Customer Service Representative
2 months ago
We are **Smart Energy.** Starting with just two blokes in a warehouse in Byron Bay, we have grown to have 20 Global Sales offices, including America and the vibrant UK, all within just seven years. We take great pride in our range of products, from solar panels to batteries to carbon-neutral energy, EV Chargers and virtual power plants, which have put us at the forefront of the industry.
Last year we were honoured with the Best Customer Service Project award by the Customer Service Institute of Australia. Our exceptional Smart Care service sets us apart from our competition.
**As a valued member of our team, your responsibilities will include**:
- Providing guidance to customers on how to maximize savings from solar and battery usage
- Keeping customers informed about the progress of their solar installations
- Coordinating maintenance efforts and updating customers accordingly
- Improving our knowledge base to ensure continuous enhancement
- Collaborating with our outstanding Sales team by keeping them informed about customer issues
- This position reports to the Customer Service Team Manager.
**You must have**:
- Minimum 1 year Customer Service experience - could be Retail, Call Centre, or similar
- Experience using Google Workplace or MS Office
**Bonus points**:
- Salesforce CRM experience
- Currently studying something aligned to Energy, Electronics or IT
**If you possess the following qualities, we would love to hear from you**:
- Availability between 8am and 6pm on weekdays (rotating roster)
- A passion for problem-solving and ensuring customer satisfaction
- The ability to commute to our Byron Bay HQ in the vibrant Industrial Estate
- A task-oriented mindset with a strong drive to achieve goals
- Tech-savviness
- An aspiration to build a career in the Energy industry with practical experience
- Excellent written and verbal communication skills
- Excitement about joining an established and growth driven start-up with a genuine mission to save the future by enabling long-term, cost-saving renewable energy solutions for homeowners. How amazing is that
If you meet the above criteria and are ready for the next step in your career with Smart Energy, we invite you to make the Smart decision and **APPLY NOW**.
SmartEnergyGroupOps
-
Customer Service Representative
5 months ago
Byron Bay, Australia Smart Energy Group Full timeWe are **Smart Energy.** Starting with just two blokes in a warehouse in Byron Bay, we have grown to have 20 Global Sales offices, including America and the vibrant UK, all within just seven years. We take great pride in our range of products, from solar panels to batteries to carbon-neutral energy, EV Chargers and virtual power plants, which have put us at...
-
Customer Service Representative
6 days ago
Golden Bay, Western Australia 7-Eleven Full timeAt 7-Eleven, we're seeking a talented and enthusiastic individual to join our team as a Customer Service Representative. This role offers a unique opportunity to work in a fast-paced environment, providing exceptional service to customers and contributing to the success of our Golden store.As a Customer Service Representative, you will be the face of your...
-
Customer Service Representative
2 weeks ago
Hervey Bay, Australia Amart Furniture Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to every customer, ensuring that they have a positive and memorable experience.You will be the face of our brand, and as such, you will be expected to...
-
Customer Service Representative
7 days ago
Batemans Bay, New South Wales, Australia EG Australia Full timeWe are currently looking for a Customer Service Representative to join our frontline Fuel team at EG Batemans Bay store.As a Customer Service Representative, you will be responsible for delivering brilliant customer service to keep our EG customers coming back. You will promote products and fantastic deals in store, operate point of sale and monitor...
-
Customer Service Representative
2 weeks ago
Batemans Bay, New South Wales, Australia Domino's Full time["Looking for a new career opportunity that offers great pay and flexibility?At Domino’s, we’re seeking enthusiastic and reliable individuals to join our team as Customer Service Representatives.You’ll be responsible for delivering pizzas and other products to customers, providing quality customer service at the door, and driving safely at all times.As...
-
Customer Service Representative
5 days ago
Hervey Bay, Australia Officeworks Full timeAbout UsAt Officeworks, we strive to make a difference in the lives of our customers and employees. Our values-driven approach sets us apart as a leader in the retail industry.Job DescriptionWe are seeking passionate and customer-focused individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for...
-
Customer Service Representative
4 weeks ago
Salamander Bay, Australia Minor Hotels Full timeCustomer Service RepresentativeWe are seeking a highly motivated and professional Customer Service Representative to join our team at Oaks Port Stephens Pacific Blue Resort. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience from check-in to...
-
Customer Service Representative
4 weeks ago
Redland Bay, Queensland, Australia 7-Eleven Full timeWe are seeking a Customer Service Representative to join our team at 7-Eleven. As a Customer Service Representative, you will be the face of our store, providing exceptional service and ensuring a positive experience for our customers.Key Responsibilities:Deliver outstanding customer service and maintain a clean and safe store environmentContribute to a...
