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Asset & Configuration Manager
4 weeks ago
**Asset & Configuration Manager**:
**Date**:29 Aug 2023
**Location**: Macquarie Park, Australia
**Company**:Singtel Group
**It starts with YES**:
At Optus, we have an ambitious goal to be Australia’s most loved everyday brand.
**Your day in the life of a JOBTITLE at Optus**:
- Govern onshore and offshore centres to deliver to service and operational agreements and cost targets
- Manage Service Management operational health and availability for over 3000 Optus Business clients
- Development and deployment of initiatives to deliver high quality and consistent service operations across support organizations
- Drive Best Practice improvements in Service Management, delivering regional and cross vertical cost efficiencies
Manages, reports and communicates to senior leadership on the global performance of responsible ITSM processes across OE and its delivery vendor
**Your skills to pay the bills**:
- 10+ years’ of ICT industry experience in achieving operational goals for large matrixed organisations and multiple customers.
- ITIL v4 Expert or a min 10 years ITIL experience
- Significant and relevant business experience with multiple customers
- A track record in successfully achieving/exceeding operational goals
Perks we love at Optus
- Competitive salary and performance incentives
- Discounts to Optus products and services, and to over 400 retailers Australia-wide
- Training, mentoring and development opportunities (ask us about OptusU)
- Up to five days of Volunteer Leave per year
- A “connected” day for you to use to connect to something you are passionate about
- Hybrid ways of working
- Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
- Sydney Campus; 20mins from CBD, 12mins from Epping via Optus bus
Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes
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