Marine Claims Examiner

6 months ago

Sydney, Australia Chubb Full time

Chubb is the world’s largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

**Your Role**

The primary purpose of this role is to produce a high-quality work product on Marine and Inland Marine claims through immediate contact and the effective investigation, reserving and adjustment of claims incurred by insureds or third parties.

**Your Responsibilities**:

- Analyse first report to determine nature of loss, coverage provided and scope of injury/damage.
- Conduct investigations of all aspects of reported claims including potential fraud. Secure and/or file all supporting documentation and verify same for accuracy, relationship and completeness.
- Establish accurate and timely reserves.
- Seek technical assistance in handling claims exceeding delegated authority.
- Maintain an active diary. Monitor same to achieve timely development of the file and timely disposition of the claim.
- Promptly and properly document all developments claims documentation system
- Exercise good judgement in reaching final disposition of claim by evaluating nature of loss, damage, coverage provided and applicable limits.
- Effectively negotiate compromise settlements where appropriate.
- Effectively communicate with the following:

- Claim Department, Customer Services, Risk Control, Underwriting Departments, brokers, insureds, counsel, third parties and/or their legal representatives.
- Recognise subrogation opportunities where applicable.
- Adhere to Insurance Contracts Act and all other relevant statutory rules and regulations.
- Effectively control the use, work product and expense of outside vendors.
- Any other duties as required by the Claims Manager
- Accountable for taking all practical measures to insure that the workplace is safe and without risk to health.

**Your Skills & Experience**
- 2 -5 years Marine and/or Property Claims Handling experience
- Tertiary qualified, preferred but not essential.
- Investigation techniques.
- Written and verbal communication related to claims handling.
- Familiar with Insurance Contracts Act and General Insurance Code of Practice
- Damage and/or loss evaluation.
- Excellent negotiation skills.
- Able to demonstrate effective case management.
- Able to professionally & effectively communicate with brokers and clients.

Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

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