Customer Service Representative

6 days ago

Sydney, Australia PFD Food Services Full time

**Located in Chullora**:

- **Work alongside a fantastic team in an ongoing casual position**:

- **Competitive pay rates + lots of employee benefits**

PFD Food Services began life in 1943 amid the noise and chaos of the Melbourne Fish Markets. Expanding rapidly to meet the demand of an ever growing customer base, we are Australia’s largest family operated Foodservice company with over 800 company owned trucks and customer service focused drivers making daily deliveries.

With an extensive range of fresh meat and seafood, together with frozen products, drygoods, paper products and cleaning solutions for the Foodservice Industry, PFD has proven their unwavering commitment to their customers and are considered a source of innovation, a provider of insight, a solver of problems. In 2021 PFD formed a partnership with another proud Australian company, Woolworths Group.

**The Role**

Bring your exceptional customer service, up-selling and communication skills to the fore Integral to this role is effectively liaising with customers and processing customer orders with ample opportunity to demonstrate your great PC skills, friendly phone manner and terrific organisational capabilities.

This position will see you working various shifts from Monday to Friday, with a 9:00 am start time.

**Key Responsibilities**
- Create and maintain excellent customer relationships
- Process customer orders and/or enquires
- Process and print relevant picking slips, invoices and customer pick up requirements
- Advise relevant staff/departments of any specific customer requirements
- Follow up on all issues relating to customers, credits, operations/transport and replenishment
- Ensure that all customer details are updated when necessary
- Perform administrative and general office tasks as required
- Outbound calls, upselling expertise

**Key Competencies, Skills and Qualifications**
- Excellent communication and organisational skills
- Excellent interpersonal skills
- Previous call centre experience preferably in the Food Service industry
- Excellent telephone manner
- Willingness to take on new tasks and be multi-skilled in various roles within the office
- Great computer skills (including Word, Excel)
- Capable of working under pressure in an exciting team environment
- Show initiative and a positive attitude
- Attention to detail

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking). Should you be eligible, the company may also offer nationally recognised Certificate III training.

As part of our recruitment process, do you agree to undertake employment checks? These checks may include a medical assessment (including a drug and alcohol test), National Police History Check, Working With Children/Vulnerable Groups Check, Licence Validation/Demerit Point Check.
- Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers._

**PFD Food Services is an Equal Employment Opportunity employer

  • Customer Service Representative

    3 months ago

    Sydney, Australia Service NSW Full time

    **Customer Service Representative - Warriewood Service Centre** **Title**: Customer Service Representative (Service Centres) **Salary**: Service NSW Grade 3/4 ($67,176 - $81,920 pro-rata, plus employer's contribution to superannuation and annual leave loading) **Location: Warriewood Service Centre** **Employment Status**: Full Time Ongoing Role We are...

  • Customer Service Representative

    7 months ago

    Sydney, Australia NSW Government -Service NSW Full time

    **Customer Service Representative - All Service Centre Locations** **Title***: Customer Service Representative (Service Centres) **Salary***: Service NSW Grade 3/4 ($64,592 - $78,769 plus employer's contribution to superannuation and annual leave loading) **Immediately available Locations**: **_ _**: - Bondi, Wynyard, Haymarket,...

  • Director Operations

    7 months ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...

  • Customer Service Representatives

    4 hours ago

    Sydney, Australia NSW Government -Service NSW Full time

    **Customer Service Representatives** **Service NSW Grade 3/4** **South Sydney NSW** - This recruitment will be used to fill current vacancies and to create a Talent Pool for temporary/ongoing, full time and part time opportunities that arise over the next 18 months._ **About Service NSW** Service NSW is a NSW Government executive agency that joined the...

  • Customer Service Representative

    6 days ago

    Sydney, Australia Give A Grad A Go Full time

    Competitive starting salary of $60,000 + Super with a bonus structure - Hybrid working model - Fluid progression based on performance **Want to kickstart a career at a renowned FinTech company? Looking for graduate Customer Service jobs with awesome learning and development opportunities in Sydney? This fantastic new Customer Service role in Sydney, CBD...

  • Customer Service Representative

    7 months ago

    Sydney, Australia NSW Government -Service NSW Full time

    **Customer Service Representative - Driver Tester Relief Pool** **SNSW Grade 5** **Temporary Contract Full Time up to 12 months** **Location: Sydney Metro** Service NSW is expanding our strong team of Driver Testers. If you are highly motivated and passionate about providing excellent customer service, we want to hear from you. Driver Testers facilitate a...

  • Customer Service Representative

    7 months ago

    Sydney, Australia Jivaro Full time

    40% off products discount - 2 mental health days off per year - Long-term job security **CUSTOMER SERVICE REPRESENTATIVE & OFFICE ADMINISTRATOR** **Sydney** - Western Sydney **Salary** - $60k + super **About the company**: Join our globally renowned client, a quality wholesale retailer as their Customer Service Representative. Brands loved by the globe,...

