arts Centre is the only State Government owned cultural institution located outside of Melbourne, our vision is as a leader connector and creator of extraordinary cultural experiences for local and global communities. The Geelong Arts Centre is a gathering place for all - a place that boldly offers insights through...


  • Geelong, Australia Geelong Arts Centre Full time

    **Introduction**: About Us Geelong Arts Centre is the only State Government owned cultural institution located outside of Melbourne, our vision is as a leader connector and creator of extraordinary cultural experiences for local and global communities. The Geelong Arts Centre is a gathering place for all - a place that boldly offers insights through...

  • Customer Service

    4 weeks ago


    Geelong, Australia Flexi Personnel Full time

    Our client is a national manufacturer of building products for the construction industry based in Geelong. Their business is growing and now have customer service roles available. To be successful for these roles you will need the following - Customer Service experience - Inbound phone experience - Processing/data entry of orders - Accuracy and attention to...

  • Customer Service

    4 weeks ago


    Geelong, Australia HAYS Full time

    Geelong CBD | Temp 17th - 21st Oct | APPLY NOW! **Your new company** Hays is currently seeking x8 Customer Service professionals to assist in a short term assignment in Geelong CBD assisting with graduation ceremonies. **Your new role** You will be working on site between the hours of 8am - 8pm from 17th Oct - 21st Oct assisting the Regalia and Customer...