Broker Development Manager

7 days ago

Sydney, Australia Bankwest Full time

You are ambitious
- We value your ongoing professional development
- Together we can drive sustainable business growth for our clients

Broker Development Manager, Third-Party Residential

As a Broker Development Manager, in our Third-Party team you will work closely with the Broker Support Manager and State Manager to build, develop and maintain excellent broker and aggregator relationships.

Do work that matters

As we strive to be the best bank for brokers in Australia, Bankwest has a clear ambition to grow nationwide as a market leader, underpinned by strong digital and broker offerings.

Our Third Party team is passionate in delivering the support brokers need, in this role you would become part of a high performance team, fully committed to growing our market share and delighting both brokers and customers.

Our Retail Banking colleagues are the face of Bankwest and spend their day working directly with our third parties to help our customers achieve their financial goals. Recognised by their smiles and enthusiasm, they have a genuine passion for living the Bankwest values, delivering exceptional customer service and building long-lasting relationships.

Working in Third Party means being a part of a fast-paced team, which is focussed on growing business in a sustainable manner through our broker channels.

In Third Party we view growing business and managing risk as equally important. This focus allows us to deliver the best possible customer outcomes, whilst making a significant contribution to the success of Bankwest.

**Responsibilities**:

- Develop strategies to grow and maintain excellent relationships with key broker segments using various data sources and networks.
- Engage in regular meetings with external stakeholders to identify growth opportunities.
- Work closely with broker partners to review submission quality and conversion to enhance customer experience, adhere to responsible lending practices and ensure ethical behaviour.
- Develop strong internal stakeholder relationships and collaborate on policy, process and product.
- Provide education and training to brokers on Bankwest policy, process and products.

We are looking to hear from people who have:

- Proven track record of high performance.
- Strong lending background and experience.
- Evidence of superior customer service and focus.
- Excellent presentation and communication skills.
- Strong organisational skills, with the ability to prioritise.
- Knowledge and Experience of the broker industry

Our culture

The people, businesses and communities we serve are wonderfully diverse. To reflect this, we're committed to hiring a similarly diverse workforce. With a focus on inclusion, accessibility and flexibility, we'll support you at every stage of your career.

Sidekick

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Advertising End Date: 23/03/2024

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