Quality Assurance and Calculations Lead

1 week ago

Sydney, Australia Great Southern Bank Full time

**About the role**

As Quality Assurance and Calculations Lead, you will establish a quality assurance framework for Great Southern Bank’s customer remediation activities that operates as a key control in our delivery process. This quality assurance framework will ensure that, for any given remediation, we have accurately identified impacted customers and products, and that any exclusions have been correctly applied.

You will create a baseline methodology for financial compensation calculations for remediation that provides guidance on different impact scenarios and products and, when necessary, engage with our second or third line of defence teams on the development of calculation approaches for remediation.

You will provide coaching and mentoring to Data Analysts and Remediation Analysts on quality assurance activities and calculation processes and, from time to time, get involved in the analysis to ensure accuracy of the data outputs produced by the team. Where delivery errors or defects are identified, you will work to strengthen underlying processes and controls to ensure these are not repeated.

As a Senior member of the Customer Remediations team, you will assist in the drafting and submission of financial provisioning papers, ensuring that these are appropriately supported by evidence and that the rationale for the provision is clearly articulated.

**What we’re looking for**
- Relevant tertiary qualification in Financial Mathematics and IT/Computer Science
- 5+ years’ experience in the banking and financial services industry, with specific prior experience in remediation data analysis and compensation calculations
- Experience in drafting quality assurance and calculation methodology papers and financial provisioning papers
- Experience in working with a range of stakeholders in relation to remediation, including Finance, Legal, Risk, Data, Audit
- In-depth consumer banking product knowledge

**What’s in it for you?**

We want you to make an impact. You can be part of a growing and innovative organisation, with the ability to influence the people, culture and practices of Great Southern Bank to keep us at the top of our game.

You will be able to make a bigger difference with us While we might be a bit smaller than the majors, your circle of influence is infinitely greater. You will see the immediate results of your work, be recognised for your achievements, and be provided with the support you need to help balance your career.

We believe that investing in our people is central to upholding our great culture. To help you be at your best, we provide a collaborative, flexible and supportive working environment that helps you balance career, family, health and the things you love doing. We have a variety of employee benefits that you can access from discounted financial and insurance products, a variety of leave options, and benefits and incentives covering, health, wellness and lifestyle options. Read more about these exciting benefits on our careers site
- At Great Southern Bank, we’re committed to building a strong, inclusive, and diverse workplace, where people feel a sense of belonging, are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, fair and equitably decision making that empowers our people to be at their best every day._
- #LI-Hybrid_

  • Lead, Calculations

    1 week ago

    Sydney CBD, New South Wales, Australia NAB - National Australia Bank Full time

    Work type: Fixed term Full timeRegion: NSW- Sydney CBDGreat opportunity to deliver quality outcomes to our clients through end-to-end remediation in this critical role within NAB's Wealth Management Customer Response Initiative (CRI) program Use your expertise to drive positive outcomes for our customers Utilise your leadership experience in this fastpaced...

  • Lead, Calculations

    7 days ago

    Sydney Central Business District, Australia NAB - National Australia Bank Full time

    **Work type**: Fixed term Full time **Region**: NSW- Sydney CBD Great opportunity to deliver quality outcomes to our clients through end-to-end remediation in this critical role within NAB’s Wealth Management Customer Response Initiative (CRI) program - Use your expertise to drive positive outcomes for our customers - Utilise your leadership experience in...

  • Analyst - Remediation Calculations

    2 months ago

    Sydney, Australia SMC Executive Full time

    Australian Wealth Manager - 12 Month Contract, $650-$750 per day, Sydney Preferred - Client Advice and Service Review Our client is a leading Australian Private Wealth Management business with and long standing history, brand and reputation in the Australian Market. It is a premium provider of tailored financial solutions and who deliver first class...

  • Analyst - Remediation Calculations

    1 week ago

    Sydney, New South Wales, Australia SMC Executive Full time

    Australian Wealth Manager 12 Month Contract, $650$750 per day, Sydney Preferred Client Advice and Service ReviewOur client is a leading Australian Private Wealth Management business with and long standing history, brand and reputation in the Australian Market. It is a premium provider of tailored financial solutions and who deliver first class research and...

  • Quality Assurance Lead

    2 months ago

    Sydney, Australia RGA Careers Page Full time

    **Quality Assurance Lead** R/GA is seeking a Quality Assurance leader who can thrive in a high paced, high volume, dynamic landscape to deliver compliance, quality assurance, document management and other continuous improvement tasks that supports our Technical design and build output for our clients through constant innovation. **Technology at...

  • Quality Assurance Lead

    1 week ago

    Sydney, New South Wales, Australia RGA Careers Page Full time

    Quality Assurance LeadR/GA is seeking a Quality Assurance leader who can thrive in a high paced, high volume, dynamic landscape to deliver compliance, quality assurance, document management and other continuous improvement tasks that supports our Technical design and build output for our clients through constant innovation.Technology at R/GATechnology is...

