Property Claims Consultant

4 months ago

Sydney, Australia Gallagher Full time

About Us:
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

Overview:
**Your Role**

We are currently seeking a Property Claims Consultant to lead by example and facilitate excellence in our property claims handling. With a dedicated focus on customer service, this role will be offered on a permanent full-time basis with a hybrid approach working from our Sydney CBD office or our newly opened Parramatta office and Working From Home (WFH).

**Responsibilities**:
**You will add value to Gallagher Bassett across the following**:

- Manage a portfolio of property claims from end to end
- Settle claims within client service instructions, company guidelines and delegated authority whilst maintaining excellent customer service skills
- Build and develop external business relationships
- Achieve monthly productivity levels as designated by your Team Leader
- Resolve complaints in accordance with company guidelines

Qualifications:
**We’re interested in hearing from people who possess**:
To excel in this role, you will be a dedicated and driven team member who thrives in a busy yet rewarding environment.
- Minimum 2 + years Property or Claims experience
- Excellent interpersonal, spoken and written communication skills
- PC literate - Database and Microsoft Office with outstanding organisational and time management skills
- A self-motivated individual with the ability to work autonomously
- Energy and flexibility to work with the Corporate team, and the desire to support projects identified as being critical to the long-term business plan

**If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following**:

- Flexible work arrangements - including WFH
- Paid Parental Leave
- Opportunities for ongoing education and development
- Service recognition awards
- Employee assistance program for yourself and immediate family members
- Excellent Working Environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
- Exciting career - as our Company grows, so do the opportunities for our people

**A brief overview on GB**

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance

**To be considered for this opportunity you must have the right to live and work in Australia when applying.**

**Agency applicants will not be considered for this role.**
- Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant._

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