Retail Sales Assistant Gro Urban Oasis Hornsby

4 months ago

Hornsby, Australia Gro Urban Oasis Full time

**Retail Sales Assistant | Gro Urban Oasis | Hornsby**

**..."A little branch of Eden"...**

**Position Overview**:We are seeking a dynamic and customer-focused Retail Sales Assistant to join our team. In this role, you will play a crucial part in providing excellent customer service, assisting shoppers, and contributing to the overall success of our retail operations.

**Responsibilities**:

- Greet customers warmly and assist them in finding products based on their needs and preferences.
- Provide product information, features, and benefits to customers, helping them make informed purchase decisions.
- Maintain a clean and organized store environment, including merchandise displays and shelves.
- Handle cash transactions, operate the cash register accurately, and process payments following established procedures.
- Assist with inventory management, including receiving, stocking, and replenishing merchandise.
- Collaborate with team members to ensure smooth store operations and contribute to a positive work environment.
- Offer assistance in handling customer inquiries, concerns, and returns in a professional and friendly manner.
- Monitor and manage the fitting rooms to enhance the shopping experience.
- Upsell and cross-sell products to customers, maximizing sales opportunities.
- Stay updated on product knowledge and new arrivals to provide up-to-date information to customers.
- Participate in store meetings and training sessions as required.
- Adhere to company policies, procedures, and safety guidelines at all times.

**Qualifications**:

- Proven experience in retail sales, customer service, or a related field is beneficial.
- Strong communication skills with the ability to engage and interact with customers.
- Positive attitude, team-oriented, and eager to assist customers and colleagues.
- Basic math skills for processing transactions and providing accurate change.
- Ability to multitask and work in a fast-paced retail environment.
- Flexible availability, including weekends and holidays.

**Benefits**:

- Competitive hourly wage.
- Employee discounts on products.
- Opportunities for growth and advancement within the company.
- Training and development to enhance your retail and customer service skills.

**Job Type**: Casual

Pay: $25.00 - $34.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Rotating roster
- Weekend availability

Supplementary Pay:

- Penalty rates

**Experience**:

- Point of Sale (POS) software: 1 year (required)
- Working towards sales targets and KPIs: 1 year (required)
- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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