Customer Service Representative

5 months ago

Bayswater, Australia Siemens Energy Full time

**A Snapshot of Your Day**:
Siemens Energy works across all business and technology interfaces with an integrated portfolio of products, solutions and services. Our breadth of offerings from power generation, transmission and distribution, along with our proven expertise, allows us to provide end-to-end energy solutions to meet the growing needs of the local market.

An exciting opportunity is available in the role of Sales Support for Spare Parts to join our Gas Services business, based at our offices in Bayswater, Victoria.

**How You’ll Make an Impact**:

- Identification and interpretation of all parts enquiries for high speed rotating machinery such as steam turbines, gas turbines, and turbo-compressors.
- Work with the global factories in establishing the scope of spares to be recommended to customer and prepare the customer offer.
- You will assist Sales Engineers to maximise spare part sales opportunities;
- Support Sales Engineers and Contract Managers with contract spare part list updating, and clarification in a timely manner.
- Provide spares support for customer urgent shutdowns, react promptly and professionally to urgent requests for information on spares and for driving improvements in quick response situations.
- Work with the global factories in putting together spare part offers to customers.
- Managing the delivery of customer spare part orders.
- To ensure business processes and compliance requirements are implemented and strictly adhered to.
- Be aware of the organisation's safety and security procedures, ensuring they are always adhered to at all times.
- Work as part of the team to develop and implement with the goals of efficiency improvement and cycle time reduction, via digitalisation.

**What You Bring**:

- Previous experience gained within a procurement, tendering and/or order management role.
- Previous experience on rotating equipment, this could be practical experience, a trade, or through an Engineering Degree qualification is beneficial however not mandatory.
- You will also have experience working with digital systems including Excel, Word, and SAP as well as experience in the import/export of goods.
- Commercial awareness, problem solving and creative thinking with quality and efficiency is a requirement together with excellent communication skills.
- You must be able to work as a team member and have a strong awareness of different cultures and customs.
- Aware of the organisation's safety and security procedures, ensuring they are always adhered to at all times.
- Work as part of the team to develop and implement with the goals of efficiency improvement and cycle time reduction, via digitalisation.

**Who is Siemens Energy?**

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

**Gas Services**:
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

**Our Commitment to Diversity**:
Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

  • Customer Service Representative

    4 weeks ago

    Bayswater, Australia Flexi Personnel Australia Pty Ltd Full time

    Customer Service RepresentativeFlexi Personnel Australia Pty Ltd is seeking a skilled Customer Service Representative to join their team. As a key member of the team, you will be responsible for managing customer interactions, ensuring high levels of customer satisfaction, and resolving any issues in a timely and professional manner.Key...

  • Customer Service Representative

    4 weeks ago

    Bayswater, Australia Flexi Personnel Australia Pty Ltd Full time

    Customer Service RepresentativeKey Responsibilities:Manage customer experience after order placement, ensuring prompt and courteous communication throughout the order fulfillment and delivery process.Coordinate logistical operations around deliveries, including order buy-in and maintenance of accurate records.Generate basic customer quotes for after-sales...

  • Customer Service Representative

    3 weeks ago

    Bayswater, Australia Flexi Personnel Australia Pty Ltd Full time

    **Role Overview**Flexi Personnel Australia Pty Ltd is seeking a skilled Customer Service Representative to join their team.**Key Responsibilities**Manage the customer experience after order placement, ensuring all communication required for order fulfillment and delivery is prompt, courteous, and at high service levels.Coordinate all logistical operations...

  • Customer Service Representative

    5 months ago

    Bayswater, Australia Bright Food Asia Pacific Pty Ltd Full time

    **Introduction**: About the Company The Calendar Cheese Company is Australia’s leading importer and distributor of International and Australian specialty cheese. We are proud to offer the largest range of speciality cheeses and dry goods in the Australian market. Calendar Cheese Company specialises in bringing artisan, delicate, shelf-life sensitive...

  • Customer Service Representative

    4 weeks ago

    Bayswater, Australia Michael Page Full time

    About the RoleWe are seeking a dedicated Customer Service Officer to join our team in a six-month, full-time temporary position. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients.Key ResponsibilitiesProvide high-quality customer service through daily data entry of customer sales orders...

  • Customer Service Representative

    3 weeks ago

    Bayswater, Australia Michael Page Full time

    About the RoleWe are seeking a dedicated Customer Service Officer to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients.Responsibilities:Provide high-quality customer service to our clients via phone, email, and in-personProcess customer orders and resolve any issues in a...

  • Customer Service Representative

    6 months ago

    Bayswater, Australia Jaycar Electronics Full time

    RequirementsAbout You You love technology and the great outdoors, you have a passion for boating, camping and off road adventures and would love to work with products that are part of your passion. You have a ‘can do’ attitude and previous experience working in a retail environment to ensure we are assisting out customers with the most up to date...

