Continuous Improvement Project Specialist

3 months ago

Melbourne, Australia Whitehorse City Council Full time

**_Join a successful CI team and own your portfolio of work _**:

- **_Support and mentor a program of champions to build on a successful program of CI _**:

- **_Be the change -make a direct, instantaneous positive impact to council and our municipality _**

At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our transformation focus on:

- Excellent Customer Experience and Service Delivery
- Great Organisational Culture
- Innovation and Continuous Improvement
- Good Governance and IntegrityLong Term Financial Sustainability

Great opportunity to gain exposure across whole of council on significant projects in a Continuous Improvement setting.

**The role**:
As the Continuous Improvement Project Specialist, you will play a vital role in driving our continuous improvement initiatives. Owning your own diverse portfolio of projects you will partner with business units to consult, re-design and deliver solutions that seamlessly unlock benefits for council and our community.

You are a catalyst for change, working with business unit leaders to identify and scope solutions to barriers of our success you will proactively identify data pockets, leverage your analytic skills and create actionable insights to deliver cross-organisational projects that contribute to Transformational benefits for our community

**About you**:
Prior experience in leading the delivery of large scale projects will have had you performing data analytics to seek out insights. Additionally, your critical thinking mindset allows you identify future state potential barriers and solution quickly for these.

You are a problem solver and an investigator seeking the core issue and looking for the whole picture before mapping a way forward to navigate to success. Tenacious and collaborative you understand that how to find the root cause and can successful communicate with stakeholders and users at all levels.

**In return, we will offer**:
**The ability to make a difference - **Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn, work or visit Whitehorse. Every day you really will see how the work you're involved in benefits the diverse community.

**Great working conditions **- a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance.

**An extensive Health and Wellbeing offering **- Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges.

**Transformation**:

- We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement.

**Reward & Recognition - **extensive reward and recognition program, corporate learning offerings, study assistance and comprehensive leadership development programs.

**Further Information**:
Further information is available from Andrea Ghastine on 0429 583 034. To apply, please submit a copy of your resume (max 5 pages) and one page statement addressing the selection criteria and what you would bring to the role by 9 October 2024.

**Come and join the transformation
- Download the Position Description: _

Continuous Improvement Project Specialist
- City of Whitehorse is a culturally and linguistically diverse community. We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of our community. We are committed to upholding a safe, inclusive and respectful workplace that values the contribution of all. _
- Whitehorse City Council is committed to being a child safe organisation. We recognise our responsibilities to keep children and young people safe from harm and have established policies, procedures and training to achieve these commitments.ABOUT US
The City of Whitehorse, located 15 kilometres east of the Melbourne CBD, is a culturally diverse community of almost 177,000 people. Whitehorse includes the suburbs of Box Hill, Burwood, Nunawading, Blackburn, Mitcham, Forest Hill and Vermont and is characterised by quiet tree-lined residential streets, an abundance of parks, gardens and natural bushland reserves, bustling shopping centres and a diverse range of arts, cultural, sports and leisure facilities.

Whitehorse City Council provides more than 100 services and facili

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