Claims Manager Property, Australia
9 months ago
Claims Manager Property, Australia
**Claims Manager, Property**
Sydney. Hybrid
Our Claims team sets us apart. Our experienced Claims specialists use their expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.
As the Property Claims Manager for Australia you will play a pivotal role in overseeing, managing and resolving AXA XL's largest, most complex claims. You will manage our property claims portfolio and oversee best practices, provide insights into emerging risks and trends, and drive lessons learned. You will act as key liaison for Underwriters for property in Australia. You will contribute to overall Claims leadership strategies.
This is a regulated role under the Central Bank of Ireland's Fitness and Probity regime.
**DISCOVER your opportunity**
What will your essential responsibilities include?
- Monitoring and directing a portfolio of property losses and potential exposures, promoting best claim handling practices and providing compliance with early warning and loss protocols across Australia.
- Acting as a point of coordination and referral for property Claims matters across Australia.
- Providing oversight regarding processes related to coverage analysis, investigation, evaluation, reserving and resolution of a book of product-specific claims, in accordance with established guidelines, service standards, and regulations, while respecting local culture and marketplace differences
- Ensuring that AXA XL makes consistent technical claims decisions in line with Global Guidance - driving technical excellence across Australia property Claims
- Assessing potential complex claims across multiple jurisdictions including providing guidance on case strategies and action plans with local property team
- Providing/ driving technical guidance and training for property Claims resources across the Region, leveraging available global resources and knowledge
- Collaborating with Country/ Regional Claims Management to drive superior claims service and ensure effective and appropriate resourcing approach given the claims portfolio for property in the Region
- Providing ongoing insights and advice to stakeholders on our large losses as well as material market developments and emerging risks
- Continually reviewing and embedding global and regional best practices by collaborating with clients, claims resources and other internal and external stakeholders
- Establishing a strong internal and external presence with line of business underwriters, producers and clients and supporting Underwriting on acquisition, wording and product development and participating in industry events including providing thought leadership.
- Coordinating communication and providing insights to actuarial/reinsurance/underwriting regarding any changes to claims exposure, emerging exposure trends and issues that may impact IBNR determination.
- Leading Claims response to catastrophe/ major events/ emerging risks for property in Australia and coordinating reporting to key stakeholders.
- In conjunction with Country Management, managing and developing a team, ensuring robust succession planning, and creating a culture of continuous improvement. Assisting in attracting, retaining and developing high performing claims talent.
- Leading and/or supporting internal projects to assess and implement improvement opportunities.
You will report to the Head of Claims, Australia.
**SHARE your talent**
**SHARE your talent**
We're looking for someone who has these abilities and skills:
- Claims Experience: Proven in-depth property claims experience - with experience in portfolio management as well as more complex claims experience. Specialized product-specific experience required as well as litigation management, field case management and pertinent regulatory issues.
- Legal & Regulatory Knowledge: Strong knowledge of multi-jurisdictional insurance coverage law and claim regulations in Australia. High dedication to customer service including professionalism and diplomacy in broker and insured relations.
- Leadership and Management: Lead by example with performance, engagement and commitment. Experienced leading a team of experts across various locations. Takes initiative.
- Strong Collaborator: Develop and maintain productive working relationships with insured, brokers, claim handlers, underwriters and legal counsel. Provide guidance and seek input from others as needed to achieve the best result possible.
- Effective Communicator: Proven verbal and written communication, collaboration, presentation and influencing skills. Able to communicate effectively with internal and external stakeholders ac
-
Claims Manager Property, Australia
3 months ago
Sydney, Australia AXA Full time**Claims Manager, Property** Sydney / Melbourne, Australia Our Claims team sets us apart. Our experienced Claims specialists use their expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters...
-
Claims Manager Property, Australia
9 months ago
Sydney, Australia XL Catlin Full time**Flexible Work Eligible**: None **DISCOVER your opportunity** **Claims Manager, Property** Sydney. Hybrid Our Claims team sets us apart. Our experienced Claims specialists use their expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement....
-
Claims Manager Property, Australia
9 months ago
Sydney, Australia AXA Full time**Claims Manager, Property** Sydney. Hybrid Our Claims team sets us apart. Our experienced Claims specialists use their expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer...
-
Team Manager
6 days ago
Sydney, Australia Mayday Recruitment Full timeGlobal insurance brand - Sydney CBD - Permanent opportunity paying $126K + Super **What experience will you have?** - Previous experience in a people leadership role - Prior knowledge and proven experience managing end to end property claims - Managing a team of 10 claims examiners - Experience in developing staff member to get the best out of their work -...
