Technical Support

2 months ago


Smithfield, Australia Hydraulink Fluid Connectors Ltd Full time

**Description**:
About the role

Are you looking for a role that allows you to stay in an industry you love, gives you loads of variety but gets you off the tools? Then we have a GREAT role for you.

At Hydraulink Australia we operate in a diverse, fast-moving environment This role will see you joining our Smithfield based training team to share your knowledge of and passion for hydraulics with our wider Hydraulink network. In this role, no two days will ever be the same and you will be the type of person that enjoys being hands on and interacting with a range of people within the business.

The responsibility for this role is split between providing technical/product warranty support and training. Regular travel would be required across Australia.

**Some of your responsibilities will include**:
Sharing your knowledge of hydraulics by providing nationwide helpdesk support to the wider Hydraulink on all technical and product related enquiries.
Providing technical assistance and support to the sales team and other areas of the business as needed.
Cataloguing and indexing of technical information, production of manuals, and reports.
Managing all product related warranties across Australia.
Delivering training programmes offered by Hydraulink.
Collecting and maintaining participants training records after each training event.
Assisting with administering and developing Hydraulink’s Learning Management System.
Assisting with the ongoing development and design of industry leading technical training programmes.

About the person

You may be a hydraulic hose technician looking for a change in career or someone with experience in a mechanical trade who is looking to get off the tools but stay in an industry that they love.

**To succeed in the role we are looking for**:
2+ years working experience with hydraulic hoses and fittings or in the hydraulic, pneumatic or motion control industry.
The ability to deliver training sessions to around 8 - 10 people in a professional manner.
The ability to build rapport and engage with participants whilst conducting training programs in a classroom or onsite setting.
The ability to trouble shoot and assess product performance and warranty issues and develop investigation reports and recommendations.
A good understanding of Microsoft 365 and able to use a computer with confidence.
Well-developed time management skills, strong attention to detail and sound administration skills.
Comfortable working with equipment and tools during training sessions

What we offer

Ongoing professional development and opportunity to progress your career.
Onsite parking.
Opportunity to work closely with and learn from some of the best in the industry.

**Qualifications**:
Trade Qualifications (essential)

About the company

At Hydraulink we like to keep things moving, it's in our DNA. After all we are a leading multinational hose and fittings brand with a huge network in Australia, New Zealand and Asia Pacific.

Hydraulink has also come through the COVID-19 crisis in great shape. A company which has successfully survived tough economic times before, we are one of the biggest players in our sector. We have a strong brand, a great product and service offering, a diverse customer base and an awesome team.

We are building on over 75 years of success, and constantly looking at what's next to drive the future for us, and to deliver for our customers. This is where you come in.

Applicants MUST HAVE Residency or valid working rights as well as a current driver's license. A pre-employment medical (including drug & alcohol screen) & criminal record check may form part of our recruitment process.


  • Technical Support

    4 weeks ago


    Smithfield, Australia Hydraulink Fluid Connectors Ltd Full time

    **Description**: About the role We operate in a diverse, fast-moving environment! In this role you will enjoy being a part of our Training team based at Head Office in Smithfield. In this role, no two days will ever be the same and you will enjoy being hands on and interacting with a range of stakeholders within the business. The responsibility for this...

  • Technical Support

    1 month ago


    Smithfield, Australia Hydraulink Fluid Connectors Ltd Full time

    **Description**: About the role Hydraulink is no ordinary company and this is no ordinary role..... We operate in a diverse, fast-moving environment - if you enjoy working in that kind of environment and want to be a part of our Training team based at Head Office in Smithfield then keep reading! This role offers loads of variety with the responsibility...


  • Smithfield, Australia Priceworth Furniture Full time

    Package includes fully maintained company car, iPhone & iPad - Constant new 'on trend' product offerings - Market leader in Furniture and Appliance wholesale industry with growth opportunities in the industry - Recognized consumer brands - Face-to-Face Sales experience required - Sales Representative to Government & Non For Profit sectors **About Us**: HEQS...


  • Smithfield, Australia Konecranes Full time

    Negotiable within APAC Region- Employment type: Undefined term- Full-time/part-time position: Full time- Workplace Type: Hybrid**APAC Manager, Field Operative Development**: - At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives...


  • Smithfield, New South Wales, Australia Hitachi Careers Full time

    Description Your Responsibility:Field Service work is focused on execution of service jobs with high quality, reliability, and timely completion with adherence to safety requirements always. You will live by Company core values of safety, Quality, and integrity, which means taking responsibility for your own actions while caring for your colleagues and the...


  • Smithfield, Australia Konecranes Full time

    Employment type: Undefined term- Full-time/part-time position: Full time- Job Code USA/CA: **National Service and Sales Manager**: - At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses....

  • Maintenance Fitter

    4 weeks ago


    Smithfield, Australia Synergy People Full time

    **Main responsibilities**: - Conducting breakdown maintenance, preventative maintenance, corrective maintenance, and production support - Production line setup - Planning and carry out change overs to meet production needs - Ensuring all lines are running smoothly - Adjustments and repairs - Solving technical problems and checking to ensure smooth...


