Customer Service Representative

5 months ago


Byron Bay, Australia Smart Energy Full time

Suitable for an ambitious IT student or Graduate/customer service expert
- Casual or FT opportunity - we can work around you
- An agile & supportive workplace that values high performance & balance

Our mission is to lead Australia to net zero emissions by offering a smooth, supported, and sustainable solution to rising energy costs, assisting Aussie homeowners in their transition to
**_Smart Energy_** sources and a brighter future.

We are
**_Smart Energy_**.

From two blokes in a warehouse in Byron Bay to 12 sales offices worldwide including America and the bright and sunny UK, it is safe to say we are making a lot of noise in the industry, in just seven laps around the sun. From selling solar panels to batteries to carbon-neutral energy, all the way through to virtual power plants,
**_Smart Energy_** is putting solar on the map.

**Every day, you’ll be**:

- Guiding our customers on how to get the most from their solar and battery savings
- Keeping our customers updated with the status of their solar installation
- Pushing maintenance call outs through the pipeline, and keeping our customers updated
- Editing our self-service articles and references with a focus on continuous improvement
- Updating our legendary sales team as required on their customers issues

This role will report to the Customer Service Team Manager.

**You must have**:

- Minimum 1 year Customer Service experience - could be Retail, Call Centre, or similar
- Experience using Google Workplace or MS Office

**Bonus points**:

- Salesforce CRM experience
- Currently studying a something aligned to renewables
- A bit of a nerd when it comes to anything IT related

**We want to hear from you if you are**:

- Available Monday - Friday between the hours of 8am and 6pm (due to a rotating roster)
- Passionate about solving customer problems
- Able to commute to our Byron Bay office
- Task orientated, motivated by and driven towards a completion
- Tech Savvy
- Seeking a career within the Renewables space with hands on experience
- An excellent written and verbal communicator
- Excited to work for an established start-up, who have a genuine mission in mind, to save our future whilst facilitating the means to a long term investment, saving homeowners money from their pocket, allowing them to harness free energy from the sun for years to come How good is that
- We can offer you a great work-life balance and genuine career development opportunities for those who share a genuine interest in progressing. If you believe you fit the criteria and are ready for the next step in your career with Smart Energy, we urge you to make the Smart decision, and_
**APPLY NOW.



  • Byron Bay, Australia Smart Energy Group Full time

    We are **Smart Energy.** Starting with just two blokes in a warehouse in Byron Bay, we have grown to have 20 Global Sales offices, including America and the vibrant UK, all within just seven years. We take great pride in our range of products, from solar panels to batteries to carbon-neutral energy, EV Chargers and virtual power plants, which have put us at...


  • Byron Bay, Australia Smart Energy Group Full time

    We are **Smart Energy.** Starting with just two blokes in a warehouse in Byron Bay, we have grown to have 20 Global Sales offices, including America and the vibrant UK, all within just seven years. We take great pride in our range of products, from solar panels to batteries to carbon-neutral energy, EV Chargers and virtual power plants, which have put us at...


  • Hervey Bay, Australia Total Tools Full time

    {"title": "Customer Service Representative", "content": "Unlock Your Potential with Total ToolsWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales transactions, and...


  • Salamander Bay, Australia Minor Hotels Full time

    Customer Service RepresentativeWe are seeking a highly motivated and professional Customer Service Representative to join our team at Oaks Port Stephens Pacific Blue Resort. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience from check-in to...


  • Redland Bay, Queensland, Australia 7-Eleven Full time

    We are seeking a Customer Service Representative to join our team at 7-Eleven. As a Customer Service Representative, you will be the face of our store, providing exceptional service and ensuring a positive experience for our customers.Key Responsibilities:Deliver outstanding customer service and maintain a clean and safe store environmentContribute to a...


  • Warners Bay, New South Wales, Australia Belgravia Leisure Full time

    About the RoleThe role of Contact Centre Consultant involves successfully servicing inbound and outbound existing members enquiries. They will actively provide a high service experience for the business, representing the facility and Genesis in a positive and professional manner.Key ResponsibilitiesService existing members enquiries in a timely and efficient...


