Capability Lead

6 months ago

Brisbane, Australia Australian Retirement Trust Full time

**Australian Retirement Trust (ART) is on the lookout for a dynamic and skilled Capability Lead to join our Employer Platforms and Partnerships team. This role is pivotal in driving the development and uplift of people capability within ART through targeted training and coaching activities.**

**Why join us?**
- State of the art offices with offerings like end of trip facilities, yoga and multi faith room, barista coffee, indoor gardens, and a multitude of spaces to encourage a collaborative culture, our workspaces are something we are extremely proud of.
- A mature outlook on flexible work arrangements which allows you to truly balance work and life. A #hybrid work from home approach is embedded in our ways of working.
- We have excellent career progression and development opportunities; we are committed to continuous improvement and have exciting plans for our future.
- We have an incredible company culture where wellbeing of our employees is at the forefront of everything we do.

**About the role**
As a Capability Lead, you will play a crucial role in enhancing the expertise and capabilities of our teams to ensure the highest level of service and value is provided to our employers and internal stakeholders. Your responsibilities will include leading the creation and delivery of a dynamic training and coaching business model that is centered around customer experience.

With a focus on collaborative working, you will be instrumental in facilitating the development of solutions across the business unit. Your leadership skills will be put to the test as you drive change and share your expertise to help achieve ART's strategic goals.

This role is an exciting opportunity for someone who is eager to be part of something innovative and has the drive to take the lead in the capability development within our fast-paced environment.

This **permanent** opportunity as a Capability Lead is your chance to bring your talents to the forefront and make a substantial impact within our organisation.

**About you**

If this is the right role for you, your skills and qualifications may include:

- Demonstrated experience in financial services.
- A deep understanding and genuine passion for customer service and the ability to inspire and lead others to deliver outstanding customer experience.
- Strong superannuation experience and knowledge of associated legislation that operates within the financial services industry.
- Ability to influence key decision makers to achieve strategic outcomes.
- Strong coaching skills and ability to design and execute learning initiatives and programs for teams.
- Excellent organisational and time management skills with the ability to plan and manage several activities within tight timeframes.
- Ability to document and interpret critical data points and measurables to drive proactive analytics for the business unit.

**About us**

As one of Australia’s largest superannuation funds, we proudly take care of over $260 billion in retirement savings. Our teams are as diverse and unique as the members we strive to inspire and empower. Our inclusive culture means you will be valued and heard in a respectful workplace, where you can be your authentic self every day. When you work for Australian Retirement Trust, every day is an opportunity to be a force for good in the lives of more than 2.3 million members.

**How to apply**

We are a Circle Back Initiative Employer - we commit to respond to every applicant.

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