  • Smithfield, Australia bta sales recruitment Full time

    **Contract Type**: - Full Time**Location**: - Smithfield - New South Wales**Industry**: - Building, Construction & Architecture Sales**Contact Name**: - Steve Anderson- **Contact Phone**: - 03 9283 9095**Date Published**: - 2024-02-04**What's in it for you?** Join a fast-growing national company with a laid-back atmosphere and a commitment to...


  • Smithfield, Australia Priceworth Furniture Full time

    **HEQS** is the Import/Export and Distribution Business as well as involving in real estate portfolio transactions and management. We’re proudly Australian and invest across a wide variety of sectors and asset classes including in real assets, public and private markets. We are a values-based team that believes in using our capital as a force for...

  • Laboratory Technician

    1 month ago


    Smithfield, Australia Australian Laboratory Services Full time

    Great opportunity to join a busy, modern laboratory - Competitive salary - Learning and support provided **ALS is using the power of testing to solve complex challenges. With a passion for science, we serve clients with data-driven insights for a safer and healthier world.** **The Role** Our laboratory in Smithfield is seeking a full-time Laboratory...


  • Smithfield, Australia SMS Professional Full time

    Immediate Start - Parking on Site - Consistent Staff Longevity and Career Development Are you looking for an opportunity to work for a company leader in the Sales Team? If you have knowledge in heavy machinery and motors, in any capacity, trades, customer service, sales, support, then this role could be for you. The responsibilities are: - Taking orders...

  • Parts Interpreter

    4 weeks ago


    Smithfield, Australia Clark Equipment Full time

    We are seeking a motivated Spare Parts Interpreter to join our Smithfield team. Reporting to the Spare Parts Manager, you will be responsible for providing quality customer service and parts interpretation support to our extensive customer base. **The role entails**: - Receiving and processing phone enquiries and orders. - Managing internet enquiries and...

  • Maintenance Fitter

    1 week ago


    Smithfield, Australia Capral Full time

    Fulltime Role - 38 hours per week / Rotating Shift (D/A/N) The opportunity to work in a diverse role with genuine growth and career development opportunities Lots of overtime and weekend work available A great opportunity now exists for an experienced Maintenance Fitter to join our growing team. About the Role This role is primarily responsible for...

  • Maintenance Fitter

    2 weeks ago


    Smithfield, Australia Capral Full time

    Fulltime Role - 38 hours per week / Rotating Shift (D/A/N) - The opportunity to work in a diverse role with genuine growth and career development opportunities - Lots of overtime and weekend work available **A great opportunity now exists for an experienced Maintenance Fitter to join our growing team.** **About the Role** This role is primarily...

  • Furniture Assembler

    1 month ago


    Smithfield, Australia Employal Recruitment Full time

    Long established Office Furniture Company - Smithfield - Installing diverse ranges of office furniture across Sydney - Competitive salary + overtime + permanent role Market leader in the manufacture and supply of quality, commercial furniture throughout Australia is offering an opportunity to work as a **Furniture Installer** to take responsibility for...

  • Safety Officer

    2 weeks ago


    Smithfield, Australia Veritas Recruitment Full time

    The Company:  Are you an experienced Safety Officer seeking a dynamic, autonomous role that offers flexibility and growth potential? Look no further!  My client has an exceptional opportunity for a Part-Time Safety Officer to join this US market-leading manufacturer based in Wetherill Park. The Role:   Establish and maintain effective working...


  • Smithfield, Australia Cross Check Australasia Pty Ltd Full time

    **THE COMPANY** Our client is a specialist equipment supplier that supports the growing needs of the civil construction, energy and utilities and road and traffic management sectors. We are looking for a confident go-getter who enjoys communicating with a broad range of people to join the head-office team. **THE ROLE** This pivotal role is the conduit...

  • Customer Service

    2 weeks ago


    Smithfield, Australia Randstad Full time

    Your New Company:Our client is a market leader in the production and distribution of industrial and electronic solutions and are renowned by top clients for their high quality products and fast turnaround times. Due to an exciting period of rapid growth, our client is looking for 4 x Customer Service Representatives with hands-on technical experience to...


  • Smithfield, New South Wales, Australia Randstad Australia Full time

    Your New Company:Our client is a market leader in the production and distribution of industrial and electronic solutions and are renowned by top clients for their high quality products and fast turnaround times. Due to an exciting period of rapid growth, our client is looking for 4 x Customer Service Representatives with hands-on technical experience to join...

  • Customer Service

    2 weeks ago


    Smithfield, Australia Randstad Australia Full time

    Your New Company:Our client is a market leader in the production and distribution of industrial and electronic solutions and are renowned by top clients for their high quality products and fast turnaround times. Due to an exciting period of rapid growth, our client is looking for 4 x Customer Service Representatives with hands-on technical experience to...