  • Quality Assurance Lead

    2 weeks ago

    Sydney, Australia HelloFresh Full time

    As Quality Assurance Lead you will report to the VP of Upstream Supply Chain and you will be in charge of introducing, continuously developing and maintaining the Food Safety & Quality Assurance framework as well as the Quality Management System across all HelloFresh Australia and BeCool DCs (HelloFresh owned refrigerated last mile logistics). **You...

  • Calculations Quality Control Analyst

    1 month ago

    Sydney, Australia KPMGau Full time

    **Job Description **KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Starting with KPMG as a **Calculations Quality Control Analyst **, you will join an Advice Remediation project on a 9-month contract (with possibility of extension). **Your Opportunity **Forming part of KPMG Managed...

  • Calculations Quality Control Analyst

    2 weeks ago

    Sydney, Australia KPMGau Full time

    **Job Description **KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Starting with KPMG as a **Calculations Quality Control Analyst **, you will join an Advice Remediation project on a 9-month contract (with possibility of extension). **Your Opportunity **Forming part of KPMG Managed...

  • Calculations Quality Control Analyst

    3 weeks ago

    Sydney, Australia KPMG Full time

    KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Starting with KPMG as a **Calculations Quality Control Analyst**, you will join an Advice Remediation project on a 9-month contract (with possibility of extension). **Your Opportunity** Forming part of KPMG Managed Service Operations...

  • Quality Assurance Lead

    2 weeks ago

    Sydney, Australia Stryker Corporation Full time

    **ABOUT STRYKER** **THE ROLE** As a Quality Assurance Lead at Stryker South Pacific, you will play a critical role in maintaining and elevating the quality standards of our medical products and services. You will be responsible for developing and implementing programs to drive continuous quality improvement across our operations. This individual...

  • Quality Assurance Lead

    1 week ago

    Sydney, New South Wales, Australia HelloFresh Full time

    As Quality Assurance Lead you will report to the VP of Upstream Supply Chain and you will be in charge of introducing, continuously developing and maintaining the Food Safety & Quality Assurance framework as well as the Quality Management System across all HelloFresh Australia and BeCool DCs (HelloFresh owned refrigerated last mile logistics).You will Lead...

  • Calculations Analyst

    3 weeks ago

    Sydney, Australia HAYS Full time

    Short term contract position at a big 4 consultancy **Your new role** We are interested to hear from reliable, organised and hard-working individuals to join our calculations team working with our financial services clients. Those teams will work in a target-orientated, time conscious environment where being able to work with a high level of accuracy to...

  • Calculations Quality Control Analyst

    1 week ago

    Sydney, New South Wales, Australia KPMG Full time

    KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Starting with KPMG as a Calculations Quality Control Analyst, you will join an Advice Remediation project on a 9-month contract (with possibility of extension).Your OpportunityForming part of KPMG Managed Service Operations (KMSO) team you...

  • Quality Assurance Lead

    1 week ago

    Sydney, New South Wales, Australia Stryker Group Full time

    Are you interested in working for a global company where you can work across functions and on awide-varietyof projects? As a member of Stryker's RA/QA team, that is exactly what you will do Here, we provide our RA/QA team the opportunity to learn new things, as well as endless growth opportunities If you are interested in working at one of the World's Best...

  • Quality Assurance Lead

    1 week ago

    Sydney, New South Wales, Australia Stryker Corporation Full time

    Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better.The company offers innovative products and services in Med Surg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes.Alongside its customers around the world, Stryker impacts more than 130 million...

  • Quality Assurance Lead

    1 month ago

    Sydney, Australia Stryker Full time

    Are you interested in working for a global company where you can work across functions and on a wide-variety of projects? As a member of Stryker's RA/QA team, that is exactly what you will do! Here, we provide our RA/QA team the opportunity to learn new things, as well as endless growth opportunities! If you are interested in working at one of the...

  • Quality Assurance Lead

    1 week ago

    Sydney, New South Wales, Australia Stryker Full time

    Are you interested in working for a global company where you can work across functions and on a wide-variety of projects? As a member of Stryker's RA/QA team, that is exactly what you will do Here, we provide our RA/QA team the opportunity to learn new things, as well as endless growth opportunities If you are interested in working at one of the World's Best...

  • Quality Assurance Lead

    1 week ago

    Sydney, New South Wales, Australia Stryker Corporation Full time

    Are you interested in working for a global company where you can work across functions and on a wide-variety of projects? As a member of Stryker's RA/QA team, that is exactly what you will do Here, we provide our RA/QA team the opportunity to learn new things, as well as endless growth opportunities If you are interested in working at one of the World's Best...

  • Quality Assurance Lead

    1 week ago

    Sydney, New South Wales, Australia Stryker Corporation Full time

    Are you interested in working for a global company where you can work across functions and on a wide-variety of projects? As a member of Stryker's RA/QA team, that is exactly what you will do Here, we provide our RA/QA team the opportunity to learn new things, as well as endless growth opportunities If you are interested in working at one of the World's Best...