Inside Sales Coordinator

6 months ago

Dandenong, Australia Ingram Content Group Full time

Company Description
**Become a part of an innovative Sales team helping to revolutionize the way publishers make books available in an on-demand world and helping to revolutionize the way that publisher content reaches readers around the world**

**Ingram Content Group Australia, Pty Ltd and Lightning Source, Print on Demand,** is a leader in providing a comprehensive suite of inventory-free on-demand print and distribution services for books to the publishing industry. Lightning Source gives the publishing community options to print books in any quantity, one to 10,000, and provides its customers access to the most comprehensive worldwide book selling channel in the industry.

**Ingram Content Group **is one of the world's largest and most trusted distributors of physical and digital content. Thousands of publishers, retailers, and libraries worldwide use our products and services to realise the full business potential of books, regardless of format. Ingram Content Group has earned its lead position and reputation by offering excellent service and creating innovative, integrated solutions. Our customers have access to best-of-class digital, audio, print, print-on-demand, inventory management, wholesale and full-service distribution programs.

**Job Description**:
**Full time Mon - Fri, 38 hours, Permanent**

**Hybrid Working options from Office / Home**

**Key Responsibilities**:

- Following up promotional campaigns, dealing with initial queries, qualifying leads, and directing opportunities to the appropriate services and support.
- Working with sales management and marketing to identify potential new customers and opportunities, manage the client contact process and liaise with sales associates and other departments to assist in generating and closing sales.
- Providing a high level of support to customers while promoting Ingram’s products, programs, and services to assigned accounts.
- First point of communication for incoming sales enquiries. Monitors and responds to sales inquiries and assists sales team in resolving customer issues.
- Qualifying sales leads, with a view to managing smaller accounts and passing key opportunities to sales managers.
- Manage existing customer relationships to augment sales and ensure ongoing business retention using a planned contact program.
- Deliver customer communications in liaison with Marketing, providing full follow up to campaigns, and tracking of progress.
- Maintenance of the CRM system to ensure that records are kept up to date with customer contact details and contact history.
- Develop and maintain a full knowledge of Ingram’s major products, systems, and prices.
- Coordinates meetings, Tele/video conferencing set up as required.
- Manage trade table displays and/or otherwise represent the company at conferences and industry events.
- Availability to travel on occasion.
- Provide administrative support in preparation of PowerPoint presentations and/or business reports.
- Performing routine office related sales and administrative support duties for sales team.
- Monitoring and maintenance of Sales & marketing materials
- Coordinates and updates profit centre reports.
- General administrative tasks.
- To be responsible for your own Health and Safety and be aware of factors affecting your colleagues to maintain a safe environment.
- To report any accidents or potential hazards to your Line Manager immediately.

**Qualifications**:
**Qualifications (Typical Experience, Typical Education, Knowledge/Skills/Abilities)**:
**Experience**:

- Book publishing industry experience preferred.
- Experience of managing customer relationships
- 2 years of sales and/or customer service experience

**Education**:

- Higher or Degree Level Education desirable

**Knowledge, Skills, and Abilities**:

- Knowledge of CRM systems - e.g., SalesforcProficient in Word, Excel, Outlook, and PowerPoint
- Self-Motivated
- Resilient
- Excellent communication skills
- Attention to detail.
- Knowledge of Microsoft Office suite of products - especially PowerPoint and Excel.
- Ability to multi-task
- Customer Service, Organization & Prioritization skills
- Able to work under pressure and to meet deadlines.
- Reading comprehension skills
- Time management skills
- Ability to work with a team.
- Ability to be flexible/multi-task based on workflow demands.
- Ability to develop constructive and cooperative working relationships with others and maintain them over time.
- Ability to receive and give information in a courteous manner over the telephone, via electronic communication or in person.
- Ability to engage in active listening with co-workers, management, and clients/customers.

**Essential Physical Demands**:

- Ability to sit at workstation for extended periods of time.
- Ability to work effectively using a personal computer for long periods of time.
- Ability to operate computer equipment, including keyboard and monitor, phone equipment and other necessary office equipment.
- Able t

  • Customer Care

    7 months ago

    Dandenong, Australia International Flavors & Fragrances Full time

    We are currently seeking to appoint a Customer Care & Inside Sales Coordinator at our site in Dandenong South. Reporting to the Customer Care & Inside Sales Leader, this role requires you to support the sales team with multiple tasks such as data analysis, documentation, reports, supporting key account, providing solutions to exceed expectations and liaising...

  • Inside Sales Representative

    7 months ago

    Dandenong, Australia REMONDIS Australia Full time

    **Who we are**: REMONDIS is one of the world's largest recycling, service and water companies. We’re a privately owned family company headquartered in Germany, with over 40,000 employees and operations on four continents. We’re a leading player in environmental sustainability and the circular economy and we’ve just celebrated 40 years in...

  • Inside Sales Representative

    7 months ago

    Dandenong, Australia REMONDIS Australia Full time

    **Inside Sales Representative**: - An incredible opportunity to grow and develop - Awesome, supportive team environment! - Great incentives and very achievable targets! **Who we are**: REMONDIS is one of the world's largest recycling, service and water companies. We’re a privately owned family company headquartered in Germany, with over 40,000 employees...

