F&b Manager, Feathers Hotel

7 days ago

Burnside, Australia Matthews Hospitality Full time

**MATTHEWS HOSPITALITY GROUP**

Happiness. Homegrown.

Our family has been operating hotels in South Australia for 80 years, hospitality is in our DNA. Join us in this next chapter of our business where, making others feel good, feels great

Operating with Honesty and Integrity

Empowering Others

Being Respectful and Compassionate

Showing up for Success

Upholding Professional Standards

**THE FEATHERS HOTEL**

Our award-winning hotel has been a dining and drinking destination for decades. The Feathers Hotel was established by the family in 1966 and prides itself on impeccable customer service with a space for every occasion. From the wood-stoked Josper oven and grill, stone-cooked pizzas, and traditional pub fare on offer through our popular Terrace and Garden Bar and Greenhouse Restaurant with extensive drink options and Wine Cellar.

**ROLE & REQUIREMENTS**

The Food and Beverage Manager will report to the Venue Manager and is responsible for the management of the hotel’s front-of-house operations throughout its food and beverage offerings. This includes the hotel's Greenhouse Restaurant, Garden Bar, and Terrace Bar/Beer Garden.

This role will work closely with the Head Chef, Functions Manager and Bottle Shop Manager to consistently improve and deliver on the operational needs of the hotel. This role is responsible for the continued development of the front-of-house team including casual and salaried Duty Managers in the hotel.
- Responsible for the recruitment, induction, and ongoing training, mentoring, and development of all FOH employees.
- To monitor and actively seek to improve revenue targets and other potential profit opportunities
- Responsible for the Department’s financial matters and ensuring operations is within agreed cost parameters
- To cooperate with other managers within the venue to achieve optimum performance of the Venue
- To ensure a consistent superior standard of food and beverage service to all hotel guests
- Ensure correct price setting to ensure COGs budget is achieved in all bars and subsequent areas
- Ensure stock is maintained and rotated with appropriate glassware selection
- Ensure all areas and equipment are cleaned and maintained to the required standard
- Ensure correct lighting/music and general ambience of bar areas are maintained to the required standard
- Responsible for setting service standards and styles of service to all areas of the hotel
- Monitoring the quality and performance of service standards
- Performance Management of all hotel food service and bar staff
- Plan and promote actively, staff incentive schemes to build staff engagement and increase sales
- To ensure the smooth running of all service areas of the hotel in line with operational and employee needs
- Responsibility to manage guest enquiries, bookings and reservations
- Responsible for the seamless planning, communication, and execution of functions in coordination with the Function Manager
- Responsible for planning promotional activities and events
- Responsible for creating and maintaining an online presence of the hotel in line with branding and activities at the hotel
- Understanding of the hotel's offer, demographics, and opportunities for growth
- Ensure all cash handling, stock and till procedures are maintained to the required standard
- Ensure compliance with Liquor Licensing Laws, WHS laws, and hotel policies and procedures
- Other duties as required to effectively manage the Venue and provide an exceptional customer experience, or as directed by the Venue Manager
- Work closely with the Venue Manager and receive training, mentoring and development on Hotel Operations and Venue Management.
- Other duties as required by management

**ABOUT YOU**

We are looking for someone with a passion for great hospitality and people Someone with a can-do attitude, a great level of experience, skill, and leadership. The ideal applicant will have proven experience and qualifications in hospitality management. This is a newly created role and we looking for someone with energy, enthusiasm and a great initiative to drive the success of the hotel and its people.
- RSA and RP Badge
- Extensive and proven industry-related experience
- Excellent customer service skills
- Available over a 7-day roster
- Be well organised and able to work under pressure and to tight deadlines
- Ability to communicate effectively with a wide range of people (suppliers, customers, employees, and management)
- The ability to analyse situations and make rational and responsible decisions relating to staffing, patron comfort and care, and strategic business issues
- Able to accept significant levels of responsibility and accountability
- Ability to train, motivate and counsel staff in relation to performance issues
- Extensive product knowledge including broad local and international food and wines.

**BENEFITS**
- Competitive salary
- Private Health discounts
- Salary Sacrificing options
- Flexibility and development o

  • Kitchenhand - Feathers Hotel

    7 months ago

    Burnside, Australia Matthews Hospitality Full time

    Be empowered, supported, and impassioned as part of a progressive hotel that is looking towards the future. - Enjoy your time at work as part of a friendly, respectful, and professional team. - We operate with honesty and integrity, we care about our people, and we want to see you succeed! **ABOUT THE JOB** - Assist employees who are cooking and preparing...

  • Bartender/wait Staff, Feathers Hotel

    2 days ago

    Burnside, Australia Matthews Hospitality Full time

    The** Feathers Hotel** is on the hunt for bright, positive, and motivated legends to join the team! If you have a passion for people and experience in hospitality, get in touch! (RSA Evidence Essential) Our core philosophy is making others feel good, feels great! Matthews Hospitality Group is a South Australian family business, in a new chapter of the...

  • Duty Manager

    2 days ago

    Burnside, Australia Matthews Hospitality Full time

    The** Feathers Hotel** is seeking an experienced Duty Manager with a passion for all things hospitality! Take the next step in your hospitality career with **Matthews Hospitality Group**, a South Australian family business with 80 years of history in the industry. Where our core philosophy is making others feel good, feels great! - Secure opportunities for...