  • Customer Service Representative

    6 months ago

    Bayswater, Australia Balluff Full time

    **Tasks**: - Provide product support for sensor technology, and complimentary 3rd party products. - Provide customer support for all processes within a sales pipeline from enquiry to delivery. - Qualify prospects and closing orders. **Responsibilities**: - Responsible for sales support tasks; - Responsible for basic technical product support; - Team...

  • Customer Service Representative

    5 days ago

    Bayswater North, Victoria, Australia Conquest Recruitment Group Full time

    About the RoleWe are currently seeking an experienced Customer Service Officer to join our team in a Customer Service Representative - Administrative Assistant role. This position will provide a range of customer service and administrative duties.The ideal candidate will have a strong work ethic, excellent communication skills, and the ability to work...

  • Customer Service Representative

    3 weeks ago

    Bayswater North, Victoria, Australia Conquest Recruitment Group Full time

    We are seeking a skilled Customer Service Officer to provide exceptional support to our clients. The successful candidate will be responsible for handling customer inquiries, resolving issues, and maintaining a high level of customer satisfaction.Main Responsibilities:Respond to customer inquiries via phone and emailResolve customer complaints and issues in...

  • Customer Service Representative

    4 weeks ago

    Bayswater North, Victoria, Australia Conquest Recruitment Group Full time

    We are seeking a skilled Customer Service Officer to join our team at Conquest Recruitment Group. The successful candidate will be responsible for providing exceptional customer service via phone, confirming orders and deliveries, and resolving issues.Key Responsibilities:Provide a high level of customer service via phone and adhere to quality...

  • Customer Service Representative

    3 weeks ago

    Bayswater North, Victoria, Australia Conquest Recruitment Group Full time

    About the RoleConquest Recruitment Group is seeking an experienced Customer Service Officer to join their energetic team. The successful candidate will commence as an on-hired employee, with hours from 8:30am-5:00pm Monday-Thursday and 8:30am-4:00pm Friday.The right individual will have a strong work ethic, high personal performance standards, and be able to...

  • Customer Service Representative

    1 week ago

    Bayswater, Australia JJ's Waste & Recycling Full time

    About the RoleWe are seeking a skilled and experienced Customer Service Administrator to join our team at JJ's Waste & Recycling. This is a permanent, full-time position working Monday to Friday, 8am-4pm, onsite in our Bayswater depot.As a Customer Service Administrator, you will be responsible for managing customer interactions, emails, calls, bookings, and...

  • Sales Representative

    5 months ago

    Bayswater, Australia Gramerci Full time

    Eastern Suburbs - $110k + Super + Company Car - Join a leading team! For 27 years our client has been acquiring and maintaining supply deals with some of Australia's largest businesses. Their clients include a diverse mix of companies in industries such as metal, timber, food distribution and recycling. With a focus on sustainability materials used to...

  • Junior Sales Representative

    6 months ago

    Bayswater, Australia Di Candilo Steel City Full time

    **Position: Junior Sales Representative** Di Candilo Steel City, a Perth leading steel processing supplier, is seeking an energetic team player to join our crew. As a junior internal sales representative, an in-office position, you will be part of a family owned and operated, dynamic and supportive team. This can be an opportunity to develop your current...

  • Business Development Representative

    3 weeks ago

    Bayswater, Australia Trend Windows & Doors Full time

    About Us:Trend Windows and Doors is one of Australia's leading manufacturers of windows and doors. With over 50 years of experience, we have built a reputation for exceptional product quality, innovation, and design.Job Overview:We are seeking a motivated and customer-focused Sales Representative to identify and develop new business opportunities in the...

  • Retail Sales Representative

    1 week ago

    Bayswater, Australia Repco Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Representative at Repco, the leading automotive aftermarket parts and accessories company in Australasia.About RepcoRepco is an iconic brand with over 400 stores across Australasia, offering a wide range of products and services to meet the needs...

  • Customer Service Officer

    7 days ago

    Bayswater North, Victoria, Australia Conquest Recruitment Group Full time

    About the PositionWe are currently seeking a dedicated and skilled Customer Service Officer to join our energetic team at Conquest Recruitment Group.As a key member of our team, you will be responsible for providing exceptional customer service via phone, confirming orders and deliveries, responding to enquiries, and resolving issues in a timely and...

  • Sales Representative

    3 weeks ago

    Bayswater, Australia Trend Windows & Doors Full time

    **Trend Windows and Doors** is one of Australia's largest windows manufacturers and has secured a reputation for its exceptional product portfolio from base residential to commercial. Our product quality, innovation and design have been built from our more than 50 years of experience. **About our Opportunity** We're looking for a motivated and customer...

  • Sales Representative

    1 month ago

    Bayswater, Australia Trend Windows & Doors Full time

    **Trend Windows and Doors** is one of Australia's largest windows manufacturers and has secured a reputation for its exceptional product portfolio from base residential to commercial. Our product quality, innovation and design have been built from our more than 50 years of experience. **About our Opportunity** We're looking for a motivated and customer...