  • Customer Service Representative

    7 months ago

    Sydney, Australia PERSOLKELLY Full time

    Our multinational clients are seeking Customer Service Representatives that will primarily be responsible for delivering excellent customer service to both internal and external stakeholders. Customer Service Representatives - Working for recognised, industry leading multinational clients. **ABOUT THE ROLE** Due to significant growth, our multinational...

  • Customer Service Representative

    4 days ago

    Sydney, Australia PERSOLKELLY Full time

    Our multinational clients are seeking savvy Customer Service Representatives that will primarily be responsible for delivering excellent customer service to both internal and external stakeholders. Customer Service Representatives - Multiple Opportunities Available!! - Working for recognised, industry leading multinational clients. **ABOUT THE ROLE** Due...

  • Customer Service Representative

    2 days ago

    Sydney, Australia Ashdown Consulting Full time

    $32.69 p/h + super - 4 month contract - Penrith **Customer Service Representative | 4 Month Contract | $36.12 p/h Including Super** - **$32.69 p/h + super**: - **4 Month Contract**: - **Penrith** **About the Company** Gain valuable real life experience working with a large NSW government organisation as a Customer Service Representative. This role is...

  • Customer Service Representative

    4 days ago

    Sydney, Australia Kennedy Reid Full time

    Supportive environment with progression opportunities - Flexible working - hybrid work from home avaialble **The Company** Our client is a global financial services & insurance provider with a stellar reputation in the market. They are seeking a professional Customer Service Representative to join their organisation in their brand new office in North...

  • Customer Service Representative

    7 months ago

    Sydney, Australia Kennedy Reid Full time

    $80,000 - $90,000 + Super - WFH 2 days a week - CBD location Our Client is an Insurance company that specialise in the medical and professional indemnity space. They are Austrian owned and growing at an incredibly fast paced, with many exciting opportunities arising in the horizon. **The Role** As a Customer Service Representative, your duties will include...

  • Customer Service Representative

    7 months ago

    Sydney, Australia GWF Full time

    We have a great opportunity for a Customer Service Representative to join our highly engaged Customer Service team located at Enfield. Reporting to the National Customer Service Supervisor, the purpose of the role is to deliver exceptional service to our customers across our Bakery Ingredients and Animal Nutrition divisions. As a Customer Service...

  • Customer Service Representative

    1 week ago

    Sydney, Australia Westcoast Wholesalers Full time

    Westcoast Repairs is hiring: Westcoast Repairs is looking for a customer service representative. Should be fluent in English and confident to talk to customers In a busy shopping centre. Location - Casula, NSW 2170 **Salary**: $25.00 - $30.00 per hour Schedule: - Morning shift

  • Customer Service Representative

    6 months ago

    Sydney, Australia NSW Government -TAFE NSW Full time

    **A career of life-changing impact** **Customer Service Representative** **TAFE Kingswood Campus** **Temporary Full-time 12-month position available** **Salary package: $71,616 which includes salary $63,665 - $70,274 and **employer's contribution to superannuation and annual leave loading** At TAFE NSW, we are dedicated to life-changing...

  • Customer Service Representative

    7 months ago

    Sydney, Australia Stryker Corporation Full time

    **Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....

  • Customer Service Representative

    7 months ago

    Sydney, Australia Public Sector People Full time

    $30 p/h + Super - Close to public transport - 3 month contract Join a large local government organisation that is focused on cultural enrichment and community development. This position is part of a high volume call centre, that requires a Customer Service Representative that is engaged and committed to providing focused and empathetic customer service. -...

  • Customer Service Representative

    2 months ago

    Sydney, Australia Percepta Full time

    Customer Service Representative AU-NSW-Sydney **Description**: Position Summary Customer Service Representatives (CSRs) work with owners and prospective buyers to earn and retain their loyalty with our customer, a globally recognized provider of high-quality automotive products and services. Accomplished by understanding needs and concerns through...

  • Customer Service Representative

    4 days ago

    Sydney, Australia Perigon Group Full time

    Full-time permanent role based in North Sydney - $55k + super + discretionary bonus - WFH 2 days per week Global retail conglomerate is seeking a confident and driven Customer Service Representative to join their team. - Full-time permanent role based in North Sydney - $55k + super + discretionary bonus - WFH 2 days per week **Your Opportunity** - Build...

  • Customer Service Representative

    7 months ago

    Sydney, Australia Interface, Inc. Full time

    Customer Service Representative - Minto Based Who we are We are a market-leading flooring manufacturer seeking a Customer Service Representative to join our sales team. Interface, Inc. is a global flooring company specializing in carbon neutral carpet tile and resilient flooring, including luxury vinyl tile (LVT) and nora® rubber flooring. We help our...