  • Cafe Manager

    6 months ago

    Burnside, Australia Matthews Hospitality Full time

    The Feathers Hotel, renowned for its historic charm and exceptional service, is seeking a dynamic and experienced **Cafe Manager** to lead the team and drive the **Pavilion Cafe** to the next level. Nestled in the heart of eastern suburbs, The Feathers Hotel has been a landmark destination for locals and visitors alike. If you have a passion for hospitality,...

  • Hospitality Trainee

    7 months ago

    Burnside, Australia Matthews Hospitality Full time

    The** Feathers Hotel** is on the hunt for bright, positive, and motivated legends to join the team! **ABOUT THE JOB** This traineeship opportunity is available on a full-time basis and is reported to the Venue Manager. This is an opportunity to complete your Cert 3 in Hospitality paid for and supported by the employer. **ABOUT YOU** - Evening and weekend...

  • Kitchenhand (Casual)

    4 months ago

    Burnside, Australia Matthews Hospitality Full time

    **About Us**: The Feathers Hotel in Burnside is a vibrant, iconic venue known for its exceptional dining experiences. We pride ourselves on our welcoming atmosphere, quality service, and commitment to delivering delicious food to our guests. We’re seeking a passionate and experienced Kitchenhand to join our dynamic kitchen team. **Key...

  • Duty Manager

    2 days ago

    Burnside, Australia Matthews Hospitality Full time

    The** Feathers Hotel** is seeking an experienced Duty Manager with a passion for all things hospitality! Take the next step in your hospitality career with **Matthews Hospitality Group**, a South Australian family business with 80 years of history in the industry. Where our core philosophy is making others feel good, feels great! - Secure opportunities for...

  • Gaming Attendant

    7 days ago

    Burnside, Australia Matthews Hospitality Full time

    Are you a night person with a gaming background? Do you love burning the midnight oil? Then we have the job for you! Our core philosophy is making others feel good, feels great! The** Feathers Hotel** is an iconic hotel precinct located in the leafy eastern suburb of Burnside, owned and operated by Matthews Hospitality for more than 50 years. Winner of...

  • Barista / Cafe All Rounder

    7 months ago

    Burnside, Australia Matthews Hospitality Full time

    Join the team at the Feathers Hotel, part of Matthews Hospitality Group, where making others feel good, feels great! This philosophy is why we love what we do, for our people and our customers. - Be empowered and empower others as part of a supportive team - Being respectful and showing compassion is the heart of our behaviour - Showing up for success is...

  • Restaurant Supervisor/functions Coordinator

    4 weeks ago

    Burnside, Australia Matthews Hospitality Full time

    **We seek an experienced F&B professional with excellent organisational and people skills to drive consistency and elevate the customer experience.** The Greenhouse Restaurant is a contemporary hotel dining experience with a feeling of sophistication. A fine wine cellar and lush greenery complement it. Bringing the outside in, the atrium fills with natural...

  • Restaurant + Functions Supervisor

    3 weeks ago

    Burnside, Australia Matthews Hospitality Full time

    **We seek an experienced F+B professional with excellent organisational and people skills to drive consistency and elevate the customer experience.** Start date in January 2025 The Greenhouse Restaurant is a contemporary hotel dining experience with a sophisticated feel. A fine wine cellar and lush greenery complement it. Bringing the outside in, the...

  • Kitchenhand (Full-time)

    7 months ago

    Burnside, Australia Matthews Hospitality Full time

    Be empowered, supported, and impassioned as part of a progressive hotel that is looking towards the future. - Enjoy your time at work as part of a friendly, respectful, and professional team. - We operate with honesty and integrity, we care about our people, and we want to see you succeed! **ABOUT THE JOB** - Assist employees who are cooking and preparing...

  • Cafe Manager

    7 months ago

    Burnside, Australia Matthews Hospitality Full time

    Join Our Team and Ignite the Pavilion Experience! Are you a dynamic, vibrant, and inspiring leader with a passion for creating unforgettable moments? We are on the lookout for an enthusiastic individual to take the reins at our Pavilion Cafe, turning it into the ultimate destination for culinary excellence and community connection. **About Us**: Nestled in...

  • Assistant Manager

    3 months ago

    Burnside, Australia ALH Group Full time

    **Assistant Manager - Deer Park Hotel** - $74,000 + Super + Half Yearly Bonuses + Team Discounts - Potential for Growth within the business - Rotational Rosters - Mornings, Mids & Nights - Amazing perks - check out our full benefits at the bottom of this ad Located on Ballarat Road, the Deer Park Hotel is a local favourite. We’re a dining destination,...

  • Kitchenhand

    7 months ago

    Burnside, Australia Matthews Hospitality Full time

    Be empowered, supported, and impassioned as part of a progressive hotel that is looking towards the future. - Enjoy your time at work as part of a friendly, respectful, and professional team. - We operate with honesty and integrity, we care about our people, and we want to see you succeed! **ABOUT THE JOB** - Assist employees who are cooking and preparing...

  • Senior Podiatrist

    3 days ago

    City Of Burnside, Australia Australian Health Professionals Full time

    Australian Health Professionals is seeking a highly skilled and compassionate Senior Podiatrist to join our team in South Australia.As a dedicated provider of aged care services, we strive to deliver evidence-based clinical services to vulnerable individuals. Our team comprises passionate professionals who are driven by a commitment to enhancing the quality...