  • Byron Bay, Australia Smart Energy Full time

    Suitable for an ambitious IT student or Graduate/customer service expert - Casual, full-time role with guaranteed hours! - An agile & supportive workplace that values high performance & balance We are **_Smart Energy_**.** Starting with just two blokes in a warehouse in Byron Bay, we have grown to have 20 Global Sales offices, including America and the...


  • Hervey Bay, Australia EA Solutions Full time

    Customer Service Representative PositionWe are seeking a skilled customer service representative to join our team at EA Solutions. As a customer service representative, you will play a vital role in providing exceptional customer experiences to our growing client base. Your primary responsibilities will include answering and properly screening telephone...


  • Hervey Bay, Australia EA Solutions Full time

    Customer Service Part Time PositionWe are seeking a skilled and enthusiastic customer service professional to join our team at EA Solutions. As a customer service representative, you will play a vital role in delivering exceptional service to our clients, providing a positive and personalized experience that exceeds their expectations.Key...


  • Byron Bay, Australia Smart Energy Full time

    Suitable for an ambitious IT student or graduate/customer service expert - Casual or FT opportunity - we can work around you! - An agile & supportive workplace that values high performance & balance Our mission is to lead Australia to net zero emissions by offering a smooth, supported, and sustainable solution to rising energy costs, assisting Aussie...


  • Redland Bay, Queensland, Australia 7-Eleven Full time

    We are seeking a Customer Service Representative to join our team at 7-Eleven. As a key member of our store team, you will be responsible for delivering exceptional customer service and maintaining a safe and positive store environment.Key Responsibilities:Deliver outstanding customer service and meet customer needsContribute to a safe and inclusive store...


  • Warners Bay, New South Wales, Australia Belgravia Leisure Full time

    About the RoleThe role of Contact Centre Consultant involves successfully servicing inbound and outbound existing members' enquiries. They will actively provide a high service experience for the business, representing the facility and Belgravia Leisure in a positive and professional manner.Key ResponsibilitiesThe Contact Centre Consultant's primary...


  • Warners Bay, New South Wales, Australia Belgravia Leisure Full time

    The RoleThe role of a Contact Centre Operator involves successfully servicing inbound and outbound existing members enquiries. They will actively provide a high service experience for the business, representing the facility and Genesis in a positive and professional manner.The primary responsibility of a Contact Centre Operator is to achieve individual and...


  • Warners Bay, New South Wales, Australia Belgravia Leisure Full time

    The RoleThe role of a Contact Centre Operator involves successfully servicing inbound and outbound existing members enquiries. They will actively provide a high service experience for the business, representing the facility and Genesis in a positive and professional manner.Contact Centre Operators primary responsibility is to achieve individual and team...


  • Hervey Bay, Australia Amart Furniture Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key responsibilities include:Finalizing purchases of products and...


  • Hervey Bay, Australia Amart Furniture Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to every customer, ensuring that they have a positive experience in our store.You will be the face of our brand, and your interactions with customers...


  • Hervey Bay, Australia Westpac Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Westpac. As a key member of our branch network, you will play a vital role in delivering exceptional customer experiences and building strong relationships with our clients.Key ResponsibilitiesProvide personalized banking solutions to customers,...


  • Hervey Bay, Australia Amart Furniture Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional service to every customer, ensuring a positive shopping experience, and driving sales growth.Key responsibilities include:Finalizing...


  • Hervey Bay, Australia Amart Furniture Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional service to every customer, ensuring their needs are met and exceeded.Key responsibilities include:Finalizing purchases of productsAssisting...

  • Sales Representative

    2 months ago


    Byron Bay, Australia Byron Bay Painters Full time

    **Sales Representative - Byron Bay Painters** Are you a motivated and results-driven individual with a passion for sales? Byron Bay Painters, a leading provider of high-quality painting services in the Byron Bay area, is seeking a dynamic Sales Representative to join our team on a casual basis. If you have a background in sales and a knack for finding new...