Adc Receptionist/ Admin Support

4 weeks ago

Fairfield, Australia CORE Community Services Full time

**Introduction**:
CORE Community Services Ltd. is a not for profit organisation serving South West Sydney for over 40 years. We provide a wide range of services, activities and programs across 5 Services - Children's Services, Youth Services, Multicultural Communities, Aged and Disability Care (ADC) and Community Engagement.. Our mission is to provide tailored diverse client centric services and opportunities that support and empower vulnerable communities to thrive, resulting in the best outcomes for all individuals.

**Description**:
The primary responsibility of the Receptionist & Administrative Support is to be a key point of contact for customers and visitors at the site providing reception and administrative duties and support.

This role is responsible for the overall front office activities which includes handling incoming calls and visitors, while maintaining office common areas, mail services and provide other administrative support.

Critical to this role are exceptional interpersonal, communication and time management skills, along with good knowledge of Microsoft office packages and the flexibility to support the team.

This is a permanent part-time position consisting of 24 hours of work per week.

**Responsibilities Include**:
Promote a professional environment by ensuring that the reception area is clean and presentable atmosphere for incoming visitors.
Answering the phone in a professional & friendly manner
Ensure that all staff and visitors comply with the sign in and out procedures, which includes the register and induction.
Receive and distribute incoming packages or other special mail and assist staff with outgoing packages
Provide information and referral to public
Assist with client enquires, providing relevant information to clients and referring on when applicable to program managers
Manage all the booking facilities for internal and external staff
Ensuring that common areas of the office such as kitchen, meeting rooms and program rooms are presentable, all brochures/forms are replenished as necessary and all indoor plants are maintained
Assist with building maintenance to ensure smooth functioning of the office environment
Initially contact potential clients, setting up new clients on the CRM and accept new referrals on the My Aged Care Portal.
Organize new and replacement uniforms for all staff.
Follow up client enquiries and set up client files
Responsible for checking current stock and ordering office supplies, stationary, kitchen and cleaning products, consumables for staff such as gloves, aprons, antibacterial wash.
Assist the Support Team Leader with packing PPE packs for Support Workers every 2 months
Provide administrative support to HMM Team once a week at the Yennora office
Any other reasonable and necessary duties as requested by Manager

**Skills and Experiences**:
**Selection Criteria**:
At least 2 years or more experience in similar role
Be able to work independently and meet deadlines
Highly developed interpersonal skills
Highly developed written and verbal communication skills, with emphasis on written documentation and verbal communication
Ability to multi-task, use initiative and think outside the box
High level skills in utilising the suite of Microsoft products.
Ability to multi‐task and work in a well organised manner, both independently and as part of a team.
The ability to priorities work and make decisions regarding the day to day issues as directed
Ability to maintain high levels of privacy and confidentiality in regards to clients, staff and business matters
Successfully Undertake a National Police Check, WWCC and NDIS Worker Screening Check
Working Rights in Australia

Application closes on 16 August 2023.

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