Manager, Data Practice

3 weeks ago

Sydney, Australia NSW Government -Department of Customer Service Full time

**Manager Data Practice, Data. NSW | Data Analytics Centre, Ongoing**
- Lead engagement and consultation to build capability and drive open data release
- Partner with customers and stakeholders to support data management and analytics practices
- ** Ongoing permanent role**:

- Grade 11/12 based at Sydney Haymarket - Hybrid working.

The Data Analytics Centre (DAC) exists to lead a whole-of-government approach to data analytics, to tackle some of the State’s most difficult service and policy challenges. Powered by a multidisciplinary team of data specialists and the DAC’s Advanced Analytics Platform, the DAC works to connect data, people and insights to build world-class capabilities in whole-of-government data analytics that improve health and well-being, safety, social, economic and environmental outcomes for customers and the community.

You will also drive the states open data program to support government transparency and innovation through operation of the open data platform and stakeholder engagement.

**Some of your key accountabilities will include**:

- Partner with customers and stakeholders to support data projects and build capability in the design, build and maintenance of data management and analytics practices.
- Oversee the operation of the open data platform, including user and content management, governance, technical support and vendor management to ensure the platform is managed in accordance with relevant departmental policies and information governance structures and to support alignment with business requirements and strategic objectives.
- Lead engagement and consultation with government agencies and the community to build capability and drive open data release, use and data sharing, including through social media, blogs, data stories and events and by providing user education and support.
- Identify and manage the design, development, and evaluation of enhancements to the open data platform to ensure optimal functionality and user experience and improve service delivery outcomes
- Monitor systems, identify risk and emerging issues and recommend solutions to address and mitigate risks and ensure compliance with data, information and security management requirements

**Key Skills and Experience to be successful**:

- Exceptional stakeholder and relationship management skills with a proven ability to work across multiple tasks and a desire to build strong partnerships
- Current knowledge of data management and analytics practises and related technology
- Working with Children check
- Current knowledge of data governance practices
- Knowledge or experience working with open source systems
- Knowledge or experience working with Google Analytics (GA360 or GA4)
- Experience of managing a small team of three
- five

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

**What we need from you**:
An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.

Salary Grade 11/12, with the base salary for this role starting at $139787 base plus superannuation.

**Closing Date: Monday, 11 September 2023 (09:59am)**

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

**You Belong Here**

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

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Information on adjustments available for the recruitment process

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