Configuration Specialist-cmdb

2 weeks ago


Macquarie Park, Australia Transport For NSW Full time

Organisation/Entity:

Transport For NSW- Job category: Projects- Job location: Macquarie Park, NSW, AU, 2113- Job reference number: Employment type: Permanent Full-Time- Salary range: $ $ You're someone who wants to create outcomes that have a real impact on the people of NSW.

If finding complex technological solutions is your game, we've got the team for you. You're going to help us create seamless operations that result in efficiency for millions of customers.

In this role, you'll:

Work as part of a team delivering accurate reliable information to internal customers ensuring data accuracy and compliance.

This role will see you maintaining the CMDB within our organization, leveraging the capabilities of the ServiceNow platform.

You will assist in the development and maintenance of the CMDB and ensure that it accurately reflects the current state.

You would be responsible for onboarding new technology and services, regularly update and maintain the information repository. You contribute to process measurement, reporting, dependency mapping, delivery, compliance, and audit across the CMDB.

You would proactively identify opportunities to enhance the CMDB and configuration management practices, recommending process improvements and implementing them in coordination with relevant stakeholders.

You get a chance to work within a team that values your contribution and gives you an opportunity to learn and grow while you contribute to the team's effectiveness and success.


Please note that this is a permanent ongoing full time role based in Macquarie Park, offering you flexibility and hybrid ways of working.

For more information on this position and business unit, view the role description.

About you


Your technical skills and knowledge of CMDB and ability to perform an extensive range and variety of complex technical work activities with limited guidance demonstrating initiative, creativity and responsibility will set you up for success.

You have experience in Configuration Management, specifically with a focus of updating and maintain CI's and associated relationships including administration of the ServiceNow platform.

You have an In-depth understanding of the execution of process controls, performance metric evaluation processes and process and data standards.

You are comfortable working in a complex stakeholder system alongwith the ability to build and sustain positive relationships with team members, have a meticulous approach to data accuracy, documentation, and quality assurance.

You are recognised as someone with an ability to ensure compliance with configuration management standards and audit requirements and have the enthusiasm for keeping up with industry trends, emerging technologies, and best practices.


Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us
Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team's home base location with remote days.

Applications close: 11:59pm Wednesday 6th Septmeber 2023
People living with disability are supported throughout the recruitment process and at work.

Visit Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

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