-
Customer Service Representative
2 days ago
Tumby Bay, Australia BankSA Full timeWe are seeking a Customer Service Representative to join our team at BankSA's Tumby Bay branch. As a key member of our branch, you will play a vital role in delivering exceptional customer service and support to our clients.This is a permanent part-time role, with hours of operation from 9:30am to 2:30pm on Mondays, Wednesdays, and Fridays. You will be the...
-
Customer Service Representative
5 months ago
Byron Bay, Australia Smart Energy Full timeSuitable for an ambitious IT student or Graduate/customer service expert - Casual, full-time role with guaranteed hours! - An agile & supportive workplace that values high performance & balance We are **_Smart Energy_**.** Starting with just two blokes in a warehouse in Byron Bay, we have grown to have 20 Global Sales offices, including America and the...
-
Customer Service Representative Position
3 weeks ago
Hervey Bay, Australia EA Solutions Full timeCustomer Service Representative PositionWe are seeking a skilled customer service representative to join our team at EA Solutions. As a customer service representative, you will play a vital role in providing exceptional customer experiences to our growing client base. Your primary responsibilities will include answering and properly screening telephone...
-
Customer Service Representative
5 months ago
Byron Bay, Australia Smart Energy Full timeSuitable for an ambitious IT student or Graduate/customer service expert - Casual or FT opportunity - we can work around you! - An agile & supportive workplace that values high performance & balance Our mission is to lead Australia to net zero emissions by offering a smooth, supported, and sustainable solution to rising energy costs, assisting Aussie...
-
Customer Service Representative
5 months ago
Byron Bay, Australia Smart Energy Full timeSuitable for an ambitious IT student or graduate/customer service expert - Casual or FT opportunity - we can work around you! - An agile & supportive workplace that values high performance & balance Our mission is to lead Australia to net zero emissions by offering a smooth, supported, and sustainable solution to rising energy costs, assisting Aussie...
-
Customer Service Representative
3 weeks ago
Redland Bay, Queensland, Australia 7-Eleven Full timeWe are seeking a Customer Service Representative to join our team at 7-Eleven. As a key member of our store team, you will be responsible for delivering exceptional customer service and maintaining a safe and positive store environment.Key Responsibilities:Deliver outstanding customer service and meet customer needsContribute to a safe and inclusive store...
-
Customer Service Representative
2 weeks ago
Golden Bay, Western Australia 7-Eleven Full timeWe are looking for a Customer Service Representative to join our team at 7-Eleven. The ideal candidate will be a people person, with excellent communication skills and a passion for delivering exceptional customer service. As a member of our sales floor team, you will be responsible for creating a positive shopping experience for our customers, providing...
-
Customer Service Representative
4 weeks ago
Warners Bay, New South Wales, Australia Belgravia Leisure Full timeThe RoleThe role of a Contact Centre Operator involves successfully servicing inbound and outbound existing members enquiries. They will actively provide a high service experience for the business, representing the facility and Genesis in a positive and professional manner.Contact Centre Operators primary responsibility is to achieve individual and team...
-
Customer Service Representative
4 weeks ago
Hervey Bay, Australia Westpac Full timeAbout the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Westpac. As a key member of our branch network, you will play a vital role in delivering exceptional customer experiences and building strong relationships with our clients.Key ResponsibilitiesProvide personalized banking solutions to customers,...
-
Customer Service Representative
3 weeks ago
Hervey Bay, Australia Amart Furniture Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to every customer, ensuring that they have a positive experience in our store.You will be the face of our brand, and your interactions with customers...
-
Customer Service Representative
2 days ago
Hervey Bay, Australia Officeworks Full timeAbout OfficeworksWe make bigger things happen at Officeworks, where our customers, team, and community are our heart and soul. Our team members are the backbone of our organization, delivering great customer service and providing expert advice on a wide range of products and services.Estimated Salary: AU$60,000 - AU$80,000 per annumThis role requires...
-
Customer Service Representative
3 weeks ago
Batemans Bay, New South Wales, Australia Telstra Full timeAt Telstra, we're looking for a talented Customer Service Representative to join our retail team. As a key member of our store team, you'll be responsible for delivering exceptional customer experiences and providing expert advice on our products and services.Key Responsibilities:Provide outstanding customer service and support to our customersDevelop and...