Customer Service Specialist

3 weeks ago

Forrestfield, Australia BlueScope Full time

**Job Description**:
BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

**The Opportunity**

Come and discover the opportunity to join our Australian Steel Market business in our **Forrestfield **team as a **Customer Service Specialist**.**

Take your expertise and professional knowledge to the next level. You will drive the internal departments to implement and deliver innovative and cost-effective supply chain solutions that will elevate business output. You will have the opportunity to work with a highly motivated and experienced team, who are committed to delivering exceptional customer service.

Working closely with the Customer Service State Manager, **you will be the 2IC to the State Manager** driving initiatives for Service Excellence for all customers across WA, SA and NT. You’ll **enjoy the freedom of building and maintaining positive relationships** with customers whilst making a significant impact on the business. Success in this role will come from your ability to think outside the box and bring fresh ideas to the table. **You’ll lead the way in driving growth and efficiency** in our supply chain operations and be a key player in our overall success.

**What Will You Do?**

As a key contributor in the team, you’ll use your strong analytical skill set to make data-driven decisions that continuously improve the customer experience, helping us to create smart solutions together. You will also:

- advocate for the customer and deliver a superior customer experience for your account portfolio, as well as identifying new business opportunities
- engage and collaborate with internal stakeholders to provide solutions and deliver product in line with customers business needs
- undertake analysis projects on a national scale to identify, monitor, and analyse customer and market trends as well as commercial behaviours
- coach the team, providing insight and direction to strengthen capability across the national customer service group.
- support continuous improvement opportunities with our systems and processes, implementing changes for internal teams and customers

**More About You**

With your experience in a customer service, supply chain or a sales role, you will bring:

- a commitment to providing and fostering an exceptional customer experience
- exceptional attention to detail with the ability to resolve issues, identify solutions and contribute to process improvements
- a proactive approach and the ability to work within a fast-paced and dynamic environment
- effective influencing skills to be able to develop and foster strategic partnerships

**What’s in it for you**
- Full-time permanent position
- Competitive remuneration package and attractive superannuation options including a profit share plan (annual bonus)
- Hybrid and flexible working arrangements
- Join a team that backs each other, and that’s proud to do a great job
- Ongoing training and career development opportunities
- Free secured parking onsite
- Employee benefits with discounts on health and wellbeing products and services
- Employee Assistance Program

**If you’re looking for an exciting new challenge in your career, this is the role for you. No one day will be like another**

**Together we can make a world of difference.**
- Applications close Friday, 2 June 2023_

  • Customer Service Specialist

    5 days ago

    Forrestfield, Australia DSV Full time

    Job Req Number: 74346 Time Type: Full Time Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family. DSV Air & Sea is seeking to hire a skilled and passionate Customer Service Specialist in Perth. As a Customer...

  • Customer Service Specialist

    4 weeks ago

    Forrestfield, Australia DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 80733 Time Type: Full Time Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the...

  • Customer Service Specialist

    4 weeks ago

    Forrestfield, Australia DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 80733 Time Type: Full Time Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the...

  • Customer Service Specialist

    1 week ago

    Forrestfield, Western Australia DSV Full time

    Job Req Number: 74346Time Type: Full TimeAre you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV's global family.DSV Air & Sea is seeking to hire a skilled and passionate Customer Service Specialist in Perth.As a Customer Service...

  • Customer Service Specialist

    2 weeks ago

    Forrestfield, Western Australia DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.Job Req Number: 80733Time Type: Full TimeAre you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply...

  • Customer Service Specialist

    1 week ago

    Forrestfield, Western Australia BlueScope Full time

    Job Description:BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityCome and discover the...

  • Customer Service Specialist

    2 weeks ago

    Forrestfield, Australia DSV Full time

    Job Req Number: 67469 Time Type: Full Time **DSV is truly a global player offering services worldwide. Operating as the third largest global supplier of Transport & Logistics in more than 90 countries and over 75,000 employees, we thrive within an international network of partners and agents. Every day, we aim to open many opportunities for you to develop...

  • Customer Service Officer

    1 week ago

    Forrestfield, Australia Grace Removals Full time

    Corporate environment - Exciting and challenging opportunity Well-known brand The Relocation Specialist is part of a team that delivers outstanding customer service to Grace’s corporate clients. The role includes coordinating domestic and international removals that include a variety of services incorporating relationship development with Grace’s...

