Account Manager

3 weeks ago

Blue Mountains, Australia Hudson Australia Full time

Do you excel in providing unparalleled customer service and attention to detail, have experience in facilities, assets or hospitality and want a career change with the support of a East Coast Company.

The Blue Mountains in New South Wales are nature's masterpiece, boasting breathtaking vistas, lush forests, and cascading waterfalls. From the iconic Three Sisters rock formation to the majestic Wentworth Falls and when you're not exploring the great outdoors, immerse yourself in charming villages like Katoomba and Leura, filled with eclectic shops, cozy cafes, and local art galleries. The Blue Mountains host an array of amazing and beautifully crafted rental homes, each offering a unique blend of comfort, luxury, and charm. Imagine waking up to panoramic views of misty valleys and towering cliffs from our cozy mountain retreat properties.

Our homes boast spacious living areas, gourmet kitchens, and inviting outdoor spaces where our guests can unwind and soak in the serenity of nature. Whether they are looking for a romantic getaway, a family adventure, or a group retreat, we have a rental home in the Blue Mountains to suit every taste and occasion that offer an unforgettable tree escape into the heart of Australia's wilderness.
- **Are you passionate about luxury living amidst nature's wonders and looking for a new career in property**:

- **Do you excel in providing unparalleled customer service and attention to detail.**:

- **Are you in hospitality or a customer relations role with a personality who is look for an exciting new opportunity in the Blue Mountains.**

Join our prestigious team and our portfolio of exquisite rental homes nestled in the breathtaking Blue Mountains of New South Wales. As the manager of these stunning properties, you'll oversee every aspect of their management, ensuring the utmost satisfaction for our guests.

Key Responsibilities:

- Guest Experience Excellence - deliver exceptional guest experiences by anticipating needs, providing personalised service, and ensuring every stay is unforgettable.
- Property Maintenance - coordinate regular inspections, maintenance, and repairs to uphold the highest standards of quality and comfort.
- Team Leadership - lead and inspire a dedicated team of housekeeping staff, maintenance personnel, and contractors to deliver excellence in every aspect of property management.

**Requirements**:

- Do you have experience in Hospitality, Facilities, Interior Design, Sales or Customer Relations.
- Strong communication, organisational skill, and problem-solving skills.
- Exceptional attention to detail and a passion for delivering outstanding guest experiences.
- An empathetic nature, strong communication skills and a solution oriented approach.
- Equipped to learn and understand legislation and the ability to stay up to date with market trends and changes.
- Ability to manage multiple deadlines, with the ability to be resilient and adaptable to change.
- Software and computer proficiency, and the competence to learn new systems quickly.

If you're ready to elevate the standard of luxury living in the Blue Mountains and embark on an exciting career journey with a dynamic team, we'd love to hear from you

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