Receptionist/office Administration

3 weeks ago

Melbourne, Australia Monash IVF Full time

Casual Opportunity
- Berwick location and all other sites as required
- Excellent Conditions & Employee Benefits

Monash Ultrasound for Women are leading the future of reproductive care

Monash Ultrasound for Women (MUFW) is a premier provider of specialist diagnostic O&G ultrasound and is devoted to meeting the needs of women at various stages of their lives.

MUFW is part of the Monash IVF Group. Monash IVF Group is renowned for advancing the delivery of reproductive health services for contemporary lifestyles. You’ll be joining a team of multidisciplinary specialists who collaborate to improve the experience and outcomes for patients with care and compassion.

Monash Ultrasound for Women values each and every one of our employees

Leading the evolution of care also means caring for our people. We ensure all employees feel included, supported and valued. Being part of the Monash IVF Group gives you access to many benefits, including the following:

- A Learning & Development Framework that supports your professional development
- Access to a contemporary Employee Assistance Program for employee wellbeing; physical, mental, social and financial.
- Discounts on MIVFG fertility and ultrasound services
- Paid IVF Leave
- Paid Parental Leave - 10 weeks plus superannuation

A role with unique responsibilities Receptionists have a very important role at Monash Ultrasound for Women. You will be the first-person patients meet when they engage with our clinic. With exceptional service, underpinned by compassion and attention to detail, you will directly enhance the patient experience. Under guidance from your Clinic Coordinator, your responsibilities include:

- Managing patient bookings and monitoring clinic appointments
- Accurate data entry into the patient management system
- Providing general administrative support to the team
- Delivering exceptional caring service to all patients
- Patient billing, receipting, Medicare and end of day banking reconciliation
- Collecting consent forms and updating and maintaining accurate patient records
- Liaising with external GP’s, specialists and their staff
- Preparing consulting rooms and the clinic for the day
- Providing ongoing support to sonographers, sonologists and genetic counsellors
- Knowledge of medical terminology
- Demonstrable medical/specialist reception and administrative experience
- Excellent telephone manner
- Exceptional computer and IT skills, Microsoft Office Suite essential
- Strong attention to detail
- Ability to work cohesively within a multi-disciplinary team
- Superior time management skills with proven ability to multitask
- Certificate in Pathology or Phlebotomy and a proficient venepuncture technique (advantageous)
- A willingness to embrace the Monash IVF Group principles - Care, Collaborate, Communicate, Commitment, Create.

If you’re ready to join the brave leaders of reproductive care, please follow the link below.

Closing Date: 23 June 2023

Omar Habibi

HR Business Partner

All personal information received by us from you or about you will be stored, used and disclosed by us in accordance with our Privacy of Your Information Policy.

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