Manager Business Improvement Regional Operations

3 weeks ago

Brisbane, Australia Queensland Rail Full time

**Manager Business Improvement Regional Operations**:

- Req. Id: 6868- Date: 24 Jan 2024- Location: Brisbane, QLD, AU, 4000- Company: Queensland Rail**You’ll connect Queensland. We’ll connect you to an amazing career.**

Queensland Rail is built on true connection and everything we achieve is made possible by you.

Queensland Rail Regional Operations is proud to provide rail services across the state of Queensland. Our Travel services provide critical connections to family, friends, holidays, work and medical care, connecting customers with communities. Our Tourism services offer experiences in some of Queensland’s most picturesque and unique locations, connecting customers with country.

**About our team**:
Our Regional Business Improvement team play a crucial role in analysing data (e.g., on time running statistics) to look for improvements and opportunities to support organisational change programs and initiatives aimed at delivering world class long distance and tourism rail products.

As the Manager Business Improvement, you will be responsible for directly leading one other to maintain oversight of the Strategic and Operational plans for Regional Operations to identify, develop, implement and monitor improvement initiatives. To achieve this you will work closely with the Senior Manager Regional Operations Integration, Data and Analytics Team and the Regional Operations Senior Leadership team.

This is a temporary full-time position based in Brisbane CBD until November 2025.

**Why join our team?**
- Work life balance, including flexible work arrangements and WFH/Office (city based) arrangements
- Opportunity to be a part of significant change and ongoing improvements for Regional Operations. This is your opportunity to influence, find efficiencies and drive the team forward in such a dynamic role (no day is ever the same)
- Work for an industry leader within a supportive and engaged team environment
- Free rail travel to and from work
- Employee Assistance Program (EAP) providing employees with holistic and contemporary health and wellbeing programs

**About the role**:

- Support the achievement of the Regional Operations business targets, objectives, performance measures, commercial responsibilities and continually seek to identify business process improvement initiatives
- Foster strategic knowledge and capability through the provision of effective strategic frameworks, systems, processes and communication
- Manage the preparation of required Board and Executive papers, presentations, plans and other documentation
- Provide insights from operational planning, day of operational activities and artefacts, to inform and contribute to the broader regional program of works, drive transformational change and support adoption and alignment
- Lead the integration of information and technologies into the broader Regional Business and relevant SEQ and corporate areas to validate and report analysis that supports options, influences decision-making, and identified opportunities in the optimal use of operational resources
- Build and maintain collaborative and constructive relationships with key stakeholders and strategically influence decision-making ensuring beneficial outcomes for Regional Operations
- Develop, direct and control the management of a program of prioritised activities to drive integrated planning and support the delivery of the Queensland Rail Vision and Strategic Objectives
- Some travelling and out of hours work will be required from time to time

For full position responsibilities please read this **Position Description.**
- High level leadership skill and capability in a large and complex organisation, focused on building a customer focused, performance-based culture
- Ability to foster strong relationships to communicate and influence significant initiatives effectively
- High level of operational project, change and risk management skills to oversee a complex scope of works
- Strong written and oral communication skills with the ability to problem solve, negotiate and influence change
- Highly organised with the ability to manage multiple and competing priorities within a tight deadline driven and agile environment

**IMPORTANT INFORMATION FOR CURRENT QUEENSLAND RAIL EMPLOYEES**:
You **must apply** for vacancies via the internal People Connect solution **-** for more information**

**Supporting a Diverse Workforce**

Queensland Rail is committed to a diverse workforce that is reflective of the customers and communities we serve.
We are inclusive, collaborative, respectful, and value our differences. We are 1TEAM, where everyone belongs.

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