Process Improvement Specialist
2 weeks ago
**Job ID**: 597404
**Job type**: Full Time - Fixed Term
**Categories**: Strategy & Business Development, Management Consulting, Business Performance
Who we are
Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure and facilities.
Position summary
WHO WE ARE
Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.
At Downer, we believe in relationships creating success.
At Downer we have an exciting new role in our People Shared Services team for a Process Improvement Specialist. This position will play a pivotal role in the strategy and implementation of the new Target Operating Model.
This position is an 18 Month Fixed Term contract with possible extension and can be based in any of our corporate offices in Sydney, Melbourne or Brisbane. At Downer, you will also have access to true hybrid working arrangements.
ABOUT YOU
Ideally suiting an experienced Project and/or Change Manager, this role may be for you if you;
hold a Bachelor’s degree in Human Resources, Finance, IT, Science or Engineering or equivalent experience;
have experience analysing process metrics and data to draw insights and identify root causes of problems;
can gather, coordinate, analyse and document business requirements through workshops, qualitative / quantitative data analysis, root cause analysis etc.
have proven experience in Business Process Modelling and Business Process Improvement;
understand project management methodologies and can effectively coordinate schedules and streams of work;
Enjoy developing end to end process maps and process flows with consideration of risks, controls, and user experience;
have experience utilising ‘Lean’ techniques to ensure current and future processes deliver value in an efficient manner; and
possess excellent interpersonal/negotiation skills enabling effective interaction with stakeholders and experience in leading/facilitating process improvement workshops.
**WHATS ON OFFER**:
As a member of the Downer Group, you will have access to a range of benefits on offer to our team. Some benefits include:
Supported flexible working arrangements
Diverse and inclusive work culture that values employee health and wellbeing
Career support programs and array of L&D opportunities
Wellbeing and financial coaching via our selected partner
Volunteering opportunities
Discounted lifestyle purchases such as vehicles, travel, technology to name a few
How to apply
**Closing Date**: 23 Feb 2023 AUS Eastern Daylight Time
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