  • Customer Service Officer

    1 month ago

    Forrestfield, Australia Embodied Full time

    Seeking a skilled Customer Service Representative to join our client’s internal customer service team. If you have a passion for the trades and construction and providing exceptional customer service, this is the opportunity for you. As a valued member of the team, you'll be responsible for ensuring outstanding customer experiences. From handling incoming...

  • Customer Service Coordinator

    4 days ago

    Forrestfield, Australia Grace Removals Full time

    Market leader and Iconic brand - Exciting varied role with high level customer service components Competitive Base Salary + Super This position is part of a team that delivers outstanding customer service to both Grace’s corporate and private clientele. The role includes coordinating domestic removals and ancillary services, and relationship development...

  • Customer Service Coordinator

    2 days ago

    Forrestfield, Australia Grace Worldwide Full time

    Customer Service Co-ordinator Market leader and Iconic brandExciting varied role with high level customer service componentsCompetitive Base Salary + Super This position is part of a team that delivers outstanding customer service to both Grace’s corporate and private clientele. The role includes coordinating domestic removals and ancillary services, and...

  • Customer Service Representative

    3 weeks ago

    Forrestfield, Australia Sands Fridge Lines Pty Ltd Full time

    **THE COMPANY** Sands Fridge Lines (Sands) is a family-owned business, a leader in providing chiller, frozen and ambient warehousing and transport distribution services throughout metropolitan and regional WA. We have a proud history and place safety in our workplace first. **The Team** Our small but dynamic customer service team is headed up by Kate. As...

  • Customer Service Officer

    1 month ago

    Forrestfield, Australia Embodied Full time

    This an exciting opportunity to work with a company that specialises in supply for the construction industry. A business that values its people and clients is looking for the right person to join them in the crucial role of Customer Service Officer. As a Customer Service Representative, your key responsibilities will include: - Efficiently handling sales...

  • Customer Service Representative

    1 month ago

    Forrestfield, Australia Exchange Depot Full time

    Exchange Depot is an Australian owned and operated company, dedicated to achieving a positive environmental and social impact by working with the Governments, Container Deposit Scheme, Containers for Change. We are proud to be running a variety of collection services such as Over the Counter Refund Points (depots), Bag drops and Commercial pick-up options...

  • Customer Service Representative

    2 weeks ago

    Forrestfield, Australia Exchange Depot Full time

    Exchange Depot is an Australian owned and operated company, dedicated to achieving a positive environmental and social impact by working with the Governments, Container Deposit Scheme, Containers for Change. We are proud to be running a variety of collection services such as Over the Counter Refund Points (depots), Bag drops and Commercial pick-up options...

  • Customer Service Officer

    2 weeks ago

    Forrestfield, Australia Sands Fridge Lines Pty Ltd Full time

    **The Opportunity** Sands Fridge Lines are currently seeking an immediate start for a qualified and experienced Customer Liaison Officer. Working within a team environment to ensure the valued relationships between our company and customers is well nurtured and supported. Communicating requirements and needs to the business to ensure we meet and exceed the...

  • Customer Service Representative

    1 week ago

    Forrestfield, Western Australia Sands Fridge Lines Pty Ltd Full time

    THE COMPANYSands Fridge Lines (Sands) is a family-owned business, a leader in providing chiller, frozen and ambient warehousing and transport distribution services throughout metropolitan and regional WA. We have a proud history and place safety in our workplace first.The TeamOur small but dynamic customer service team is headed up by Kate. As a leader she...

  • Customer Service Representative

    1 week ago

    Forrestfield, Western Australia Exchange Depot Full time

    Exchange Depot is an Australian owned and operated company, dedicated to achieving a positive environmental and social impact by working with the Governments, Container Deposit Scheme, Containers for Change.We are proud to be running a variety of collection services such as Over the Counter Refund Points (depots), Bag drops and Commercial pick-up options all...

  • Service Advisor

    1 week ago

    Forrestfield, Australia Truck Centre WA Full time

    Competitive rates, annual CPI increases & loyalty leave on offer - New and modern facilities with free onsite parking - Job stability with the 2022 Dealer of the Year **The Company** 'Truck Centre (WA) is WA's sole Volvo, UD and Mack, Truck Specialist Dealership'. With 8 branches operating successfully state wide, we pride ourselves in taking on the...

  • Customer Service Officer

    6 days ago

    Forrestfield, Australia Grace Removals Full time

    **Customer Service Officer/Administration Assistant** - Competitive salary + Super + Employee Benefits - Flexible Work Arrangements Personal development program This is a hands-on role and will involve providing efficient, accurate and timely service to our clients as well as dealing with daily proactive administrative duties. It is essential that you are...