Medical Receptionist

3 weeks ago


Fairfield, Australia Capital Radiology Full time

**About Us**

Direct Radiology provides imaging services to patients across clinics in metro Melbourne and regional Victoria. Patient care is at the heart of what we do and we invest in leading technology to deliver precise results in fast timeframes. Our team of over 1,000 medical experts provide a full range of imaging services and we work with referring practitioners to provide a personalised patient orientated service to achieve better patient outcomes.

We are a part of the Capitol Health Group, a national network of community-based medical imaging clinics including leading brands including Capital Radiology, Imaging Olympic Park, Future Medical Imaging Group and more.

**About The Role**

As a medical receptionist you will be responsible for
- Manage all phone enquiries in a timely, professional, and confidential manner
- Front of house reception/greeting patients upon arrival
- Schedule appointments for patients and referrers
- Issue patient invoices/receipts and process Medicare rebates as required
- Enter and update patient registration details
- Ensure the reception and waiting area is clean and presentable at all times

This is an outstanding opportunity for those who are eager to learn, driven, resilient and empathetic, whilst also possessing a strong customer service background.

**You Will Have**
- Strong customer service and patient focus skills
- Eagerness to learn
- Excellent time management and organisational skills
- High level of attention to detail and confidentiality
- Ability to work autonomously, as well as part of a team
- Experience in a Radiology background, as well as exposure to Medicare services will be highly regarded

**We Offer**
- A dynamic team environment
- Attractive remuneration and benefits
- Paid Parental Leave
- Potential for growth
- Commitment to professional development and education
- Flexible and supportive working arrangements
- Uniform provided

**Applying



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