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Business Hub Executive

2 months ago

Melbourne, Australia AccorHotels Full time

Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Accor thus has a portfolio of incomparable brands, led by more than 300,000 employees around the world. More than 65 million members benefit from the group's complete loyalty program, ALL - Accor Live Limitless.

**_ Accor Hospitality Services is transforming the world of tomorrow by delivering the day-to-day hospitality needs of our bespoke Partners across Australia. Accor's vision of an Augmented Hospitality Experience that isn't confined by the walls of our hotels, is forged on our Heartist Culture, inspired by our hotels and by loyalty. We provide bespoke hospitality solutions that are Human centric, animated and inspiring and we a searching for inspiring Heartists to join our growing team._**

We are searching for incredible talent to join our **Accor Hospitality Services** team in the position of **Business Hub Executive **based in Melbourne. Reporting to your Head Concierge - you will be focused on proactively greeting, welcoming and serving tenants and visitors to the building alongside supporting as required with tenant activation initiatives.

**As our next Business Hub Executive, you will**:

- Maintain a presence in the business hub area throughout the day and especially during peak times providing a point of contact and hospitality for tenants and guests.
- Greet and provide information and support to tenants and guests when they visit the business hub area.
- Manage and maintain the booking functions via Charli.
- Provide ongoing support for the spaces when booked/used by tenants and their guests.
- Manage any community space events that are held throughout the year.
- Manage any community space initiatives as required throughout the year.
- Ensure the highest level of service is provided to the tenants and guests that utilise the business hub area.

**What we are looking for**:

- A person who is passionate about service and the Art of Human Connection.
- A person who can build, nurture and curate strong rapport with key stakeholders and tenants.
- Ability to service & co-ordinate the tenant experience of the Building’s Business Hub which consists of a lounge and 2 meeting rooms.
- An ability to passionately learn as we will teach you the tools and you just bring the service skills.
- Be ready for a role that will be a journey for the next 12 to 24 months.

**What’s in it for you**:

- An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor;
- Ability to really contribute and feel pride in knowing you have made a difference in the transformation and strategic growth of this growing division of Accor;
- Access to the market leading Heartist Program with exclusive discounts on travel, hotels, restaurants, bars and much much more;
- Access to Perk Box, an app based exlusive platform for our Heartists providing accesst to discounts such as movie tickets/shopping alongside wellness and mindfullness digital classes;
- Access to Accor Acadmie to assist in your development and growth for a career of limitless potential with Accor.

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

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