Customer Service Officer

6 months ago


Eagle Farm, Australia AMA Collision Full time

Permanent position, Monday to Friday - get your weekends back
- Join an automotive industry leader Great team culture.
- Grow your customer service career in the Automotive industry

Be part of something bigger — One of the largest collision repair workshops in the Southern Hemisphere.

Gemini Eagle Farm in Pinkenba (15 min. from Brisbane CBD) is a spacious shop with a modern fit-out, including pulling racks, Car-O-Liner speed benches, and an in-house mechanical workshop.

You’ll join a supportive team with a family feel, where everyone is made welcome, and the team BBQs are legendary

**The Opportunity**:
We have an exciting opportunity for Customer Service Officer to join the team at Gemini Eagle Farm, Pinkenba.

Do you have a passion for delivering quality customer service? Our Customer Service Officer's support our wider workshop team and provide a high level of service to our customer base.

If you enjoy a varied role, where no two days are the same, then this may be for you

Permanent position. Monday to Friday. 38 hours per week.

**Role responsibilities**:

- Ensuring the environment is always customer friendly
- Greeting customers on arrival.
- Keeping our customers informed about the repair process and anticipated completion dates for their vehicles
- Contacting customer to ensure that they are satisfied with the AMA experience
- Supporting management with inventory (parts, paint, consumables etc)
- Liaise with insurance providers regarding claims/repairs

**Does this sound like you?**
- Proven experience within a Customer Service position
- Highly professional and personable with strong relationship building skills
- Strong systems experience and competent computer abilities
- Excellent verbal and written communication skills
- Ability to meet strict deadlines
- Able to work effectively and collaboratively with the team

**Benefits**
- Reward & recognition
- Career development and training
- Referral bonus for recommending a friend to work with us
- Discounts on parts and tools
- Uniforms
- 24/7 professional counselling for Team members and their immediate families
- We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. _

**_ No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW._**

Video



  • Eagle Farm, Australia Capboon Pty Ltd Full time

    We are seeking a highly-motivated Customer Service Officer to join our family owned and operated car rental company based in Eagle Farm. This role will suit someone with some experience in customer service who enjoys interacting with the general public and is dedicated to ensuring our customers always have a fantastic experience when hiring from us. About...


  • Eagle Farm, Australia AMA Collision Full time

    Permanent, full-time position, Monday to Friday - Join a leader in the collision repair industry - Large, supportive team and welcoming culture Be part of something bigger — One of the largest collision repair workshops in the Southern Hemisphere. Gemini Eagle Farm in Pinkenba (15 min. from Brisbane CBD) is a spacious shop with a modern fit-out,...


  • Eagle Farm, Australia AMA Group Non-Drive Full time

    Permanent, full time position. Monday to Friday - get back your weekends! - Welcoming team, friendly environment - Join an industry leader in collision repair! Be part of something bigger — One of the largest collision repair workshops in the Southern Hemisphere. Gemini Eagle Farm in Pinkenba (15 min. from Brisbane CBD) is a spacious shop with a modern...


  • Eagle Farm, Australia Centor Australia PL Full time

    **ABOUT THE COMPANY** **ABOUT THE ROLE** Based in Brisbane, as part of the Sales Team, your role will be responsible for providing exceptional customer service to all Centor customers through your key responsibilities which include the supervision and maintenance of customer orders from receipt of order to successful delivery and invoicing. **KEY...


  • Eagle Farm, Australia BlueScope Full time

    **Job Description**: BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come...


  • Eagle Farm, Australia Everything Fleet Full time

    **Everything Fleet Pty Ltd** **Eagle Farm, Brisbane QLD**: **Full time**: **About the Company** Everything Fleet (a new division of Jonday Holdings) is an Australian owned and operated company that have been supplying vehicles to some of the biggest companies within the gas/oil, mining, construction, film and sporting industries for over 30 years. Our...


  • Eagle Farm, Queensland, Australia AMA GROUP AUSTRALIA Full time

    Unlock Your Potential as a Customer Service Officer at AMA GROUP AUSTRALIAWe are seeking an experienced and highly skilled Customer Service Officer to join our team at AMA GROUP AUSTRALIA, based in Pinkenba. This is a fantastic opportunity for a motivated individual who is passionate about delivering exceptional customer service.About the RoleThis permanent,...


