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Customer Service Representative

3 months ago

Forrestfield, Western Australia Exchange Depot Full time

Exchange Depot is an Australian owned and operated company, dedicated to achieving a positive environmental and social impact by working with the Governments, Container Deposit Scheme, Containers for Change.


We are proud to be running a variety of collection services such as Over the Counter Refund Points (depots), Bag drops and Commercial pick-up options all supporting change for the environment, communities, and charities.


Position description.


As a customer service representative, you will be the front face of Exchange Depot and the Containers for Change scheme.


You will be a customer service star who genuinely enjoys putting a smile on the faces of our customers whilst creating a reason for them to return.


You will be part of a team, who enjoy working together whilst creating a positive change for the environment and our community.


To be successful in this role:

  • You will have a genuine passion for customer service.
  • Enjoy working as part of a team, having some fun whilst getting the job done.
  • You don't mind getting your hands dirty to ensure that our depots and sorting equipment are clean.
  • You can spot a safety hazard and react to it, ensuring we continue to provide a safe workplace for our team, customers and community.

Skills and attributes

  • A genuine passion customer service.
  • Passion for recycling and the environment.
  • Be physically fit.
  • A forklift license is an advantage but not essential.


Exchange Depot is an equal opportunity employer, we recognise and encourage diversity in our workforce - be it gender, age, culture, religion, or personal circumstances.


Job Type:
Casual

Salary:
From $29.04 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Penalty rates

Work Authorisation:

  • Australia (required)

Work Location:
In person