Customer Screening Officer

1 week ago

Charlestown, Australia Amplifon Full time

Bay Audio is one of Australia's leading retail hearing health providers. We believe in living life at full volume, and at Bay Audio, you will have the opportunity to encourage customers to have a free hearing assessment that could change their life This role works in a few of our local stores, offering an opportunity to change more lives

**What You Will Be Doing**:

- Drive lead generation daily by approaching and talking to potential customers
- Work with the store team to achieve targets
- Support the Customer Engagement Manager and Clinician (Audiologist) by scheduling and following up on appointments for potential customers
- Complete daily operational processes and develop store strategies to increase customer leads, expand store traffic, and optimize profitability
- Actively encourage customers in the shopping centre to check their hearing health by completing a free 5-minute touch screen test
- Explain hearing results and recommend next steps to customers
- Build rapport with new and enhance relationships with existing customers
- Perform ad hoc duties as directed by the Store Manager

**What We Are Seeking**:

- An outgoing and motivated personality where you are comfortable engaging face-to-face with potential customers on a daily basis
- Previous experience in meeting and exceeding business targets
- Strong listening and communication skills and problem-solving ability
- Availability to work on a casual, on call basis
- Someone who is willing to travel as required

**In Return We Offer**:

- Achievable monthly and yearly incentive programs
- Comprehensive training and career development
- Great career growth opportunities and progression planning
- Be part of a diverse, collaborative, and supportive team who are passionate about the work we do
- Work in a business that genuinely enables you to change a customer's life daily

Please note, for this role, you will be required to take a Police background check.
If you want more people to ‘Live Life at Full Volume' and believe you can make a difference, APPLY NOW

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