-
Motor Claims Administration
3 months ago
Sydney, Australia Advent Claims Australia PL Full timeAdvent Claims Australia operates under Third Party Authority for one of the world’s leading vehicle fleet organisations and is seeking to employ a professional Claims Administration Specialist to join its team conveniently located in the Sydney CBD. What we offer: - Competitive remuneration package; - Our commitment to your work life balance; - Genuine &...
-
Claims Officers
7 months ago
Sydney, Australia Blake Oliver Consulting Full timeA rapidly growing national underwriting agency is seeking a number of experienced Property Claims Specialists to join their Sydney office. You will become part of a inclusive, supportive and fun loving business. As a Property Claims Officer your duties will include - Accurate and efficient claim lodgement. - End to end management of your own portfolio. -...
-
Motor Claims Administration
6 months ago
Sydney, Australia Advent Claims Australia PL Full timeAdvent Claims Australia operates under Third Party Authority for one of the world’s leading vehicle fleet organisations and is seeking to employ a professional Claims Administration Specialist to join its team conveniently located in the Sydney CBD. What we offer: - Competitive remuneration package; - Our commitment to your work life balance; - Genuine &...
-
Property and Speciality Claims Consultant
2 months ago
Sydney, Australia Insurance Australia Group Full timeMake a difference as a **Consultant, Property & Specialty Claims.** **Join the largest general insurance group in Australia and New Zealand.** Assess each claim fairly, using your decision-making skills to validate claims and coordinate with suppliers. Manage settlements and maintain accurate records, enabling us to provide a smooth and reliable claims...
-
Claims Consultant, Property
2 months ago
Sydney, Australia Berkshire Hathaway Specialty Insurance Full time**Who are we?** A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our...
-
Property Claims Consultant
7 months ago
Sydney, Australia Gallagher Full timeAbout Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...
-
Property Claims Consultant
7 months ago
Sydney, Australia Gallagher Full timeAbout Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...
-
Motor Claims Administration
6 days ago
Sydney, Australia Advent Claims Australia PL Full timeAdvent Claims Australia operates under Third Party Authority for one of the world’s leading vehicle fleet organisations and is seeking to employ a professional Motor Recovery or Liability Specialist to join its team conveniently located in the Sydney CBD. What we offer: - Competitive remuneration package; - Our commitment to your work life balance; -...
-
Claims Specialist
6 months ago
Sydney, Australia Haylo People Full timeMake an impact to rural communities throughout the claims process - $70,000 $80,000 Plus Super - Be recognised and rewarded for your hard work Our client is a reputable family friendly insurance company, specialising in supporting rural communities currently experiencing growth. They have an exceptional reputation and put care at the forefront of all that...
-
Claims Consultant
7 months ago
Sydney, Australia Gallagher Full timeAbout Us: Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today...
-
Property Claims Examiner
4 months ago
Sydney, Australia Chubb Full time**Your Role**: The primary purpose of this role is to produce a high quality work product on medium to large Commercial Property claims through prompt and professional contact with customers and brokers and through the effective investigation, reserving and adjustment of claims incurred by insureds. This is a 6 month FTC role. **Your...
-
Property Claims Consultant
6 days ago
Sydney Western Suburbs, Australia HAYS Full timeJoin a Leading Insurer in a Property Claims Consultant Role Assisting Customers with Home Insurance Claims. **Your new company** Work for one of Australia's leading and best regarded insurance companies to support their customers who have experienced damage to their property. They have an inclusive work culture that is built to see their employees grow and...
-
Claims Consultant
7 months ago
Sydney, Australia Temp & Agnew Pty Ltd Full timePermanent role, Monday - Friday - 8:30 - 5pm, Flexible working arrangements - $70 - $75k + Superannuation **Location**: Sydney NSW **Salary Package**: $70,000 - $75,000 + Super **Role Highlights**: Manage a portfolio of commercial property claims end to end. **Role Overview**: This organisation has built a high performing claims team and are looking for...
-
Technical Claims Manager
2 weeks ago
Sydney, Australia iCare External Full time**About the Role** You will maintain clear oversight of the key performance drivers and focus on improving claims outcomes to deliver a strongly customer centric experience. You will play a key role in supporting icare’s transformation of its General Lines claims framework and its ongoing focus to uplift claims performance. **Benefits** - A corporate...
-
Property Claims Examiner
7 months ago
Sydney, Australia Combined Insurance Full timeChubb is the world’s largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims...
-
Property Claims Examiner
7 months ago
Sydney, Australia Chubb Full timeChubb is the world’s largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims...