  • Eagle Farm, Australia AMA Collision Full time

    Permanent position. Monday to Friday - get back your weekends - Variety in repair work small, medium, large. Modern state-of-the-art workshop - Join a welcoming team for the long term At Techright Eagle Farm we are a well-equipped mechanical operation with a dedicated ADAS Calibration Area. Our centre is equipped with the latest technology and certified...


  • Eagle Farm, Australia Simba Car Hire Brisbane Airport Full time

    **Immediate Start** **Role Overview**:In this role, you will not only provide exceptional service to our valued customers but also play a key role in business development, team building, and sales. We're searching for someone who thrives on interaction, is committed to exceeding client expectations, and is keen on creating an ethical, competent, and...


  • Eagle Farm, Australia Videopro Full time

    **Customer Service Assistant** Videopro is the leading designer and retailer of Audio-Visual solutions. We empower our clients to collaborate, work smarter and focus on doing what they do best through technology and service. Our clients include many of the most prestigious public and private organisations in Australia, and we are among the top private...


  • Eagle Farm, Queensland, Australia FedEx Full time

    Job SummaryWe are seeking a skilled Customer Service Ambassador to join our Premier Client Care team at FedEx. As a key member of our team, you will be responsible for delivering exceptional customer service to our Premier clients, building strong relationships, and resolving issues promptly and effectively.Key ResponsibilitiesProvide exceptional customer...


  • Eagle Farm, Australia Simba Car Hire Brisbane Airport Full time

    **Immediate Start** **Role Overview**:In this role, you will not only provide exceptional service to our valued customers but also play a key role in business development, team building, and sales. We're searching for someone who thrives on interaction, is committed to exceeding client expectations, and is keen on creating an ethical, competent, and...


  • Eagle Farm, Australia Simba Car Hire Brisbane Airport Full time

    **Immediate Start** **Role Overview**:In this role, you will not only provide exceptional service to our valued customers but also play a key role in business development, team building, and sales. We're searching for someone who thrives on interaction, is committed to exceeding client expectations, and is keen on creating an ethical, competent, and...


  • Eagle Farm, Australia Protecta Full time

    **Introduction**: About Us Protecta Group is a family owned, Australian business offering a niche range of temporary protection products and solutions. Established over 15 years ago we have enjoyed exceptional growth over the past 10 years and we have strong plans in place to deliver sustained growth moving forward. Our working environment is customer...


  • Eagle Farm, Australia JUCY Rentals Full time

    JUCY Rentals has an exciting new opportunity at our Brisbane Branch! We are looking for a Customer Service Representative to deliver outstanding customer focused results on a daily basis and help our customers live out their traveling dreams! **What you'll be doing?** - Meeting and greeting customers from all over the world - Working within a team to...


  • Eagle Farm, Australia JUCY Rentals Full time

    JUCY Rentals has an exciting new opportunity at our Brisbane Branch! We are looking for a Customer Service Representative to deliver outstanding customer focused results on a daily basis and help our customers live out their traveling dreams! **What you'll be doing?** - Meeting and greeting customers from all over the world - Working within a team to...


  • Eagle Farm, Australia JUCY Rentals Full time

    **Job description** JUCY Rentals has an exciting new opportunity at our Brisbane Branch! We are looking for a Customer Service Representative to deliver outstanding customer focused results on a daily basis and help our customers live out their traveling dreams! **What you'll be doing?** - Meeting and greeting customers from all over the world - Working...

  • Administration Officer

    3 months ago


    Eagle Farm, Australia Centor Australia PL Full time

    **ABOUT THE COMPANY** **ABOUT THE ROLE** Based in Brisbane, as part of the Sales Team, your role will be responsible for providing exceptional customer service to all Centor customers through your key responsibilities which include the supervision and maintenance of customer orders from receipt of order to successful delivery and invoicing. **KEY...


  • Eagle Farm, Australia Ram Tapware Full time

    Ramtaps is a privately owned manufacturing company producing bathroom products under the **Ram Tapware** and **Harbic Brassware** brands. Our products represent the evolution of over 70 years of manufacturing experience, technical innovation and design. Maintaining these core strengths is at the cornerstone of our company ethos. In order to maintain our...


  • Eagle Farm, Queensland, Australia AMA GROUP AUSTRALIA Full time

    About UsGemini Eagle Farm is a leading collision repair workshop in the Southern Hemisphere, offering a unique opportunity for an experienced Customer Service Officer to join our team.Job OverviewWe are seeking a highly skilled and professional individual to support our wider workshop team and provide exceptional customer service to our clients. As a...