Quality Assurance Banking Call Centre

Hybrid role - office is based in Rhodes Temp to perm opportunity paying $32.05 per hour + super Call monitoring and coachinf experience requiredA leading national mortgage provider is seeking an experienced QA person to work with their national call centre, providing coaching, feedback and ensuring all calls managed, meet the compliance standards.To be...

Indigenous Call Centre Banker - Team dedicated to support our Indigenous Community Customers! - Based in Bedford Park, starting September 2024 - Full time paid training provided, multiple permanent positions **How will I help?** Join our dedicated phone-based team and become a key player in fostering financial well-being. We're a community-oriented group...

You are a team contributor who enjoys working collaboratively - Opportunity to innovate and drive pioneering business initiatives - Together we can drive sustainable business growth for our clients **See yourself in our team** CommSec, is Australia’s leading online retail stockbroker providing customers with access to Australian and International...

Must have banking call centre team leader experience - Stable work history is critical - Managing a team of 12 A national provider of home loans and house hold name and market leader is seeking and experienced banking inbound call centre team leader who has worked in banking. You will be one of 3 team leaders managing your own team of 12 customer service...

You are a team contributor who enjoys working collaboratively Opportunity to innovate and drive pioneering business initiatives Together we can drive sustainable business growth for our clientsSee yourself in our teamCommSec, is Australia's leading online retail stockbroker providing customers with access to Australian and International Equities, Exchange...

Quality Assurance Analyst Our Software Engineering HUB is located on Australia's Gold Coast - the premier lifestyle location in Australia - is only a couple of hundred metres from one of the most iconic beaches in Australia and the world, Surfers Paradise. This is an Australian first, mixing lifestyle and engineering as a unique employee value proposition...

$65,000 + super - Strong ethics based culture - Must speak Arabic fluently **_Our client is a ground breaking financial institution. With a strong principles and ethics based culture, and based on the guidelines of Sharia Law, they have built a dynamic business following Islamic lending principles._** **Duties & Responsibilities** - Receive inbound calls...

**Closing Date**: 22/03/2024 **Job Type**: Contract **Location**: Sydney office **Job Category**: Quality Assurance This role is crucial in helping NobleOak maintain and further improve the quality of our interactions with clients and prospects. This role is responsible for reviewing all statements of advice and monitoring phone conversations to ensure...

$65,000 + super Strong ethics based culture Must speak Arabic fluently_Our client is a ground breaking financial institution. With a strong principles and ethics based culture, and based on the guidelines of Sharia Law, they have built a dynamic business following Islamic lending principles._Duties & Responsibilities Receive inbound calls from new and...

Quality Assurance Associate (Manual) **How will I help?** Core Responsibilities in the role will include - Developing manual test scripts and frameworks of banking software - Manage test infrastructure and execution of automated tests, and continuously maintain automated test cases - Raise any defects found during test and escalate in accordance with set...

PERSOLKELLY are in partnership with our client based in Preston's looking for an experienced Call Centre Manager who specialise in global tech protection and support provider trusted by some of the world's biggest brands including telco's, retailers and banks to ensure their customers have continuous connection to the technology that enriches their...

Focus on quality assurance and performing audits on pre-recorded evaluated calls to ensure quality evaluations are completed. 20th May, 2024 About us Healthdirect Australia is a government-owned, not-for-profit organisation who works with purpose and dedication to help Australians actively manage and improve their health. Our virtual services are easily...

Permanent opportunity within Business Banking - Flexible location - Brisbane, Sydney or Melbourne Welcome to a place where you can chase real progress and drive real change, and that includes your own career. Being a part of the Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own...

**Salary**: - $33.00 - $33.00 Hour plus Super - **Contract Type**: - Temporary - **Location**: - Sydney - NSW - **Industry**: - Call Centre & Customer Service - **Contact Name**: - Kymberlea Pellizzon - **Contact Phone**: - Kymberlea Pellizzon - **Date Published**: - 24-Nov-2023 - **The Company..** Our client is part of one of the largest...

Service Analyst/Call Quality - My Aged Care ServiceGrow with an organisation dedicated to helping Australians improve their health.Identification of process gaps, risks, and coaching opportunities.Sydney based role in our Haymarket office, near Central station - Hybrid working About us Healthdirect Australia is a government-owned, not-for-profit organisation...

Grow with an organisation dedicated to helping Australians improve their health 13 month Fixed-Term Contract position Hybrid working between home and our Haymarket office, near Central stationAbout usHealthdirect Australia is a government-owned, not-for-profit organisation who works with purpose and dedication to help Australians actively manage and improve...

Sydney- Asset Management- Contract or TemporaryGlobal financial services firm is seeking a Quality Assurance Manager for an initial 12 month contract.The sucessful applicant will join the Regulatory Change Projects team to support the delivery of risk and regulatory remediation programs. You will closely work with a team of experienced risk project...

Lead QA transformation and change initiatives in this key senior role - Influential position that requires empathy & ability to collaborate at all levels. - Brisbane, Sydney, or Melbourne location **About the role** We are seeking a Head of Quality Assurance (QA) to design and deliver Quality Assurance services for Insurance Australia. This critical role...

Lead QA transformation and change initiatives in this key senior role - Influential position that requires empathy & ability to collaborate at all levels. - Brisbane, Sydney, or Melbourne location **About the role** We are seeking a Head of Quality Assurance (QA) to design and deliver Quality Assurance services for Insurance Australia. This critical role...

**About the role** As Quality Assurance and Calculations Lead, you will establish a quality assurance framework for Great Southern Bank’s customer remediation activities that operates as a key control in our delivery process. This quality assurance framework will ensure that, for any given remediation, we have accurately identified impacted customers and...