  • Inside Sales Representative

    7 months ago

    Dandenong, Australia REMONDIS Australia Full time

    **Inside Sales Representative**: - An incredible opportunity to grow and develop - Awesome, supportive team environment! - Great incentives and very achievable targets. **Who we are**: REMONDIS is one of the world's largest recycling, service and water companies. We’re a privately owned family company headquartered in Germany, with over 40,000 employees...

  • Inside Sales Account Manager I

    7 months ago

    Dandenong, Australia H.B. Fuller Full time

    H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest...

  • Inside Sales Account Manager I

    3 months ago

    Dandenong, Australia H.B. Fuller Full time

    As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2023 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,000 global team...

  • Internal Sales Coordinator

    2 months ago

    Dandenong, Australia Lebour Pty Ltd Full time

    Join the team at Allied Relocations, a provider of household relocation services, as a full-time Internal Sales Coordinator based in Dandenong South, VIC. In this role, you will be responsible for coordinating and supporting our sales activities and office administration. **What you'll be doing** - Manage incoming sales enquiries and provide timely and...

  • Sales & Marketing Coordinator

    6 months ago

    Dandenong, Australia Ettason Pty Ltd (VIC) Full time

    **Job Summary** Ettason Pty Ltd is a fast growing FMCG company located in Dandenong South, VIC specialising in importing and distribution of Asian food products to the Australian market. An opportunity exists for a detail-oriented and passionate Sales & Marketing Coordinator to work in a fast paced environment. **Required Experience, Skills and...

  • Rental Sales Coordinator

    3 months ago

    Dandenong, Australia Onsite Rental Group PTY Ltd Full time

    **Introduction**: Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years’ experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500+ employees across 35+...

  • Internal Sales

    6 months ago

    Dandenong, Australia Davids Timber Full time

    **About us**: Davids Timber established in 1990, is Victoria’s leading outdoor timber supplier. We currently have an opportunity for an enthusiastic and self-motivated person to join our team in Dandenong South. **Role Overview**: As a Sales & Logistics Coordinator at Davids Timber, you will play a pivotal role in ensuring smooth operations and...

  • Rental Sales Coordinator

    7 months ago

    Dandenong, Australia Onsite Rental Group PTY Ltd Full time

    **Introduction**: Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years’ experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500+ employees across 35+...

  • Sales and Events Coordinator Opportunity

    4 weeks ago

    Mount Dandenong, Australia RACV Full time

    Senior Sales & Events Coordinator (Secondment)About the RoleWe are seeking a highly motivated Senior Sales & Events Coordinator to join our sales & events team at the RACV Healesville Country Club & Resort. The successful candidate will be responsible for ensuring seamless delivery of conference and events bookings and sales.The role is part-time, working...

  • Senior Sales

    4 weeks ago

    Mount Dandenong, Australia RACV Full time

    Senior Sales & Events Coordinator (Secondment) About the Opportunity  The opportunity has arisen for a secondment into Senior Conference & Events Coordinator to join our sales & events team. The Senior Conference & Events Coordinator is responsible for the seamless delivery of the conference and events bookings and sales for the RACV Healesville Country...

  • Inside Sales Account Manager I

    3 months ago

    Dandenong South, Australia H.B. Fuller Full time

    As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2023 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,000 global team...

  • Sales and Event Coordinator Opportunity

    4 weeks ago

    Mount Dandenong, Australia RACV Full time

    Overview of the Role">This is an exciting opportunity to join our sales and events team as a Senior Sales & Events Coordinator. The successful candidate will be responsible for delivering seamless conference and events bookings and sales for the RACV Healesville Country Club & Resort.">About the Job">The Senior Conference & Events Coordinator role is...

  • National Sales Coordinator

    1 month ago

    Dandenong, Victoria, Australia Beaumont Tiles Full time

    About Beaumont TilesBeaumont Tiles is a leading Australian tiles and bathroom ware retailer with over 110 outlets nationwide. As a market leader, we pride ourselves on delivering exceptional customer experiences.We are seeking a skilled National Sales Coordinator to join our Residential Sales team. Based in our state office in Canning Vale, you will serve as...

  • Production Coordinator

    7 months ago

    Dandenong, Australia Mploy HR Full time

    _**Who are we?**_ MployHR is a wholly owned Australian labour hire recruitment and HR business with a presence in Melbourne, Sydney & Brisbane. - **Our Client**_ Our client offers a range of timber processes including sanding, coating, scorching, and laminating. They do custom machining of any timber profile in large or small volumes. They are now on the...

  • Marketing Coordinator

    7 months ago

    Dandenong, Australia NORMA Group Full time

    Marketing Coordinator If you like change, change to us We are an international mid sized group with appetite for innovations, approachable management, lead by objectives / targets which give the opportunity of a wide range of empowerment. We as a growth oriented market leader invite you to join us on our journey from good to great! The Marketing...

  • Sales Coordinator

    2 months ago

    Dandenong, Australia Aluminium Specialties Group Pty Ltd Full time

    Be part of a national operation and friendly work environment - Ongoing training and career progression for the right person - Great benefits including staff bonus, birthday day off. **This is a great opportunity to join an established, successful and respected industry leader. A passion for achievement and success is a must!** **About Us...** Established...

  • Marketing Coordinator

    7 months ago

    Dandenong, Australia Wurth Australia Full time

    **Dandenong South** Its important for you to know right off the bat that we are much more than just a sales company. We offer a lifestyle, one where you are part of a family orientated, global community. To work at Wurth is to be connected. You will be part of something big, all backed by a thriving culture of collaboration, opportunity, and transparency....